Use "HELLO" as a way of answering a call
When someone calls our Portal, in order to answer the call you need to say "Hey Portal Answer". How about just being able to say, "HELLO".
"Hey Portal" is a mouthful for some seniors who may have a problem pronouncing certain words due to cognitive issues. A simple "hello" is easy to say and would make life much easier for my wife who does have difficulties with "Hey Portal".
Maybe "Hello" could also be used as a "wake word". With over 5 million people in the United States suffering from Alzheimer's, that's a big market for offering a simple way of communicating with others when other devices that require motor control are difficult to use.
Fred
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Lucie Delabruere commented
The wake up word is very difficult for my mom who is French and a senior and drops her H's
She also finds the word portal challenging. She has asked me if she "can change her name"
I think this is definitely an accessibility issue that Facebook should consider -
Alberto
commented
It could be "Hello" or just "Answer" without the "Hey Portal" command... But the idea is great!
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Fred commented
My thinking was that instead of saying "Hey Portal, Answer' the word could be "Hello" and it would on work when a call was coming through.
If you just said Hello when there was no calling being sent, the Portal would ignor it. "Hey Portal" is the wake word, although wish there was a choice of words like the Echo. So if no calls are coming through the Portal, saying Hello would do nothing. Say "Hey Portal" and the deivie is now awake and waiting for the next work for the command. If you now just say Hey Portal it may prompt you for some kind of command, but otherwise it waits for the next work or goes out of the wake mode.
I'm asking for coding to be put into the program so "Hello" translate to "Hey Portal Answer". If you now just say that, "Hey Portal Answer" and there is no call, it will respond with "no one is calling". If you said Hello and there was no call, you'd get that responce also. No really a problem.
The whole point was that if the people behind the Portal are not going to create the DROP IN feature, at least make it easier for someone to answer.
You would think that Hey Portal Answer is simple. But when someone has a disease that plays around with their brain and words are sometimes not that easy to put together, than the plan should be to make it as easy as possible to give a command.
The Echo finally has what I like to all an intercom. Say the words Echo Announce and you are asked what the announcement is and then after saying anything, all the devices on your account play that announcement in the persons own voice. Even it they can't say what they want, you'll know that you've be summoned.
The word Announce is a little difficult for my wife. I found that you can also say Broadcast and it will do the same thing. So my wife CAN say Alexa Broadcast and then I hear the tones letting me know the command was set in motion. Sometimes she says come up other times she just says Broadcast. Either way I know i'm needed.
I'd like the Portal to be just as user friendly.
Fred
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Anonymous
commented
Would you really want the wakeup word for ANY artificial intelligence device to be “Hello”? Think about it. Hello when you answer the phone, greet someone entering the room....