_Please_ let me permanently disable calls in the middle of the night; I keep losing sleep
I have friends all around the world and also travel between countries often and bring my Portal TV with me. I keep getting calls in the middle of the night and this is waking me up multiple times per week. I have tried to use the "do not disturb" feature, but it keeps turning itself off every morning.
It's incredibly upsetting that there's no setting that says "don't wake me up in the middle of the night." I know this isn't the product team's intent, but the fact that "do not disturb" resets every morning at 8:00 suggests that Facebook believes it knows better than me what time I should wake up, and also believes that I should be available to be woken up at all times of the night unless I beg it every single day to please stop. It fits right into the negative narratives about Facebook.
I talked to Facebook Portal support and they advised me to just unplug the device. This is really ridiculous.
I even have a friend who is an engineer on the Facebook Portal team. I've complained to the friend repeatedly without resolution; of course, it's not my friend's job to help individual users. So now I'm trying the official forum.
Please, please fix this problem, from one tech worker to another.
John
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Gaurav Kale commented
This annoyed me a lot too since the people I video call with are in a different time zone and often used to call me very early in the morning around 6 AM or so when I was fast asleep.
So here's what I did. I set a permanent recurring reminder using Alexa on Portal to remind me to turn on DO NOT DISTURB mode every night at 10 PM before I go to bed.
So now it reminds me every day and I just swipe from the bottom edge on Portal and quickly turn on DO NOT DISTURB mode till 8 AM next morning.
I agree they should have added a way to turn on/off DND on a schedule but until they listen to us, this is the next best thing.