Bring back Facebook Live
We have seen the announcement that Facebook is being removed from Portal on the 28th of February. This is a key/core feature of Portal used by a lot of the community and will be a prime reason why many bought the Portal in the first place.
Please u-turn on this decision.
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PAULA BARNEY commented
I bought two Portals one for home the other for church In order to go live on FB. I’ve told many people about the Portal because it was hands free & large screen and now we are unable to use the Portal. We are very disappointed and hope you will reconsider bringing Facebook Live back, otherwise it’s no use to us. PLEASE RECONSIDER!
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Anna Sakell Tjoumas commented
This is very disturbing.. I was not aware of the change and spent about an hour trying to get it to work. The main purpose for purchasing the portal was to be able to go LIVE in m Facebook groups in order to do demonstrations. Please please bring this feature back.
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Sara Kappel commented
Facebook Live is the reason we bought the Portal. Can we get a refund because it is worthless to us without it.
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FBCE Office commented
SERIOUSLY, IF YOU DON'T BRING IT BACK OR CREATE A NEW WAY TO DO LIVE VIDEOS, I WANT MY MONEY BACK!!!!!!
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Rob Adams commented
I was unaware that this change was coming, so when I went to livestream a worship session on Wednesday, March 2, I was confused why it didn't work.
Livestreaming via Portal was the singular reason why I purchased three portals during the pandemic.
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Deborah Lynn Coble commented
Like others on this thread the reason I purchased the FACEBOOK Portal was to use the Facebook Live feature. Please bring it back or provide a pathway for refunds…time to stand by your products, Facebook/Meta.
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Katrice Jones commented
It’s horrible that the reason I bought the portal has been removed! The Facebook live feature is why I purchased this. Do we get some compensation for this inconvenience. This is really a bad decision on your behalf. Please reconsider putting this feature back!
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Rob Carson commented
This has now been officially removed on all Portals. They haven't even updated their KB's to say its no longer available: https://portal.cinyourrc.facebook.com/gb/help/1012205495649582/
Such a poor decision from Facebook, new user will buy this device thinking Live is available as no proper announcement has been made.
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Chris Green commented
Please KEEP Facebook LIVE on Portal. It's the only app that I use on the Portal device. I have purchased multiple Portals for friends and family specifically to use Facebook LIVE (for personal and business purposes).
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Robert Simons commented
Like so many others, I purchased the Portal Plus STRICTLY for doing Facebook Live for our sales meetings. It does this very good. Don't take functionality away from a good product. It's not useful otherwise.
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Sweet Boutique commented
As of Feb 28, 2022 on the portal website, Portal units are being sold with the understanding that they support Facebook Live. I feel duped after purchasing my portal only 6 months ago. I cannot fathom removing an app that you are currently advertising as a feature.
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Kathryn Menchu commented
DON’T REMOVE FB LIVE.
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Kathryn Menchu commented
Don’t remove FB Live.
I got portal plus last month. I love it. Now, FB live s being removed from Portal on the 28th of Feb. I am so upset. Please DON’T REMOVE IT.
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Rosebud Kindrick commented
I don’t understand why you guys would remove this feature. It’s like our family and friends can tune into our “LIVE LIFE” like a radio station.
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Valerie Lyn Geer commented
This featured allowed me to spend time with my family without physically being there, because of all the portals they have through out their home. Why would you get rid of a feature that allows family and friends come together. In a time of a pandemic that's keeping everyone apart. Poor choice
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Daniel Cain commented
This feature allowed us to see our family on a big screen in every room, we bought three portals because of the feature. It made it feel like our friends and family were in the room with us when we couldn’t be together in person. Please don’t remove your best feature!
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Era Gee commented
Yah same thing is happening to me ! We need this feature to stay too for our videos
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Spencer Neal Cain commented
Stop Facebook from removing app on Feb 28th , please vote . This is the only reason why I bought 2 portal plus . This is a huge inconvenience and we should be compensated.
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Spencer Neal Cain commented
Facebook many customers weren't happy about this in 2021 and now your removing it again ??
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Spencer Neal Cain commented
Why are you removing Facebook LIVE APP feature when that is literally the only reason why I bought these two devices? I need to be compensated for this , I bought 2 $500 devices and now your taking the feature away.
Feb 28th is the last day is this a joke?