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Portal from Facebook

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  1. minimize self when multiple people are on a call

    When there are multiple people on a on call, allow to minimize myself. I don't feel like I have to see myself the same size as the other callers. I feel like it used to be like this, but at some point the feature changed.

    2 votes

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  2. Drop in (like Amazon echo show)

    Hi. Can you please offer the ability to have a "Drop In" feature (similar to Amazon Echo Show). I understand the privacy issue associated with a feature like this. In the present isolation recommendations from health officials, having ease of use for our elderly parents (with limited technology experience) this feature would be of great convenience.
    Thanks!
    Sincerely, Thomas A Hanna

    34 votes

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  3. Stop removing features!!

    Facebook is scum. Just like Skype, they have started removing several nice features with an "update" once they've lured you to their device/service.

    I got Facebook Portal last fall and suddenly they have started deleting features for no apparent reason.

    • Can no longer manually zoom in/zoom out and pan around the screen. Camera "auto" decides for you

    • Can no longer choose which person to focus on in a group video call. It automatically switches on its own using some random algorithm.

    • Can no longer transfer calls between Portal and FB Messenger on your phone

    • YouTube app gone and ability to…

    12 votes

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  4. when end portal call, automatically return to last hdmi e.g. tv, currently when call ends, need to manually switch which is a nuisance.

    when end portal call, automatically return to last hdmi e.g. tv, currently when call ends, need to manually switch which is a nuisance.

    63 votes

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  5. easier text input

    The option to speak to the remote to save manual typing i.e. I'm filing out my email address which is long easier to say it into the remote

    or a keyboard remote

    1 vote

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  6. Stream video chat audio to a bluetooth device

    I want to be able to mute audio when a customer walks into my store. Since there isn't a "mute" button on the device (to mute the audio playing) I wanted to stream the audio to my Echo Dot, which does have a physical "mute" button on the device. I set up the Portal, connected the Dot and was excited when I could stream audio to it. Then when I went to video chat with my other store, the audio switched back to the Portal! So you can't stream the audio from video chat to another device. That seems so…

    1 vote

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    0 comments  ·  System Software  ·  Admin →
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  7. Bring back the photos from Facebook Favorites

    This is not something new.....it used to be a feature and it worked very well for elderly people who do not have a smartphone or a computer. It was replaced by a portal app that does not do the same thing and please look at the ratings on the app. Portal users do not like it and are fighting to get it to work.

    5 votes

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  8. Please restore the add albums of portal favorties to be displayed when portal idle

    I manage my mother-in-laws portal for her. She enjoyed seeing the photos of her portal favorites when her screen is idle. It was a good way for her to keep up with her grandchildren, especially during the COVID lockdown she has experienced since March.

    Please create a way for her Facebook friends to share their albums on her portal.

    3 votes

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  9. 5 votes

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  10. Optional Portal Ring Tones

    Provide additional "more audibly distinctive" ring tones. I'm missing calls when not right next to the portal.

    3 votes

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  11. Messenger and WhatsApp contacts and Calling

    Many of my friends family just use WhatsApp for messaging and video calls, some do not use Facebook, solely relying on WhatsApp for Video calls and messaging. As I understand it when making a video call from my Portal+ it uses Messenger and not WhatsApp. It would be extremely useful to be able to select making a Video call through either Messenger or WhatsApp.

    3 votes

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  12. Add option to use Portal TV inbuilt speaker as default output device.

    I know that it is lower quality than the speakers in the TV, but it is good enough and is the only way we found for my parents to not hear the start of every one of their sentences repeated back to them.

    It should be an option in the software to select audio output device and use the inbuilt speaker instead of needing to go through the TV as this would solve our problems for us. The only way we can currently do this is by attaching a bluetooth speaker to the camera (which repeats all audio back to…

    47 votes

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  13. Remote control support for the portal and portal+ Displays when plugged into the tv via usb-c to hdmi adapter

    I am using the portal 10” display wired up to my tv, so that mid call I can switch back to the small screen and carry on using my tv, whilst still on video call. Something I couldn’t do with the portal tv. However I have to walk over to the screen to control it via touch. Giving it remote control support when plugged in via hdmi would be a life saver

    1 vote

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    0 comments  ·  System Software  ·  Admin →
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  14. Make Rooms available on Portal

    I work in a nursing home, and with the current pandemic lock down we are using Portal on a daily basis. Having Rooms be available on Portal would be amazing, so that we could set up meetings with multiple family members at a time!

    18 votes

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  15. split home screen

    A split home screen.. top 5 favorites, screensaver of photos..DAY +Date/Time + upcoming calender events/reminders would be very helpful to elderly. I realize the photos would be very small but in portrait mode, I think it would be very usable.. no need to swipe, go home, etc. You don't have a calender option and it would be great to have that on your screensaver, if not in a separate screen with voice/bell alerts/reminders.

    3 votes

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  16. time on home screen not 24 hours

    The time shown on the 'screen saver' screen (where it shows pictures) is in 12 hour clock with no AM or PM, even if 24 hour clock is turned on or off.

    3 votes

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  17. Add Browser App to Portal TV

    Please add the browser app that is on the Portal Mini, Portal and Portal + to the Portal TV.

    35 votes

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  18. Ability for family members to add photos to your portal superframe without the need to install their Facebook account on our portal locally

    I would love if my parents who live far away from me to be able to add photos to our portal super frame with access permissions given to them through my WhatsApp contacts. Then they could add their recent snaps to our portal and we to theirs remotely. A similar feature is provided in the “Frameo“ app that supports many generic WiFi photo frames in the market today. However is missing in the Portal.

    2 votes

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  19. Disable all other on screen text when in photo super frame mode

    The photo super frame mode looks great but is cluttered with unnecessary and uninteresting information, like when the photo was added to an album. How does that interest me? Please add a option in setting to disable individual on screen fields in photo frame mode. Instead of photo was last added to album 5 days ago, how about “Photo was taken in Morocco, July 2017“ wouldn’t I rather be reminded of where and when the photo was taken? To relive my memories? Either way please consider an option for a clean no info mode as well by allowing toggling of…

    2 votes

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  20. Clean HDMI Out for Portal (Gen1) and Portal+

    This is a feature request.

    Currently, it is possible to 'mirror' the Portal display for the Gen1 devices.

    As this link shows: https://portal.facebook.com/help/308224519867324/, it is possible to get HDMI out via an USB-C adapter and connect it to an external monitor.

    This means that the HDMI feed can be used with a capture card (Elgato, Blackmagic 3G recorder) to utilize the fantastic Portal camera with other applications via OBS's virtual camera feature.

    Currently, doing so will always display some kind of UI on the screen, making it unfeasible to use the camera in this way.

    It would be great…

    1 vote

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    0 comments  ·  System Software  ·  Admin →
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