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Portal from Facebook

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  1. TV should automatically switch on when someone is calling my portal tv

    Currently when someone is calling my portal:
    1. I need to use Tv remote and change source to portal hdmi
    2. Then use portal remote to answer the call

    This problem can be solved by picking up the call on mobile and then transferring the call to tv. But then again, tv should turn on automatically. Currently when I cast my YouTube videos to chromecast, my tv even if it is switched off will turn on.

    39 votes

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  2. Enable Portal use with Whatsapp WITHOUT need to also run WhatsApp on mobile phonefor

    If you are going to promote Portal as being suitable for "Grandparents" and capable of working with just a WhatsApp account, it must do so without the need to also be running WhatsApp on a mobile phone. If people (particularly elderly) are capable of using WhatsApp on a smartphone, they don't really have a need for Portal !

    13 votes

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  3. Add GeoLocation to Photo Super Frame mode: “This photo was taken in New York, March 2018”

    The photo super frame mode looks great but is cluttered with unnecessary and uninteresting information. For example: when the photo was added to an album. How does that interest me? Instead of “photo was last added to album 5 days ago”, how about “Photo was taken in Morocco, July 2017” wouldn’t I rather be reminded of where and when the photo was taken? To relive my memories? Can’t the meta data from the photo be used to locate it the same way the Google Photos app does? Also the other information on the screen clutters the view as well, if…

    1 vote

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    0 comments  ·  System Software  ·  Admin →
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  4. Portal TV remote mic as hand microphone

    Ok so... my idea is simple, I know there already 8 microphones, and I know it’s working well. But I think having the possibility to use the remote as a proximity mic can be very useful. When you want to whisper or maybe your living room is so big that having the remote in your hand or chest pocket will help to increase the audio quality.

    11 votes

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  5. Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

    Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

    32 votes

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  6. possibilité de prise de controle à distance pour modifier configuration

    Bonjour,
    Après la mise en route pour permettre à une personne agée d'utliser la visio. Il serait souhaitable de permettre le controle à distance (avec autorisation) avec une application android type "teamviewer" pour mieux parametrer l'appareil et permettre une utilisation plus pertinente et complète de l'outil....

    2 votes

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  7. It needs to be able to use captive portal wifi (ie wifi that requries a webpage to log in)

    The portal is perfectly to used by the elderly to keep in contact with their family, especially in these crazy times with covid.

    Its needs to be able to use wifi that uses a webpage to login and not just an SSID password. A lot of care homes use this sort of wifi and so its important!

    2 votes

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  8. Glitches spoil the experience

    Since I've installed the portal it randomly switches itself on in a way that triggers CEC on the TV.
    You could be watching a program and it switches, or even early in the morning it decides to wake the TV up.
    I've removed the CEC, but that's for the whole TV and that reduces the functionality of the TV. This is not a fix it's a cover up. As I happen to like CEC for my other devices and even for Portal, as I don't have to select the HDMI port for service. E.g. when switching on the 4k player…

    1 vote

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  9. Allow us to stop auto updating Portal

    Often these "updates" to the Portal software cause more problems than fixes and they break or straightaway remove existing functionality.

    Allow Portal users to manually update Portal software, and have stable/beta channels of Portal software because I had had to factory reset Portal at least 3 times since I got it to fix various issues.

    2 votes

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  10. Set Portal Plus to ONLY accept incoming calls on a defined default account

    As an elderly user he only wants to be able to accept calls and not make them as this is too complicated at 95 years old. The system needs to be capable of preventing access to it to make calls or fiddle with the settings or wake up inadvertantly

    4 votes

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  11. There needs to be an auto answer feature for disabled/seniors.

    There needs to be an option to allow preferred/trusted contacts to be able to auto-answer from the portal. Some seniors with dementia and other disabilities like my mother are unable to use the device. This is a simple software change that would really make the device a disabled-friendly way of communicating.

    9 votes

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  12. Show Photos posted in Private Facebook Groups

    It should be possible to include photos posted to private Facebook groups on a Portal.

    Use Case: We have a private group where we post pictures of our son. Our relatives are in this group so they can see pictures posted to the group on Facebook without us polluting our friend's feed with hundreds of pictures. Unfortunately, the pictures of him do not appear on the Portal devices for us or our relatives.

    Having this feature alone would increase the value of the Portal to our family and I imagine other families in our situation too.

    2 votes

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  13. Please fix so portal reliably recognises incoming calls from new windows messenger app

    So far this new app is inconsistent and unreliable. We all have friends and family who might want to call us from their laptops rather than their phones. They are understandably downloading the new Facebook messenger app for windows. However it seems that portal doesn’t always recognise incoming calls from the app. It seems it works from some laptops but not others - older / lower spec ones I think. So far 2 out of 3 we’ve tried from have failed for us. Please fix this so your software talks to each other. Or at least warn people if that…

    1 vote

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  14. Allow portal to not use a 'face' ie opposite of spotlight

    The problem i am having is we have a mirror in the room (its round and has no face) and a few statuettes that portal is seeing as a face so resizes the view to fit them.

    If you could do the opposite of spotlight and select 'faces' not to include that would be great...this would be a temporary fix i think until the facial recognition is better

    1 vote

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  15. Allowing Portal to be plug n play

    Portal should act just like a webcam the auto tracking would be great for cooking shows and presentations as well as a bunch of other applications.

    1 vote

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  16. BRING BACK MANUAL ZOOM

    Portal in the most recent update removed the manual zoom. Now users on both ends are required to active it for each call.

    We purchased two portals so that we could stay in touch with my mother who is in a nursing home. In a setting like that there are always staff walking around, which the camera picks up. Making the experience very very poor without the use of manual zoom feature.

    My assumption is that whoever decided this did it for privacy, without considering some of the real life applications of this product.

    Folks who are older will have…

    2 votes

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  17. ship to two different countries

    the idea of portal is 'if you cant be there, feel there' and you offer a discount to buy two. you also offer the option of sending to Different addresses within same country. What about for those in different countries ? Such a simple solution - get around it you lot. I just made you millions more dollars. You're welcome.

    2 votes

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  18. Manual Mode to manage other's screen.

    My trainees are moving so I need to control their screen and for older people is helpful as well since they might not understand how to use it... or even kids... Please, bring it back to make my classes more smooth and uninterrupted... Thanks!!! A Personal Trainer who is making a living out of this Portal feature!!!

    4 votes

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  19. auto sleep mode

    To have a setting to put the Portal into sleep mode every day at a set time in the evening

    1 vote

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  20. i cant understand why this product is not interactive with Facebook!! older folks aren't going to load more apps.. that's the point

    get a product that's interactive with Facebook messenger using a laptop FB account without adding more apps- rediculous

    1 vote

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