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Portal from Facebook

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  1. i cant understand wht thi sis not interactive with Facebook!! older folks aren't going to load more apps.. that's the point

    get a product that's interactive with Facebook messenger using a laptop FB account without adding more apps- ridiculous

    1 vote

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  2. Allowing Portal to cast things like ITV+ Hub etc

    It would be amazing to allow Portal to cast apps like ITV+Hub to my TV.
    I can do it from my Macbook Pro via Apple TV, so to allow Portal to access other apps would be brilliant

    1 vote

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  3. Portal Help

    When I turned my portal on through my tv, the screen is frozen with a white background and the word "PORTAL" showing on the tv. I have turned on/off the tv and the portal device. Are there any other recommendations for what to do?

    1 vote

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  4. Add a galery with photos and videos taken from Portal camera

    There's no way to see, reshare, use as background the pictures taken with portal camera (my experience with portal TV). The internal storage can be used to install apps, so we shoul be able to save pictures on the device as well

    1 vote

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  5. Reenable screen control on remote portal

    I need the remote camera control because my 3 year old doesn't stay in the camera and moves around a lot. The follow camera can't follow her. It was so much better when I could control her camera. I get privacy concerns but make it an option for certain callers something that you can enable. This was the main reason I got a portal

    2 votes

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  6. We need our manual zoom back

    We have a 10in portal and brought the portal so we could see our disabled son during lockdown. He is unable to move so we used to be able to zoom in on him but now it zooms about all over the place and we rarely see him.

    2 votes

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  7. Spotlight not detecting new born face

    Portal is not able to detect the baby's face. Also, when I try spotlight it does not detect the baby's (new born) face.

    Can you fix it please?

    3 votes

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  8. Debug firmware/software before release

    There are far too many glitches in the stable updates released - a video on Twitter showed a user who randomly could not type a number 2 in his password and so he had to disconnect the power plug. The Internet meanwhile is also rife with users who cannot, for love nor money, name their portal during the setup process.

    I realised eventually that I could use the back button a few screens (I went back to the connect to WiFi stage) and then progress through the stages again for the portal to be able to be named. This is…

    0 votes

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  9. Give portal the ability to use facebook LIVE in specific private groups within Facebook. And the ability to use it for Instagram LIVE would

    I do appreciate the Facebook LIVE option for Portal. However, I'd really like the ability to use it for Facebook LIVE within specific groups. Chat support has told me I can use the LIVE feature public, just friends, or specific friends---and the specific friends is good... but still, would love to be able to use the Facebook LIVE feature specifically in private support groups I'm a part of on Facebook. Also-- and this is a stretch... but if it could someday be used for Instagram LIVE, too...that would be amazing!

    26 votes

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  10. Adding option:”Never” to the setting: “screen off”

    Before we used our photos to display during not working the portal and it was very beautiful because we could see our memorable photos
    But now, it’s not possible because of setting for Screen off max after 1 hour
    I don’t think it’s a good setting or at least option: never Can be added

    2 votes

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  11. Grandkids under 13

    Lies lies you fail to mention if my grandkids are under 13 the portal is a door stop since you don't support messenger kids cmon now what kind of scam are you running .......update and stop lying to customers

    5 votes

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  12. Block button

    Portal Plus - I love portal and I have gifted one of each to my family as they all live in Italy and I’m in UK.
    I have a little one (2 years old) that also love to call my parents but she also love to touch the screen and in particular the buttons above my portal plus. Volume up and down turn the camera off all the time during the call 😂😂 anyway is a small think but I would love to have a functionally or a feature where I can block the use of the button or the…

    1 vote

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  13. 1 vote

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  14. Louder ringtones for elderly parents!

    Please make options for louder ringtones. My parents love seeing their grandchildren when they talk to them but seldom hear the portal ring from the other room or if the tv is on.

    45 votes

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  15. ARC support is causing issues with Samsung q80 soundbar

    Portal TV is causing samsung soundbar to fail ARC support - losing sound. Even with CEC ARC disabled, problem persists. Very frustrating.

    1 vote

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  16. Add support for instagram calls

    Allow users to call and receive calls via Instagram

    1 vote

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  17. TV link

    I have a 10”. Gen 2 portal and would like to use my tv as the screen. Why can’t you plug a HDMI to USB-C cable into the back of portal.

    9 votes

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  18. Old People Mode

    This device is fantastic for keeping in touch with aging parents. Unfortunately, even the most technically literate parents tend to decline with age, and especially if they experience dementia.

    It would be great to have an interface toggle that could revert the UI to something much more simple, and to have a kind of 'feature lock' which keeps UI elements in the same place between versions.

    These people tend to revert to what they've learned through repetition, so changing the UI look and feel ends up confusing them far more than the average user. Such a mode could make a…

    5 votes

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  19. ambient mode

    Ambient mode auto FOCUS mode -- I use Portal for work zoom calls and when not using I would strongly prefer if Ambient mode didn't have pictures or tips I just want a black screen or a clock at most so I can get focused work done WITHOUT having to manually put the display to sleep. I want it to stay out of the way -- no photos or other distractions.

    1 vote

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  20. Next update and next portal ideas and other ideas

    Please add Google playstore and a clock app so I dont have to use alaxa or the hey portal.... further idea for you

    Add internal and external storage and give it all the features a smart phone has barring the normal calls...

    Also if you bring a smart phone out I will buy 1

    1 vote

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