Same problem here - am assuming this is a hardware issue given no one from FB has bothered to respond (obviously customer service is very low on the Portal team's priority list).
Best workaround I've seen is to order an HDMI adapter that isolates the CEC pin between the Portal TV and the HDMI socket of the television.
Same problem here - am assuming this is a hardware issue given no one from FB has bothered to respond (obviously customer service is very low on the Portal team's priority list).
Best workaround I've seen is to order an HDMI adapter that isolates the CEC pin between the Portal TV and the HDMI socket of the television.