As a Cisco Telepresence support professional, and former Tandberg Canada Service and Support, and I'm a huge advocate of the Facebook Portal's. I'll have to chime-in and echo everyone's sentiments, having Auto-Answer is an essential option-feature to have with the Portal devices, for travel-pet connections, as a personal preference and use option, if not only for use with the elderly or medically challenged.
Telepresence as a whole has had this basic auto-answer function for well over two decades, and the Portal devices are not only fantastic, they really help bring the industry into the mainstream. What's stunningly ignorant, is the missing Auto-Answer?
I'll also add that for my own use, the auto-answer would really be an asset for us when traveling and keeping live-contact with our pets, there's a huge marketing opportunity right there.
However, I also have several Portals, a Plus and TV, for a major reason.
Being in the US, have a Portal Plus in my mother's house in Ottawa Canada, along with recently gifting another to my aunt in Halifax, Nova Scotia to facilitate them staying connected with each other. Both, are elderly, and my mother has Dementia, so the Portal unit is a family-essential item.
Having Auto-Answer, is the missing link here, and it's not only needed, but long-overdue.
I've been asked by colleagues about the Portal unit's, and this missing essential feature discussed.
C'mon FB Sales, Support, BU and Developer teams, please take a few minutes and engage, and listen-up and deliver on this one would you?
Anonymous
As a Cisco Telepresence support professional, and former Tandberg Canada Service and Support, and I'm a huge advocate of the Facebook Portal's. I'll have to chime-in and echo everyone's sentiments, having Auto-Answer is an essential option-feature to have with the Portal devices, for travel-pet connections, as a personal preference and use option, if not only for use with the elderly or medically challenged.
Telepresence as a whole has had this basic auto-answer function for well over two decades, and the Portal devices are not only fantastic, they really help bring the industry into the mainstream. What's stunningly ignorant, is the missing Auto-Answer?
I'll also add that for my own use, the auto-answer would really be an asset for us when traveling and keeping live-contact with our pets, there's a huge marketing opportunity right there.
However, I also have several Portals, a Plus and TV, for a major reason.
Being in the US, have a Portal Plus in my mother's house in Ottawa Canada, along with recently gifting another to my aunt in Halifax, Nova Scotia to facilitate them staying connected with each other. Both, are elderly, and my mother has Dementia, so the Portal unit is a family-essential item.
Having Auto-Answer, is the missing link here, and it's not only needed, but long-overdue.
I've been asked by colleagues about the Portal unit's, and this missing essential feature discussed.
C'mon FB Sales, Support, BU and Developer teams, please take a few minutes and engage, and listen-up and deliver on this one would you?