I purchased this device so my adult son with special needs could communicate with us during lockdown. He is confined to his group residence indefinitely. Parental controls are a must in order for him to use the device appropriately. I was surprised that when I came upon this forum that the parental controls issue has not yet been addressed by the manufacturer. This complaint has been ongoing and the tech support people I have communicated with acted like it was news to them.
I purchased this device so my adult son with special needs could communicate with us during lockdown. He is confined to his group residence indefinitely. Parental controls are a must in order for him to use the device appropriately. I was surprised that when I came upon this forum that the parental controls issue has not yet been addressed by the manufacturer. This complaint has been ongoing and the tech support people I have communicated with acted like it was news to them.