Using the TV remote worked for me. The feature, known as HDMI-CEC, is on by default for Portal TV.
In my case, my LG TV (a 2020 model) had the function disabled by default. LG call this Symlink or ‘3rd Party Device Control’. Turned this on in my LG TV settings and then was able to use my LG remote to control my portal.
This worked for me even though my Portal app remote wouldn’t work and I was not able to change any Portal TV settings.
Thomas Chippendale
Using the TV remote worked for me. The feature, known as HDMI-CEC, is on by default for Portal TV.
In my case, my LG TV (a 2020 model) had the function disabled by default. LG call this Symlink or ‘3rd Party Device Control’. Turned this on in my LG TV settings and then was able to use my LG remote to control my portal.
This worked for me even though my Portal app remote wouldn’t work and I was not able to change any Portal TV settings.