Remove rate call screen
After every call, the next screen is “Rate the quality of the call”. For an elderly person that is not familiar with using a touchscreen, it is very confusing. I don’t know why the quality of the call needs to be rated every single time. Please remove. I was hoping to use the Portal to call my 88 year old mother 2000 miles away. Not sure it is going to work. The following screen is to set up a reminder to make the same call. Annoying also.
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Debbie commented
My 90-year-old mother gets confused with this screen. "What should I do?" is her reaction every time.