2921 results found

1. Please restore the add albums of portal favorties to be displayed when portal idle

   I manage my mother-in-laws portal for her. She enjoyed seeing the photos of her portal favorites when her screen is idle. It was a good way for her to keep up with her grandchildren, especially during the COVID lockdown she has experienced since March.

   Please create a way for her Facebook friends to share their albums on her portal.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  System Software  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

2. Left remote control in UK

   Very disappointed that we are unable to use portal as we do not have a remote control and unable to get one sent to us in France. Originally told that one would be sent to us in France and now we are told this is not possible they can only send to UK!!!!! We are happy to buy one but apparently this is not possible. What a shambles

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  General  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Portal TV in White!

   Would be great to have a white portal TV for those of us who want to put it on the countertop below the TV with white decor.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. Broaden the app ecosystem

   In this period where 1/3 of the worlds population are in some form of lockdown- perhaps Facebook can actually help by adding support for additional multi connection apps such as Houseparty, Zoom, FaceTime (Apple and Microsoft and Google should do the same). Facebook has a chance to take the Lead and really bring the world together.

   29 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Apps  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

5. Be able to use voice command for Whatsapp contacts

   Be able to use voice commands to call whatsapp contact as you can already do with the Facebook contacts

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Voice Assistant  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. Please add support for Apple Music app.
   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Apps  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Customer service is HORRIBLE

   Ok I have asked for a call back three times and nothing. I have wasted hours on the chat and all the do is give me excuses and ask me to wait. They cannot solve any problems

   4 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  General  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. More stories to story time. I read to my granchildren every night and have read all

   More stories for story time please.

   24 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  General  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. remove spotify

   I'd like to remove the Spotify application from Portal. I don't want it as a connected device on my network. Can this be done already?

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Apps  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Allow photos from the friends who are tagged as one of your favorites on Portal to show again in Superframe

    Would like to be able to view photos posted from my favorites

    5 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  System Software  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Definitely needs integrating with both Microsoft Teams and Zoom as we use this a lot for meetings.

    Definitely needs integrating with both Microsoft Teams and Zoom as we use this a lot for meetings.

    19 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Does Portal by Facebook break any HIPAA laws? My mom's nursing home is trying to restrict use of it.

    First of all, I’m an advocate to the Portal by Facebook. I’ve been sharing this great way to communicate with others on Facebook and word of mouth. It came out during Covid19 when we couldn’t see our loved ones in the nursing home. What great timing! That’s why I bought it for my mom! Thank you!
    My mom is living in a nursing home and I bought her the Portal by Facebook in December. She has Parkinson's and can no longer use her cell phone, because of her shaking. The Portal helps my mom so much. She doesn't have to use her shaky hands to answer a call or make one. It makes her feel like we're in the room with her. Now the nursing home wants to restrict my mom from using her Portal because it's something new and they don't understand it. They said it's against the HIPAA law because of mom's roommate in the room with her. It would be no problem if mom had a room to herself. The roommate doesn’t seem to have an issue with the Portal as she talks to me during my calls to mom as well. How can I reach out to someone at Portal by Facebook to see if they can help me fight this? I can’t help but wonder if their trying to hide something by doing this. I don’t think that’s the case but still. They don’t have restrictions on cell phone where I’m sure many face time residence there. I told the nursing home that using the Portal is the same as if I was sitting in the room with my mom. If a doctor was going to come in to see mom’s roommate, just ask me to leave. With the Portal, you simply turn the camera off or unplug it. The nursing home wants to restrict my mom to only using the Portal a couple hours a day and then it will be unplugged. If mom wants to talk to someone, or someone wanted to talk to her, we would each need to call the nurse so they can move mom and her portal to a public area for her to use the Portal. That makes no sense to me. My mom sometimes calls me 10 times a day. Note: it takes 2 nurses to move mom, she can’t walk on her own, so she would have to wait until they had 2 nurses that were free to move her and the Portal to this public area and then back to her room when to conversation was finished. That would take more work from their staff that they don’t have. My mom is so upset because she needs to know she can call me at anytime and I’m there. How can they set a policy for the Portal when it’s just like me sitting in the room with mom. Their afraid someone will hear some personal information. So again, I said it’s no different than physically being in the room with her or even on a cell phone face timing. All they have to do is ask that we end our conversation and call back later. They don’t need to take the Portal from my mom. Where are her rights? Their removing her only means to communication. Plus, I’m her POA and I need to make sure she’s okay. Can you help me?
    I believe I registered the Portal in my mom’s name Dolores Kring with my email address of 2011itsmylife@gmail.com. A support ticket was made and that is 2600601.
    Thank you! Ronda Balsley

    First of all, I’m an advocate to the Portal by Facebook. I’ve been sharing this great way to communicate with others on Facebook and word of mouth. It came out during Covid19 when we couldn’t see our loved ones in the nursing home. What great timing! That’s why I bought it for my mom! Thank you!
    My mom is living in a nursing home and I bought her the Portal by Facebook in December. She has Parkinson's and can no longer use her cell phone, because of her shaking. The Portal helps my mom so much. She doesn't have to… more

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Please make available replacement camera covers
    2 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  General  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Chess battleship euchre guess who/what

    Love my portal! Great way to keep in touch with family and just hang out together even miles apart. I wish I could find a place to recommend some games to add, like chess, battleship, and a guess who/what type of game.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Apps  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. Option to share or multistream when livestreaming with portal

    When streaming live using the portal, include the capability to multistream or share the stream whilst it is live.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. remote to adjust for zooming manually

    I cook and sell Tupperware. I bought the Portal+ because it works in my kitchen but it is so limited. I would like to see us have a remote control to tell the Portal to zoom out or in manually.

    1 vote

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. add Netflix and HULU and Amazon Prive Video to Portal+

    Why can't I stream from other devices or services I already own or pay for on my Portal+? My Alexa show sits right next to my Portal+ on the kitchen counter. Can I view my alexa screen on my Portal+? I don't think its reasonable to have to buy a Portal TV too.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Apps  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Optional Portal Ring Tones

    Provide additional "more audibly distinctive" ring tones. I'm missing calls when not right next to the portal.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  System Software  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Change Portal's voice

    Ability to change Portal's voice. The current AI voice sounds a little 'stuffy'! 😊

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  General  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. Ability to vCALL an Amazon Echo (Show) device. NOT via Zoom which requires a 'meeting' to be set up, but ability to videoCALL an Echo device

    As above, to have the ability to video CALL an Echo device (And NOT have to set up a 'meeting' via Zoom.
    The ability to video CALL (similar to that of a Messenger/WhatsApp video CALL.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Apps  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close