I’ve had the same problem, weeks of emailing and using the chat service before they sanctioned a return, and now weeks of waiting for them to send out a replacement and being told they will mark the case as urgent. Still no resolution or obvious care. Disappointing!
I’ve had the same problem, weeks of emailing and using the chat service before they sanctioned a return, and now weeks of waiting for them to send out a replacement and being told they will mark the case as urgent. Still no resolution or obvious care. Disappointing!