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  1. Fix "half duplex" audio problems (cut outs)

    94 votes

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    37 comments  ·  Portal from Facebook » General  ·  Admin →
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    ReX commented  · 

    Is anyone from Facebook going to look into this and provide an answer here? We have invested in your product and we deserve an update.

    I wonder if this can be fixed with a software update or the hardware is the problem...

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    ReX commented  · 

    I also have half duplex audio and I think it is due to the poor noise and echo suppression algorithm, that relies on software instead of using environmental microphones (as any modern mobile or conference speaker).

    By contrast, when I use a Jabra conference speaker or my mobile, there is no echo at all.

    I am surprised, as Facebook claims Portal TV has 8 microphones, so it should be designed to handle echo and noise properly. Hopefully it is just a software issue and they need to tune it, but I am concerned... is anyone even working on the Portal platform and hardware any more? It seems dead - I have never seen an update.

    ReX supported this idea  · 

  2. Add option to use Portal TV inbuilt speaker as default output device.

    47 votes

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    18 comments  ·  Portal from Facebook » System Software  ·  Admin →
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    ReX commented  · 

    Is there any update? I think Portal TV handles echo very poorly and it constantly cuts the audio on the listener end, in order to prevent echo. This results in a half-duplex audio conversation.

    I have seen slightly better results when the internal speaker is in use, that in my case happens when someone turns off the TV by mistake during a call.

    ReX supported this idea  · 

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