Portal has been bane and blessing. Blessing, esp. during the COVID lockdown, by keeping us in touch with elderly family members. A bane in that it has proven user-unfriendly to the elderly. In particular, they often cannot hear the "ring" of an incoming call. They also find it challenging to initiate a call--sometimes the try to touch the icon of the family member they want to call and that doe not work for them. At other times they use the voice commands but say too much
Anonymous
Portal has been bane and blessing. Blessing, esp. during the COVID lockdown, by keeping us in touch with elderly family members. A bane in that it has proven user-unfriendly to the elderly. In particular, they often cannot hear the "ring" of an incoming call. They also find it challenging to initiate a call--sometimes the try to touch the icon of the family member they want to call and that doe not work for them. At other times they use the voice commands but say too much