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Gloria Emilo

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    Gloria Emilo commented  · 

    I was having the same problem with my Portal, contacted the company and eventually wound up sending it back and getting a different one (I think it's refurbished). This portal device is also freezing on one picture. I have tried plugging/unplugging, factory reset and manual reset, nothing works for more than a few rotations. I was hoping someone else had a different strategy for fixing this. I guess this one will need to go back too.

    Gloria Emilo supported this idea  · 

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