Portal is promoted as a product to stay in touch with the elderly. This is a great use case. However, as people age, they become more and more confused on how to use devices. Portal needs to have features that make it super easy to use. A "drop-in" feature makes perfect sense so that an incoming call is AUTOMATICALLY answered. It is too much to expect an aging person to remember how to use devices.
Portal is promoted as a product to stay in touch with the elderly. This is a great use case. However, as people age, they become more and more confused on how to use devices. Portal needs to have features that make it super easy to use. A "drop-in" feature makes perfect sense so that an incoming call is AUTOMATICALLY answered. It is too much to expect an aging person to remember how to use devices.