We are a High end Audio Video Retailer supporting the Newport Beach Area In Southern California. We sell and install all type’s of home automation products and much of our duties is educating how Equipment operates. Trying to do this over the phone is difficult, if my clients had a portal it would be a cinch ! Yes, you can Face Time But it doesn’t provide the same user experience. Also our industry would allow your clients to be able to touch and feel your product first hand.