What is Portal doing behind the scenes to ensure the mic is NOT accessible via hackers? I love all the features that have been added and the idea and complete concept of the Portal. I am will considering to buy for my out of state parents so they have the incredible technology to stay connected with us, the accessibility from what I’ve read seems like my parents would (in their 70s) be very comfortable using. Besides the microphone issue I have no bad feedback to submit. Customer service quality seems to be the best I’ve seen with any other products I’ve reached out to thus far, actively responding timely with consideration and respect to each individuals experience and the interactions with customers needs and/or requests are being heard which is absolutely WONDERFUL! Although, it seems the issue of blocking out the “irrelevant noises” is still technically not a working part via the TV portal, (I read this below, about a ceiling fan interrupting the contact and making audio faulty) this could just be a technical issue for just these people but the idea and technology behind this is brilliant, making me feel the individuals voice should be considered further.