features/settings
My portal no longer has option for incoming calls setting to allow you to set calls only to come to portal when you are home. It used to have feature that would only ring portal if my phone was at home. If I was away with my phone it would not ring on portal unit only my phone. Recently this has changed and calls are going to portal unit at home as well as my phone when I am away from home. I spoke w/ customer support and was advised that for some reason this feature was removed now only allowing a "do not disturb" feature which is not really useful. I work outside the home and my husband works from home currently so the calls that come to my phone are also ringing there as well. There is no need for my calls to go to the portal if I am not at home near the portal. This used to be a feature you could change.
******************************************** Below was previous instructions for setting up this feature I am referring to***************
You can make it so that people can only call the Portal when you're at home with the Home and Away function. From the home screen, swipe left, and tap on Settings > Incoming Call Settings > Only When You're Home. Then, go to your phone and confirm that you want to use the Home and Away feature when the alert pops up.
This will make calls automatically go only to your phone when you're not at home.
It would be nice to have this feature restored as it is annoying to people at home if I am not there to answer my incoming calls. I don't understand why this change was made.