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Portal from Facebook

1599 results found

  1. gift message during checkout

    These make great gifts. There should be an option to include a gift message at checkout for the item - especially since you allow shipping to multiple addresses. Thank you.

    7 votes

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  2. Select faces

    Allow users to tell Portal whom to focus on during a call by selecting a face or multiple faces. The would be especially helpful in calls with multiple people in the room where one needs to move while talking while the other sits still. I want the Portal to keep showing me both people rather than selecting one.

    2 votes

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  3. cannot get past english screen will not move to next screen for set up

    CANNOT GET TO NEXT SCREEN WILL NOT MOVE TO NEXT SCREEN IN ORDER TO SETUP IS THERE SOMETHING WRONG WITH PORTAL

    1 vote

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  4. Support for group meets up to 20

    I could really use my portal for my yoga online classes during the current pandemic. Currently I am doing online classes which used to be in person. Since we now can’t meet in person I have been having Zoom meetings using my iPad on a tripod. This has its limits and the software pan and zoom of my portal would be SO MUCH BETTER. the reason I cannot is the seven student limit. I would not need to interact with them all but it would be nice to see anyone that requested my attention. I hope I have left this…

    2 votes

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  5. Make the Alexa Function work on Portal TV through the inbuilt speaker without the TV on.

    Currently on the Portal TV the Alexa function will use the internal speaker for Alexa voice responses but the playing of music requires the TV to be on to play through TV speakers. Surely the alexa should work independantly otherwise the TV needs to be on all the time. Can this be looked at please?

    2 votes

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  6. 86 votes

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    25 comments  ·  General  ·  Admin →
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  7. Commercial idea

    I bought 2 Portals and gave one to my daughter and her husband when they adopted a baby. I live in Ca. They live in Texas no family around.
    I threw my daughter a baby shower, invited people over and watched her open gifts that were sent to her house. We decorated, had food and a cake!
    We set up our portal and watched from start to finish . Everyone says it was the best idea and it was like my daughter was in the same room with us. I think it would make a great commercial!

    1 vote

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  8. Supply a usable instruction manual

    Instructions are nonexistent. Huge disappointment. You can do a lot better.

    4 votes

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  9. 2 votes

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  10. One touch video call

    Could you make a default call mode that would allow us to always choose a video call with one touch? To default to always video chat? This would be helpful for an elderly relative.

    1 vote

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  11. Change Orientation on Group Calls

    When I have a call with 2 people, it automatically shows both people on the left and right despite them being a landscape orientation.

    This means that it cuts out a huge amount of their screen and if they have more than one person on their side, it's impossible to see them.

    I can change my orientation so why can't I change their orientation on my screen to show top and bottom and be able to see everyone.

    2 votes

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  12. Provide a way to request the other party switch to video if they initially started an audio only call.

    There have been instances where the other party initiated an audio only call and wanted to see my video. I hit the button to turn it on from my end and I could then see myself but they couldn’t see me and I couldn’t see them. It would be nice to make it easier for older people to be able to push a button to request video, then an obvious pop up comes up at the other end for them to accept or reject. If accepted both parties would them be sharing audio and video.

    2 votes

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  13. Show missed/ recent calls for WhatsApp user who don’t share their contacts with the app.

    Portal will not show any activity (recent / missed) with WhatsApp integration if you don’t choose to share your entire contacts with the phone app. It should at least display phone numbers as the app does for chats.

    2 votes

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  14. Portal TV, issue with TalkBack and very large text: settings not reachable

    I am configuring a Portal TV for my grand-parents. They can't see very well so I try to have the best display for them: high contrast, very large text and TalkBack (green lines around selected button).
    I want it to be as simple as possible.

    When activating TalkBack, green lines appear around selected button: good.
    You may have to reboot Portal TV to hear the voice also.

    Then, depending on the size of the text (default, large, very large), the main page layout varies.

    With default and large sizes, you can see every button (Facebook Watch, etc.) but with very…

    1 vote

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  15. Portal TV hardware unit get hot and hanged . Please add small fan or heat sink plate to better distribute heat

    Portal TV hardware get hot and device get hanged. Please add heat sink plate or small fan to better manage heat

    1 vote

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  16. Disable bluetooth device instead of removing it.

    I have a device video conference speaker/microphone combo but I use it also for another device other than the portal. But when I turn on the device if it's paired with the portal it automatically connects. I'd like it to ask me if to connect because I may not want to connect and instead I want it to connect to other device. If you can't implement the question then I'd like to be able to at least disable the device instead of deleting it so I don't have to re-pair it later.

    2 votes

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  17. Add 'Switch to Primary Speaker View' to group chat

    When using a web browser for Facebook video group chats you can 'Switch to Primary Speaker View', but this is not available on the Portal (according to your Chat Support). This would be very useful as a lot of the time you only need to view the person who is speaking and not the other 6 in on the call. This is wasted screen collateral.

    This functionality is available on other services and has been for a while. Please add this to the next Software Update, or educate the Chat Support staff if it is already in there somewhere. Thanks.

    1 vote

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  18. PLEASE ALLOW GOOGLE LOGIN IN BROWSER AND EVERYWHERE ELSE. IT'S A MUST TO HAVE, PLEASE UNDERSTAND

    PLEASE ALLOW GOOGLE LOGIN IN BROWSER AND EVERYWHERE ELSE. IT'S A MUST TO HAVE, PLEASE UNDERSTAND

    2 votes

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  19. Text of Storytime available to reader and listener

    My granddaughter wants to read to me but sometimes needs help with words. I’d like to see the text so I can help her.

    1 vote

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  20. Notify when Portal is back in stock

    Portal TV is currently out of stock, and the only way to order it is to keep checking the website. Please add the ability to be notified over email (or Facebook) when devices are back in stock.

    2 votes

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