2919 results found

1. Enhance ease to use Portal TV for other video chat apps via keyboard feature

   My wife and I got a Portal TV last November and really like it. It is great for Facebook Messenger video chats with friends and family. However, it is cumbersome (sometimes extremely so) to use with Zoom, BlueJeans, and other video chat apps. The difficulty is in entering meeting ID codes and passwords. The Portal TV remote is not well suited for these tasks. I simple enhancement would be to add a keyboard feature to the smart phone app remote (I use a Samsung Galaxy and my wife uses an iPhone). This would allow simple typing with the Portal TV phone app remote to enter enter meeting ID codes, passwords, and most significantly, meeting URLs for GO TO MEETING. I hope that someone in a position of influence sees this message and responds to me. Thank you.
   Dante Romito

   My wife and I got a Portal TV last November and really like it. It is great for Facebook Messenger video chats with friends and family. However, it is cumbersome (sometimes extremely so) to use with Zoom, BlueJeans, and other video chat apps. The difficulty is in entering meeting ID codes and passwords. The Portal TV remote is not well suited for these tasks. I simple enhancement would be to add a keyboard feature to the smart phone app remote (I use a Samsung Galaxy and my wife uses an iPhone). This would allow simple typing with the Portal TV… more

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2. Enable a default camera view.

   Create a setting so that you can create a default view or zoom percentage for the camera when joining calls. Currently, the wide lens can show too much of your home - there is an option to zoom in, but only after joining a call.

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3. Make the Birthday Reminders setting actually display Birthdays on the Portal

   I was very disappointed to find out that the "Birthdays" option under Settings actually did nothing to display birthdays (upcoming or day of) on your Portal as a screen saver. This has been verified by reaching out to Support with my concern.

   My suggestion would be, if this setting is toggled under "Display", to show 'day of' birthdays on the Portal screen saver.

   3 votes

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4. Add more streaming apps

   get apple tv + , disney + and netflix , youtube and prime video apps to portal

   209 votes

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5. Sideloading

   Please allow Android app Sideloading or add more apps to the store it would be a huge advantage!

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6. Add a WPS button to portal

   Almost all routers have a WPS button for easy pairing so why not add one to the next version of Portal to make the task so much easier, as portal can be a pain to pair for the first time

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7. 46901

   need replacement remote

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8. Allow co-watching of Amazon Prime and Netflix movies with other portal tv users please.

   Allow co-watching of Amazon Prime and Netflix movies with other portal tv users please. I want to be able to watch movies with my daughter, who also has FB Portal TV so we don’t have to try syncing the sound of a movie we watch while we FaceTime.

   9 votes

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9. Is there anyway to add a feature to be able to disable the smart camera during a Facebook Live Stream?

   Would it be possible to add an update to the Portal concerning disabling the smart camera during a Facebook Live Stream? As it is, you can only switch to manual mode during a messenger call. However, while live streaming to Facebook, it is impossible to control the camera or disable the smart camera from zooming in too close.

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10. Offer live Captioning

    My Grandfather is hard of hearing and my Grandmother is now losing her hearing. If the system could generate live-captioning during video calls, even if they couldn't hear us - they could understand us. Just a suggestion! Common languages in our household are: English, French and Portuguese.

    3 votes

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11. Portal ringtone

    May I respectfully suggest that you encourage the designers to make a better ringtone. Our whole family has invested in Portals for Christmas as a way to keep contact with elderly relatives during these difficult times. They are missing calls because the unit does nothing but a quick bleep when a call is incoming. They need more than this.

    9 votes

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12. non-supported countries

    Does anyone use a portal device in the Philippines to communicate back to the States with someone/relative? If so.. does it work ok?, etc. Thank you Tony

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13. Remote imporvements to especially assist the elderly, and maybe also the not so elderly.

    I'm testing a Portal TV to judge its suitability for elderly relatives And would like to make the observations/suggestions. All related to the remote at the moment. :-)

    It's small so some with arthritis, who use two hands to operate a TV remote for example, may find it difficult to hold the remote in the one hand and then select the required button with the finger of the other hand. They need something that is substantial enough to grip securely or maybe a non slip surface or skin.

    Bear in mind that some of our elderly relatives have not worked in environments that require technology skills and/or maybe getting forgetful and need visual reminders.

    Could you print arrows or arrow heads and an OK symbol on the circular selector and the central select button. If one is forgetful and not used to things like an iPod then a circular bit of plastic could be seen as pointless decoration if no use is identified. And to be honest, thinking of some of my friends who wouldn't be considered elderly, some of them would equally struggle.

    I'm aware of instances where people can just about answer or make calls on a DECT cordless phone, forget about using the inbuilt contact lists in those phones, so using a portal has to be simple and as familiar to using a phone as possible as that is what FB are promoting these to be an alternative to. See a picture of a contact and press the appropriate button to call. Its got to be that simple.

    Could you consider adding a green accept/make call & red end/decline call button on the remote. Maybe add an orange/yellow/blue/whatever accept/make call button so that green would be accept/make voice call only and the other colour, yellow lets say, would make or accept video calls. If they don't get the hang of the make/accept video call button then at least they can make/receive audio calls by pressing the common green button. :-)

    Just a thought. Hope that all makes sense.

    I'm testing a Portal TV to judge its suitability for elderly relatives And would like to make the observations/suggestions. All related to the remote at the moment. :-)

    It's small so some with arthritis, who use two hands to operate a TV remote for example, may find it difficult to hold the remote in the one hand and then select the required button with the finger of the other hand. They need something that is substantial enough to grip securely or maybe a non slip surface or skin.

    Bear in mind that some of our elderly relatives have not worked… more

    9 votes

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14. Give PortalTV Alexa speaker group membership

    Although Portal TV is Alexa enabled it doesn't work as a member of a speaker group, even though it can be added to a group.

    4 votes

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15. Restore Self-Check to Portal

    This week Self-Check was removed. Why oh, why Facebook? Before making a Portal call the option to "Check View Before Calling" - how we look - was so wonderful, Now it is gone. I contacted Support and it was removed in an "update". Update? This took away something so useful. Who doesn't wanna look good on a call - check that strand of unruly hair? Please bring it back.

    3 votes

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16. Enable Alexa-2-Alexa calling

    Please enable Alexa to Alexa calling so that portal users can be seen on their relatives echo device

    8 votes

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17. Vewd browser mouse pointer, red indicator light, and overheating on standby

    Improvements to Portal TV (in order of priority):

    1. Make the mouse pointer on Vewd browser disappear automatically after a couple of seconds of inactivity to:
       a. not distract from the streaming experience and
       b. avoid burn-in on one’s TV screen.
       Please notify me via email when an update for Vewd browser fixing this problem becomes available.

    2. The red light which indicates that the microphone and webcam are disabled is annoying to videophiles who watch movies at night with all the lights off. This light isn’t necessary because the top right corner of the home screen shows the status of the microphone and the webcam. The fix that I personally use is putting a piece of black cardboard over the red light. A better fix would be to have a software update where it’s possible to disable that red light (and view the status only through the top right corner of the home screen). An even better fix would be to modify the hardware of future Portal TVs so that they do away with the red light altogether and instead have a switch with an on and an off position so that the status can be known even with the TV screen off. Please notify me via email if a software update allowing one to disable the microphone without turning on the red light ever becomes available.

    3. When the Portal TV isn’t being used, it gets pretty warm just because it’s plugged in. It gets even warmer when the air conditioner is off in the summer as is the case when no one is home. The fix that I personally use is unplugging it when I’m not using it. An even better fix would be a software fix on your part or maybe even a hardware fix. Please notify me via email if a software fix making it heat up a lot less while it’s on standby ever becomes available.

    Thank you.

    Improvements to Portal TV (in order of priority):

    1. Make the mouse pointer on Vewd browser disappear automatically after a couple of seconds of inactivity to:
       a. not distract from the streaming experience and
       b. avoid burn-in on one’s TV screen.
       Please notify me via email when an update for Vewd browser fixing this problem becomes available.

    2. The red light which indicates that the microphone and webcam are disabled is annoying to videophiles who watch movies at night with all the lights off. This light isn’t necessary because the top right corner of the home screen shows the status of the… more

    1 vote

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18. give my portal number to friends

    access my portal number

    1 vote

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19. MAJOR FLAW - Allow Whatsapp to be signed into more than 1 portal at a time

    Currently Whatsapp signs out of my lounge portal TV when i use my portal mini in the kitchen and visa versa, it is not feasible to constantly sign in to one or the other depending on where i am in the house. I would like both to ring when someone calls. Please confirm this is being worked on otherwise i will send one device back, as to me this is a major flaw that needs to be addressed, especailly for people outside the US who mainly use Whatsapp rather than messenger.

    149 votes

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20. Add "Close all tabs" to browser settings
    1 vote

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