Portal from Facebook
2922 results found
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More stories please
I have sent an email to your support. But please please can you upload urgently more stories. They have been the best thing about the Portal for me and my family - and a life saver. For me to be able to read stories to my children and grandchildren, who I can't see in person during lockdown, has given us all something very special to be able to do to keep in contact and do something each day by reading a bedtime story. They love it, and so do I. But we need more stories urgently! we have read each…
20 votes -
Downloadable PDF user manual
My mother-in-law received a Portal but is struggling to use it and has a hard time looking for answers online. She needs a user manual she can download and print out. I think many elderly users could use this. Or even include it in the packaging, again, to help elderly customers. She's ready to give it back. Thank you.
3 votes -
The device really sucks!!!
WHY IS IT A FACEBOOK PORTAL DEVICE BUT FACEBOOK APP IS NOT DOWNLOADABLE ON THE PORTAL? NO YOUTUBE APP? NO POWER BUTTON? NO VIBER? **** THIS ********
2 votes -
Change Alexa’s name
Please, please make an update that allows a change of name from Alexa to “Echo” or “Computer” anything else (like Amazon allows). Our daughter is named Alexa, and I’m sure anyone with an Alexis or Alex or similar names is struggling with this. I recently connected my Amazon account to my Portal so I can access my music from there, and every time I call my daughter it interrupts / messes up. Those of us with family members or friends named Alexa (or variations of it) would really appreciate it. I have to disable my camera and microphone in order…
23 votes -
Remote control support for the portal and portal+ Displays when plugged into the tv via usb-c to hdmi adapter
I am using the portal 10” display wired up to my tv, so that mid call I can switch back to the small screen and carry on using my tv, whilst still on video call. Something I couldn’t do with the portal tv. However I have to walk over to the screen to control it via touch. Giving it remote control support when plugged in via hdmi would be a life saver
1 vote -
Make Rooms available on Portal
I work in a nursing home, and with the current pandemic lock down we are using Portal on a daily basis. Having Rooms be available on Portal would be amazing, so that we could set up meetings with multiple family members at a time!
18 votes -
MORE STORY TIME ON PORTAL FOR GANDPARENTS DURING THIS PANDEMIC PLEASE I HAVE ALREADY READ MOST OF YOUR STORY TIME STORIES
MORE STORY TIME STORYS PLEASE THIS PANDEMIC HAS US ALL TRYING TO MAKE THE MOST OF BEING HOME. YOU CAN HELP BY ADDING NEW STORIES....
PLEASE THANK YOU23 votes -
Wake up name needs to be changable from Alexa
The wake up name needs to be changable from Alexa. Very annoying if you have an Amazon or indeed human Alexa already in your household!!
9 votes -
split home screen
A split home screen.. top 5 favorites, screensaver of photos..DAY +Date/Time + upcoming calender events/reminders would be very helpful to elderly. I realize the photos would be very small but in portrait mode, I think it would be very usable.. no need to swipe, go home, etc. You don't have a calender option and it would be great to have that on your screensaver, if not in a separate screen with voice/bell alerts/reminders.
3 votes -
Add a passcode for bluetooth
At university, anyone can connect to you speaker since you're all in such close range, the idea is to add a passcode to join Bluetooth devices like the Portal so people can't access it without your permission.
2 votes -
time on home screen not 24 hours
The time shown on the 'screen saver' screen (where it shows pictures) is in 12 hour clock with no AM or PM, even if 24 hour clock is turned on or off.
3 votes -
Enable voice commands to make WhatsApp calls, where caller doesn't have FB messenger
I've learnt that you can only call someone using voice commands if they already have a FB account. If they only have WhatsApp, it doesn't work. As this device is particularly suited to the older generation who don't get touchscreens and don't have Facebook, this seems like a major oversight.
3 votes -
Display photos continuously even without movement in the room or voice commands
Display photos in the Portal continuously even without detecting movement in the room. Family members in nursing homes are incapable of reaching the portal to touch the screen, and are unable to remember verbal commands but would like to see photos run continuously because it’s comforting to them.
3 votes -
More downloadable Apps, like YouTube and disney+ and netflix
Hey there, I have just received my new facebook portal this week. Inoticed it does not have an aoption to download other apps such as Amazon music, Netflix, and Disney+ or even YouTube. Is this something im missing and it is available. Or are theses apps not available on the portal with Alexa? Which theses apps are available on the fire stick.
As im very disappointed that I would have to buy secondary device to download theses apps. Rather then just using 1 device (my facebook portal) now I would have to change the HDMI cord everytime to change it…
24 votes -
Microphone Quality on Portal+ is terrible
Micrphone needs an update. The fact that if I am not near the device, people cannot hear me defeat the whole purpose of buying this.
1 vote -
Recording video call
It would be very useful to be able to record video calls on Portal
4 votes -
PortaTV Group Calling Must be made easier
If you want PortalTV to compete with Zoom, you need to make it easier to set up a Group "Recurring" Call... Currently, you must call one person in the group and then manually add 4-6-10-15 others, a horribly tough process as it is since we don't have a keyboard interface... BUT THEN, if you want to REPEAT the call (you know, like keep in touch with family, friends, etc on a regular basis like FB was designed for), each time you want to get the group together, you have to redo the steps ...
I can't be the only one…
1 vote -
Add Browser App to Portal TV
Please add the browser app that is on the Portal Mini, Portal and Portal + to the Portal TV.
35 votes -
Enable WhatsApp calls to be made without use of mobile phone.
Some elderly people struggle with smartphones but can manage to communicate using Portal with it's very simple user interface, click to answer (no need to slide to answer like on WhatsApp phone app) and push an Icon on screen to call your rellies instead of having to open the app or contacts and then search etc etc.
If you are reading this, it's not an issue you face, you will be very able to handle this technology but your your 80 year old Grandma & Grandpa might not.
If it were possible to use WhatsApp , like messenger, to communicate…
1 vote -
Ability for family members to add photos to your portal superframe without the need to install their Facebook account on our portal locally
I would love if my parents who live far away from me to be able to add photos to our portal super frame with access permissions given to them through my WhatsApp contacts. Then they could add their recent snaps to our portal and we to theirs remotely. A similar feature is provided in the “Frameo“ app that supports many generic WiFi photo frames in the market today. However is missing in the Portal.
2 votes
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