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Portal from Facebook

2922 results found

  1. Remove rate call screen

    After every call, the next screen is “Rate the quality of the call”. For an elderly person that is not familiar with using a touchscreen, it is very confusing. I don’t know why the quality of the call needs to be rated every single time. Please remove. I was hoping to use the Portal to call my 88 year old mother 2000 miles away. Not sure it is going to work. The following screen is to set up a reminder to make the same call. Annoying also.

    120 votes

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    1 comment  ·  General  ·  Admin →
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  2. For Seniors with dementia

    I'd like to be able to put reminders on my DAD's portal (different house, different network)... The portal would be great for seniors with dementia if it had a way to easily send messages and reminders. I currently have to use another tablet and app (Recallcue) to do this but it's cludgey.

    2 votes

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  3. A more alerting ringtone for older users

    I have set the portal up for my 94 year old Grandma, however the ringtone on the Portal itself is not alerting enough for her to hear when someone calls. Is there a way of changing the ringtone? Thanks.

    18 votes

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    1 comment  ·  General  ·  Admin →
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  4. Research study participant &/or Product tester opportunity

    I would like to know information pertaining to becoming a "product tester" or "research study participant" or anything else of the sorts. Im truly interested and would make a great and reliable person to commit to this sort of task..

    2 votes

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  5. “ RATE YOUR CALL”,

    That screen comes up it’s in the beginning or middle of a conversation and it disconnects my video and continues to do that after I call them back. So I have them call me back and it doesn’t pop up till the end. Also some of our calls their volume very low in muffled.

    2 votes

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  6. 2 votes

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  7. Display photos continuously even without movement in the room or voice commands

    Display photos in the Portal continuously even without detecting movement in the room. Family members in nursing homes are incapable of reaching the portal to touch the screen, and are unable to remember verbal commands but would like to see photos run continuously because it’s comforting to them.

    2 votes

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  8. Power button on the portal gen 2 model

    I think it is insane this portal gen 2 model is not equipped with a power button option
    I received it as a gift and although I am very happy with it I am totally upset I have to unplug daily when I won’t be using it until the next day
    If I leave it plugged in it is actually as it is just paused
    Kindly advise when I can exchange for a real portal - first time ever I have a device with no power button to turn off whenever not in true use !!

    2 votes

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  9. Need usb type c port to output to tv

    Add video output to tv via usb type c port to hdmi

    2 votes

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  10. albums

    I would like to be able to display google albums, outlook albums and amazon albums in portal rather than just facebook and instagram ones

    2 votes

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  11. Listen to Pandora and see photos

    Whenever I listen to Pandora I can’t see my photos on the screen . It would be nice to be able to listen to Pandora and see my photo streaming to the device as well. Seems like an easy fix. Can we do it?

    1 vote

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  12. Can I change the length of time that my photos are displayed for on Portal? I’d like them to not be so ADHD

    It would be nice for the user to be able to change the amount of time each photo is displayed for. I purchased portal as a photo frame first and have found that the few seconds that each photo is displayed for is distracting and burns through my photos fairly quickly. Is there anyway to be able to change the amount of time each photo is displayed for? I’d like them to be displayed for a day each.

    1 vote

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  13. Improve instructions for adding new accounts

    I just wasted an hour trying to add a new account because neither the Portal instructions (nor the troubleshooting steps, nor the Help agent via the chat), did not differentiate between entering the code on the device of the person being added to the Portal, versus the person who already has access to the Portal. (I cannot possibly be the only person with this issue...) Thanks!

    2 votes

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  14. My mom's dog loves the portal TV. When I call, it goes crazy...

    You should be able to give permission for the dog to answer the portal by barking. Maggie loves to talk to me on the portal and goes crazy watching me on the tv. She often tries to go thru the tv to come to me. We live 1000 miles apart. I'm sure it would make a great ad too. Especially good for workers whose pets will have anxiety when they return to the office.

    1 vote

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  15. Allow to record video meetings on portal tv

    When conducting workshops or virtual lessons it is extremely important to share a recording with the class. Without it I cannot use portal for teaching at all.

    2 votes

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  16. Connect wifi using app

    Ability to use mobile app to connect to wifi and use as remote control

    2 votes

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  17. Need more tech info and perhaps versatility in device (no one seems to know).

    Not too useful for me if as limited in utility as it seems. I have other means of video phone if desired and don't want a single-use device.

    1 vote

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  18. Trivia Party Game

    A Trivia game app with Alexa asking questions.

    2 votes

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  19. How about some Christmas Stories

    Add some Christmas Stories to Storybook app, like Charlie Brown Christmas, Night before Christmas etc.

    2 votes

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  20. Ability to schedule a room / meeting from portal tv

    I can schedule a room from the messenger app but cannot readily cut and paste the link into the portal tv (been voting for keyboard solutions) and join the room. Need to be able to schedule a room from the portal tv

    5 votes

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