Portal from Facebook
2922 results found
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Reinstate the Albums From Favorites Feature
It was so nice to see photos from friends and family cycle through on my portal, but that feature was suddenly take away. I'd love to see it back!
3 votes -
Please enable Alexa drop in
Drop in is a huge feature in our home. I need the drop in feature so I can fully replace my echo. Thanks
448 votes -
Complaints process
Having a team that you can escalate breaks in your process and policy too, that’s separate from general chat teams. You can use the insight gathered in this team to improve process and customer satisfaction limiting brand damaging word of mouth.
1 vote -
The portal mini should have a longer cord. It's ridiculous how short it is. It makes it almost unusable for me.
Portal mini needs a LONGER cord! It's almost unusable for me.
2 votes -
Allow more then one room to be created.
Apparently, you can only create one room at a time on Portal TV.
I suggest that you be allowed to create several rooms.I do a weekly family dinner and a weekly friend chat. I need to end a room, and remake the next, inviting all contacts ... again.
1 vote -
More story times thats why many of us bought the portal ... we would pay for them FACEBOOK is only loosing money by doing NOTHING
More story times thats why many of us bought the portal not just to have another video call tool ... we would pay for them FACEBOOK is only loosing money with doing NOTHING Im suprised how your product managers dont see it!!!!!
4 votes -
Split screen when making calls
When I make a video call on WhatsApp I can adjust settings so that my feed & the feed from the person I am calling are the same size. On Portal TV I can only get P-I-P for my feed
1 vote -
Allow users to disable the new clock feature so the photos display. This was a main reason we purchased the Portal!
Extremely disappointed and dissatisfied.
2 votes -
Voice Command Answering
Like many on here, I have a parent with vascular dementia. Portal has been a lifesaver during quarantine, but there needs to be a voice command to answer an incoming video call. Surely, “Alexa, answer this call...” is both feasible and hugely needed!
9 votes -
Facebook Live manual camera mode.
We are using a Portal Mini 10" to livestream worship services. It works great except for the camera tracking.
I can enter manual mode on a call and set the shot exactly the way I want it. Please, please, please, make this possible with Facebook Live.
Thank you,
Jason9 votes -
Make the portal chord longer
We just wasted $100 on a gift for my mom in a nursing home she can't use. The portal chord is to short to reach from her bedside table to the plug and extension chords are not allowed there. Pleas stop advertising this is ideal for the elderly as this is unusable for my mom. She can't enjoy the pictures as she can't see them. Please let me know if you decide to make a longer chord so we can purchase one.
2 votes -
Add a calendar function for scheduling appointments with an audio reminder; targeting elderly parents.
Calendar app that could be programmed (locally/remote) with doctor, hair and other appointments as well as medication reminders for elderly parents. Allow for an audio or visual reminder.
15 votes -
PROBLEM - BLACK FACE ON PORTAL STORYTIME
There is a wonderful story on Facebook Portal's story time called ‘Grandma’s purse’ it’s a story showing a Black family and the relationship with a grandma and granddaughter, which is so amazing because we use our portal for my daughter to connect with her grandparents. However, when the story dresses you like the characters it changes your skin tone to make it darker to match the story and it is completely offensive. I love that the story dresses you up as the characters but it should not employ any technology to darken skin. This is Black face at its core…
1 vote -
Add Audible As An App
I would love to listen to audible using my portal.
2 votes -
I would love for Messenger kid to be added
Please add Kid messenger so my grands can call me
33 votes -
Its disappointing to find out that to make a call on the portal you have to actually go to the portal and make the call.
Disappointing that to make a call I have to go to the portal and make a call. I cannot make a call on my phone which links the display on the portal. On the other hand when receiving a call both my phone and the portal rings and its practical if am sitting on the sofa I can answer on my phone and it displays in the portal screen. Why can it not be the same when making a call
9 votes -
Enable saved video sharing
I have saved videos of my children and grandchildren on FB and I cannot share them via my Portal TV with my 84yr old mother’s Portal TV. She would love to see them, especially during the current COVID lockdown - she lives 100 miles away and is on her own. Please make this happen!
1 vote -
Reinstate the automatic pictures that are shared on Portal
I was informed that the automatic pictures on my Facebook Portal are being disabled, mine was. Our units were purchased for us to be able to connect with our children, grandchildren, and in-laws, because of COVID 19. Besides being able to easily video chat we also want to see the photos. With this option now disabled our family has lost that option. I contacted Portal and was told that some people didn't like having their shared photos on a frame. Why was the automatic share option shut down instead of having those that complained being told to no longer share…
3 votes -
Disable the Screen Off function so the Portal can be a continuous picture frame
Right now the Portal goes into sleep mode after 1 hour as that's the longest setting. Having a button to disable or enable continuous picture feeds would turn the Portal into a picture frame.
4 votes -
Add other apps option to portal TV
Add more apps to portal TV.
It would also be great to use our own Facebook page on portal TV.
It would be great to have an individual browser on portal tv
1 vote
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