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Portal from Facebook

How can we improve the Portal family of products?

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3159 results found

  1. Standalone/autonome WhatsApp application

    En: It should be great to allow WhatsApp running without phone connected to the same wifi after the portal TV first configuration.

    Fr: ce serait bien d'autoriser WhatsApp à fonctionner sans que le téléphone soit connecté au wifi après la première configuration du portal TV

    7 votes
    0 comments  ·  Apps  ·  Admin →
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  2. Manual Mode For the Other Caller

    Once again, Portal has removed a critical feature, that was a driving factor in my decision to purchase a portal... Bring back the Manual mode for other callers! I use this to call my grandparents, and sometimes they will be far back In the room, or will try to show me things they are holding, and without the ability to control the camera and zoom, many times the "smart camera" will jump to random objects in the room... I understand there are privacy concerns. And I feel this could benefit from a "trusted contacts" list, like mentioned elsewhere. A "trusted…

    7 votes
    0 comments  ·  General  ·  Admin →
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  3. Return photos from favorite contacts to ambient mode

    Before the recent update, it was possible to view new photos from your favorite contacts in ambient (screensaver) mode. This was taken away. Please bring it back! This was the only way for my elderly grandparents to view photo updates from family (as they do not know how to use a computer).

    7 votes
    1 comment  ·  System Software  ·  Admin →
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  4. Add the day and date to the display screen.

    Add the day and date to the display screen, The screen that has the time and temperature . My husband who suffers with alzheimers walks by the portal looking for the day. We used to have a device that displayed date, time temperature but don't have it any more. Day and date would be very helpful.

    7 votes
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  5. Portal and Zoom

    I have tried Zoom on my 10in Portal - and even with only 3 participants it was far too small. Also - is Zoom unable to make full use of Portal functionality? - the camera wandered around of its own volition and I disappeared from view entirely now and again..... We really need a properly functioning Zoom on Portal TV.

    7 votes
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  6. Bring back the Search function on Facebook Watch!

    I would use it to watch videos I wanted!

    7 votes
    0 comments  ·  Apps  ·  Admin →
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  7. Please bring back 5 little monkeys on storytime

    My grandchildren are distraught,why have you removed five little monkeys

    7 votes
    1 comment  ·  Apps  ·  Admin →
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  8. Send Messages

    Portal uses FB Messenger but you can't send messages to Portal. So, I would like an app added to send messages that can be displayed in a window. Also, maybe add a feature to attach pictures.

    7 votes
    0 comments  ·  Apps  ·  Admin →
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  9. Allow hey portal to work for WhatsApp handling of calls

    Important and very essential is the hey portal should be also for WhatsApp. Currently this isn’t available but would be beneficial.

    7 votes
    1 comment  ·  Voice Assistant  ·  Admin →
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  10. Story time

    Ok I’m going to try one more time. I’m a kindergarten teacher who has been given the task to not only educate 5 year olds But to keep them engage virtually! Do you have kids?!? I have taught kinder for 15 years and competing with my students playstations and other gaming apps is hard 😫 I was sooo excited to buy portal because of the story time feature, to be able to engage them in their favorite story! Definitely a game changer. Then I get it and their is no way to share the stories unless I call them directly…

    7 votes
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  11. This is the SECOND time I am reaching out and received no word back after the first time. I strongly feel you need to add a LOT more stories

    WE NEED YOU TO PLEASE ADD MORE STORY TIME OPTIONS. WITH EVERYONE QUARANTINED READING TO OUR GRAND KIDS IS AN AMAZING THING HOWEVER WE HAVE READ THEM ALL LIKE A MILLION TIMES ALREADY ;) . I ASSUME IT CAN'T BE THAT HARD TO ADD A LOT OF NEW OPTIONS AND HOPEFULLY YOU WILL DO THAT SOON. I HAVE BEEN ASKED BY FRIENDS WHAT I THINK OF MY PORTAL AND TO BE HONEST IT IS HARD GIVING A GOOD REVIEW AS I FEEL THIS IS ONE OF THE REASONS MY GENERATION HAS A PORTAL. WE ARE TIRED OF THE SAME STORIES.…

    7 votes
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  12. UI Customization : Allow the hiding of icons to help elderly

    Ive just given the FB portal to my mum for a trial period. It works FAB BUT if she swipes right then she gets to the icon screen.. Where there are bunch of icons..

    it would be nice to hide icons which arent needed, e.g. facebook live, websites etc..

    7 votes
    0 comments  ·  System Software  ·  Admin →
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  13. Google Voice Assistant

    I am interested in purchasing two Portal Plus systems. I been looking at your features and see that you have Alexa built into the Portal. I do not use or like Alexa. My home is a complete Google home. Do you also have Google Voice built into the Portal? If not, it looks like I am going to have to use Goole Meet for my home video calls. I need to know before purchasing. -

    7 votes
    0 comments  ·  Voice Assistant  ·  Admin →
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  14. Closed captioning

    Adding closed captioning on video calls will have a huge positive impact on the deaf and hearing impaired community. This is a large system upgrade but well worth it.

    7 votes
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  15. add Facebook functionality to Portal TV.

    Can you add a Facebook app so that we can scroll our Facebook wall on the Portal TV, and maximize Facebook live video streams that friends have on their individual walls? During the pandemic I have been following various singing entertainers who give free concerts and it would be nice to be able to pull these up and watch them live on my TV.

    7 votes
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  16. Enable the microphone on browser so Portal users can use other video conference services

    It's currently impossible to use Google Meet, Zoom or similar on Browser because microphone and camera can't be enabled. Really annoying.

    7 votes
    0 comments  ·  General  ·  Admin →
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  17. Allow Portal and Alexa to access Ring Video and audio

    Allow Portal and Alexa to access Ring Video and Audio

    7 votes
    1 comment  ·  System Software  ·  Admin →
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  18. Add the photo app to the list of items you can access during a video chat. Then have the app capture photo/video of the call for sharing.

    Photo video capture

    7 votes
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  19. Both parties to see text during storytime

    If both sides could see the text of the book, that will help both sides, but especially great for little kids learning to read

    7 votes
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  20. Facebook Live for Business

    Love the device and the idea of it but it makes no sense that we can not broadcast Live to our business pages. You require a personal page to operate a business page. I operate three and we do lives from each page independently. Having to start on our personal and share to our business page is inefficient.

    7 votes
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