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Portal from Facebook

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  1. MAJOR FLAW - Allow Whatsapp to be signed into more than 1 portal at a time

    Currently Whatsapp signs out of my lounge portal TV when i use my portal mini in the kitchen and visa versa, it is not feasible to constantly sign in to one or the other depending on where i am in the house. I would like both to ring when someone calls. Please confirm this is being worked on otherwise i will send one device back, as to me this is a major flaw that needs to be addressed, especailly for people outside the US who mainly use Whatsapp rather than messenger.

    149 votes

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    13 comments  ·  General  ·  Admin →
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  2. Auto answer function for approved list of caller

    This for old people.
    Should have an auto-answer function from approval caller list or friend only list - configurable.

    143 votes

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  3. 137 votes

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  4. Bring back Facebook Live

    We have seen the announcement that Facebook is being removed from Portal on the 28th of February. This is a key/core feature of Portal used by a lot of the community and will be a prime reason why many bought the Portal in the first place.

    Please u-turn on this decision.

    136 votes

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    86 comments  ·  Apps  ·  Admin →
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  5. MORE STORIES FOR STORY TIME PLEASE!!!

    It is a no brainer. We are all stuck in our homes. I love being able to talk to my grandchildren who live all over the country...Philadelphia, Durango and LA. THEY LOVE STORY TIME!! As, obviously, do I!! But we have exhausted the supply of stories available and have read each one several times. Would it be possible to add more stories? It is such a nice feature but if that is all that is available it is rather disappointing. Thanks for considering adding a lot more stories!!!

    136 votes

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    26 comments  ·  Apps  ·  Admin →
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  6. 128 votes

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    10 comments  ·  Apps  ·  Admin →
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  7. Remove rate call screen

    After every call, the next screen is “Rate the quality of the call”. For an elderly person that is not familiar with using a touchscreen, it is very confusing. I don’t know why the quality of the call needs to be rated every single time. Please remove. I was hoping to use the Portal to call my 88 year old mother 2000 miles away. Not sure it is going to work. The following screen is to set up a reminder to make the same call. Annoying also.

    120 votes

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    1 comment  ·  General  ·  Admin →
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  8. Calendar App support; Google Calendar

    If I'm going to have a device sitting around for video calls the ability to have a family calendaring app up when not in call would be huge!

    116 votes

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    22 comments  ·  Apps  ·  Admin →
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  9. closed captioning for the messenger calls would be great, especially for my grandpa!

    closed captioning for the messenger calls would be great, especially for my grandpa!

    112 votes

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    31 comments  ·  General  ·  Admin →
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  10. Join ongoing group calls

    The ability to click join, to join an ongoing group call. At the moment I have to ask everyone to close chat, and I have to initiate the calls. Whereas on my phone I can simply click 'Join' and be added to an ongoing call, we join and lave the same group call as and when we can during the day, easy.
    I bought this device to make family chats easier, but i have to inconvenience everyone because my portal mini doesn't have the 'join ongoing call' function.

    111 votes

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    9 comments  ·  General  ·  Admin →
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  11. Make the YouTube app better.

    YouTube used to be better. Now it is the website, not an app. After the initial video, it switches back to small picture/website. It is a real pain now.

    105 votes

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    9 comments  ·  Apps  ·  Admin →
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  12. Allow users to move the small screen with their face to other corners like the phone app

    Portal is great, but having a bit more control over certain aspects of the experience would be excellent. Let us move the box w our faces wherever we want when using the device like we can when using the app on a smartphone!

    103 votes

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    1 comment  ·  General  ·  Admin →
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  13. Ability to change the wake word

    We have our entire house covered by multiple Echo devices ( six so far) so we can control the house from anywhere. All the devices have one wake word. Because the portal does not allow the wake word change I have two devices next to each other to perform all functions. I don’t want to change all the devices to Alexa to match the portal because when we had that as a wake word before and it responded to too many similar words.

    101 votes

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  14. ZOOM and SKYPE Support #1 !!!

    I just brought Portal TV and love the zoom/pan camera. With great disappointment CS told me it would not work with ZOOM or SKYPE. Now I have returned it.

    94 votes

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    3 comments  ·  Apps  ·  Admin →
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  15. Fix "half duplex" audio problems (cut outs)

    This isn't as much of a suggestion as a bug report. The audio performance for the Portals, especially the Portal TV's, is very poor. The portal microphone mutes itself for a second when it picks up sound that came out of the speakers - resulting in half duplex (walkie talkie) style communication.

    Participants then complain that it's "hard to hear". If you have a call where kids are in the room, or side conversations are happening, then there is going to be tons of random audio cut outs - making conversations painful or impossible.

    The only work around is to…

    94 votes

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    37 comments  ·  General  ·  Admin →
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  16. Allow the Portal TV to stop Zooming and stay in "Full Frame Mode"

    With more than one person in the room (on my end) I would like to be able to have the Portal TV STOP zooming on one person and stay in Full Frame mode to display whoever is in the frame (like multiple people sitting on a couch)

    93 votes

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    9 comments  ·  General  ·  Admin →
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  17. 86 votes

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    25 comments  ·  General  ·  Admin →
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  18. Add messenger kids, they want to call their family too

    Kids need to be able to call family from the portal as well using their messenger kids instead of using ours.

    85 votes

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    3 comments  ·  Apps  ·  Admin →
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  19. Make Portal kid friendly

    Please consider adding parental controls as well as the ability to use messenger kids. We purchased the portal because my 5 yo stepdaughter lives across the country and thought the portal would make communication easier. The device seems very limited right now. We hope to be able to block access to the web browser.

    85 votes

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  20. Add "Hey Portal MUTE MIC/Camera" voice command

    Please add this to her language. This would be an awesome feature. Please allow photo slideshow to still show when portal is muted. I noticed it turns the screen off . The photo thing is the best part we want to leave that going even if mic is off

    85 votes

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