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Portal from Facebook

2922 results found

  1. Be able to mute a specific person on a group video call via Portal

    Be able to mute a specific person on a group video call via Portal

    1 vote

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  2. Improve!

    Improve the product and customer service. Disgusting service from Facebook. Faulty product delivered - tech support are unable to help - no satisfactory response regarding return & replacement. I would avoid Facebook portal!

    1 vote

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  3. Clearer communications with issues

    I had experienced problems with using an employee referral code. Raises it to support and it took over a week to be answered. I had also clearly stated that I needed an answer fairly soon as it was for my Aunt. It took longer than the 3 business days it should normally take. I chased after 3 days and again after a week and that was when it was finally answered (when I chased up).

    Also, I am not able to use the referral code which would actually make the product cheaper than the current ongoing promo which is also…

    1 vote

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  4. Add Marco Polo

    Please add the Marco Polo app. It is an excellent fit for using the Portal to keep in touch.

    1 vote

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  5. Portal TV: let the user have Portal TV & Soundbar simultaneously connected to Smart TV

    Currently when the Portal TV is connected, it kicks out the connectivity to the soundbar that is also connected to the Smart TV via either HDMI or Bluetooth. This should be fixed to avoid connecting and disconnecting HDMI cables at the back of the screen each time someone wants to use the soundbar or the portal.

    1 vote

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  6. how about a users guide?

    Users guide, please. My 85 year old mother prefers to have something she can look up and through, instead of searching for the right phrase or name in order to get the answer. Despite what you may think, we are not all tech savvy.

    1 vote

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  7. easier text input

    The option to speak to the remote to save manual typing i.e. I'm filing out my email address which is long easier to say it into the remote

    or a keyboard remote

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. Allow two Portals to sync together

    I purchased two portals so can connect with family easily whether I am in the living room or the kitchen when they call. I was hoping that I could have both devices sync together to play Amazon Music simultaneously (like the Amazon Echo devices can do). This would give me an option for whole house music in addition to the video communication features.

    1 vote

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  11. Photo booth voice control menu

    Please provide a visual menu of the voice control options available for filters and effects

    1 vote

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  12. Need control over whether or not music suppression is turned on

    Please allow us to have manual control to toggle the music suppression off. There a many situations where we actually don't want the music filtered out while talking.

    Toggling this setting would all the user's microphone to permit the both the user's voice and the intentional background music symultaneously so that the end users hear BOTH the remote voice and the remote background music.

    1 vote

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  13. Add contacts to WhatsApp from Portal

    I am trying to setup a Facebook Portal for my aunt who is in an assisted living facility with mild dementia. I was able to create the WhatsApp account on my personal mobile phone, using a Google voice phone number. However, once I transfer the account to the Portal, I am unable to add new contacts.

    How are people setting up a Portal, using only WhatsApp (for calls only) when someone does not have a mobile phone from which to pull contacts? It would be so much easier to setup a Portal for a distant friend or relative, if you…

    1 vote

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  14. Setap in Polish

    This will allow you to familiarize yourself with the details of the device.

    1 vote

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  15. Screen orientation option

    It would be great if there was an option in settings to set the screen orientation angle to 90/180/270. Most users on mobile devices are calling in portrait orientation so why not have a video call in the same screen orientation.

    Who needs this:
    Users that are placing Portal TV on monitors that have the rotation capability.

    1 vote

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  16. Zoom on portal tv

    Need zoom on portal tv - but hardly as useful after lockdown so facebook have just wasted an opportunity

    1 vote

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  17. Allow Facebook Portal work in the Philippines

    There are many Filipino facebook users from all over the world who love to connect more than ever with their families back in the Philippines using Portal’s convenience given to limited countries. It’s time Portal to be activated in the Philippines.

    1 vote

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  18. Problems with voice assistant recognising a name

    Is there a way for the voice assistant to recognise a name that sounds the same but has a different spelling?

    For example: Carole instead of Carol or Pattison instead of Patterson?

    1 vote

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  19. FB LIVE Experience

    At this time the option to add others to your Facebook Live stream is not supported on Portal. When can we expected an update?

    1 vote

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  20. Professor Right

    Can Portal please put back the story of Professor Right. It was my grandsons favorite book and so disappointed that it's gone.

    1 vote

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