Portal from Facebook
2922 results found
-
Add Zoom to Portal TV and facilitate Messenger Rooms to Portal Plus and Portal TV
Add Zoom to Portal TV and facilitate Messenger Rooms to Portal Plus and Portal TV
1 vote -
Add browser facility on Portal TV
Please add a browser on Portal TV, at least until you have a fuller range of apps, including the UK Freeview TV channel apps.
1 vote -
Specify that there is no browser facility on Portal TV on your support pages
Please make it very clear on these pages that Portal TV does not have a browser facilty: https://portal.facebook.com/gb/help/467356237073256/
https://portal.facebook.com/gb/help/606987829738444/
They don't mention anywhere that a browser is not available on Portal TV, meaning that I have wasted well over an hour on your support chat and reset my Portal TV (as instructed by the support agent) for no reason, because I didn't have the websites or browser options specified on the support pages. Extremely frustrating!! I searched for info and these pages came up, they said 'hello [my name]' so it's easy to presume the site knows which device you…1 vote -
Listen to Pandora and see photos
Whenever I listen to Pandora I can’t see my photos on the screen . It would be nice to be able to listen to Pandora and see my photo streaming to the device as well. Seems like an easy fix. Can we do it?
1 vote -
Can I change the length of time that my photos are displayed for on Portal? I’d like them to not be so ADHD
It would be nice for the user to be able to change the amount of time each photo is displayed for. I purchased portal as a photo frame first and have found that the few seconds that each photo is displayed for is distracting and burns through my photos fairly quickly. Is there anyway to be able to change the amount of time each photo is displayed for? I’d like them to be displayed for a day each.
1 vote -
My mom's dog loves the portal TV. When I call, it goes crazy...
You should be able to give permission for the dog to answer the portal by barking. Maggie loves to talk to me on the portal and goes crazy watching me on the tv. She often tries to go thru the tv to come to me. We live 1000 miles apart. I'm sure it would make a great ad too. Especially good for workers whose pets will have anxiety when they return to the office.
1 vote -
Complaints process
Having a team that you can escalate breaks in your process and policy too, that’s separate from general chat teams. You can use the insight gathered in this team to improve process and customer satisfaction limiting brand damaging word of mouth.
1 vote -
Allow more then one room to be created.
Apparently, you can only create one room at a time on Portal TV.
I suggest that you be allowed to create several rooms.I do a weekly family dinner and a weekly friend chat. I need to end a room, and remake the next, inviting all contacts ... again.
1 vote -
Split screen when making calls
When I make a video call on WhatsApp I can adjust settings so that my feed & the feed from the person I am calling are the same size. On Portal TV I can only get P-I-P for my feed
1 vote -
PROBLEM - BLACK FACE ON PORTAL STORYTIME
There is a wonderful story on Facebook Portal's story time called ‘Grandma’s purse’ it’s a story showing a Black family and the relationship with a grandma and granddaughter, which is so amazing because we use our portal for my daughter to connect with her grandparents. However, when the story dresses you like the characters it changes your skin tone to make it darker to match the story and it is completely offensive. I love that the story dresses you up as the characters but it should not employ any technology to darken skin. This is Black face at its core…
1 vote -
Enable saved video sharing
I have saved videos of my children and grandchildren on FB and I cannot share them via my Portal TV with my 84yr old mother’s Portal TV. She would love to see them, especially during the current COVID lockdown - she lives 100 miles away and is on her own. Please make this happen!
1 vote -
Add other apps option to portal TV
Add more apps to portal TV.
It would also be great to use our own Facebook page on portal TV.
It would be great to have an individual browser on portal tv
1 vote -
Have the option for the Story Time App to read the story to the child.
Kids that are younger and aren't reading yet want so much for the story to be read to them. My kids love the app but aren't getting anything out of it because they can't read yet. So they're just staring at images.
1 vote -
Portal TV
Possible bug. Portal TV does not power up TV or change the TV input to select Portal TV when originating or answering verbal commands such as "hey portal call person" or "hey portal answer". I have verified this with 2 Portal TV units on 2 different CEC capable smart TVs (LG and Visio) using 3 different HDMI cables. Same result. Portal TV was behaving as expected for over a year and quit working when latest firmware update was loaded. One Portal TV unit was purchased today, and the older unit was also factory reset and re-setup just to make sure.…
1 vote -
Permettre le transfert de photos d'un album à un autre dans l'application
Utilisant les produits portal pour partager mes photos avec les membres de ma famille, je téléverse beaucoup de photos provenant de divers emplacement. Il m'arrive de me tromper d'album dans l'application lors du televersement il serait pertinent de pouvoir bouger les photos d'album une fois televersées dans l'application afin d'éviter de devoir les retéléversées a nouveau pour les mettre dans le bon album lorsque nous constatons l'erreur. Ça aiderait a la gestion des photos et au partage de celles-ci.
Merci de considérer cette idée.1 vote -
Add Software Microphone mute in Portal TV for In PROGRESS CALLS
Since the remote does not have a built in hardware button to mute the volume during the call I would suggest a software mute. This is needed when there are many people in a call.
1 vote -
Stop selling your Portal TV, or remove WhatsApp integration until you've stabilized the software.
Portal TV is a great idea! Poorly executed as software is unstable and I've had to factory reset several times. It's unfortunate that it seems to be following a completely different software development stream than your standard Portal devices. If I had known that it was going to be this unstable, I would never have been an early adopter and purchased 2 of them :( Your Chat Support desk is very responsive, but unfortunately they can't fix your software issues(which I believe is related to your WhatsApp account integration), so in the end, resolution was via a factory reset.
1 vote -
Refresh Video Quality on the standalone portals
I'm tired of having to restart my calls just to get rid of the video graininess. It never gets better unless I end and redial. The quality becomes so poor that I can't make out the persons face... Thank you!
1 vote -
Design better or wall mounted TV's
Hi, I really do enjoy using Portal.
We use it on two wall mounted TV's.
We have no cabinet underneath for aesthetic reasons.
The Portal has cables that stick out the back effectively making the depth of the unit longer because of the HDMI and power lead. Would be good if you used 90 degree male cables leads or built generation two to insert up the bottom.Another aspect is the power lead. It is proprietary to your unit and the way the socket is built is very awkward. Ideally, we would like to power it off a USB on…
1 vote -
Enable the microphone icon in Google.com & YouTube apps!
Could you please enable the microphone icon next to the Search field in Google.com & YouTube, so search info can be spoken, instead of typed-in? That on-screen button is able to be used in those apps on computers, tablets, & phones, so why not on Portal?? Since Portal is meant to be a voice-activated device, enabling the microphone in these apps would be in keeping with Portal's premise.
1 vote
- Don't see your idea?