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Portal from Facebook

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  1. Ergonomics suitable for grandparents, people with disability and those who are less tech-savvy

    Hello

    I bought a Portal TV for my grandfather. Was expecting the ergonomics to be suitable for some who older and is less tech-savvy.

    We have found the buttons on the remote are small and difficult to use if you have poor dexterity and the UI is cluttered with unnecessary options.

    Can you provide ergonomic hardware and an update to greatly simplify the interface?

    The sorts of things that I was expecting would be

    Large buttons on the remote
    Options menus hidden
    Removal of feedback requests
    Unused apps/messaging platform hidden

    Essentially following a true mobile-first design methodology.

    I am happy…

    12 votes

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    2 comments  ·  General  ·  Admin →
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  2. Add a "mute audio" button to the screen during video chat.

    I bought these to use between two stores I have as an open channel so I can talk with my employees. When I get a phone call or a customer walks in, I have to physically go to the device and keep tapping "volume down" until the audio is off to mute the audio. I want a button on the screen like the buttons for me to mute MY mic and pause MY video but to mute THEIR audio that is playing on the device. It can be an option to turn on, or however you like, but this is…

    4 votes

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  3. there should be an option for Portal owners to opt-out of the "new" koo homesecreen ... and be able to retain the previous / old homescreen

    there used to be an option to share/forward a picture currently displayed on superframe to a messenger contact- where is it now?

    also, when i initially purchased facebook portal there was a feature where you can switch/transfer videocalls: messenger to portal, portal back to messenger app on phone :(

    1 vote

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  4. really appreciate all the effort, bud but you know that's not what i'm talking about they were portal features before, the diversity hires

    really appreciate all the effort, bud

    but you know that's not what i'm talking about

    they were portal features before, the diversity hires pulled them out

    like tim cook managing apple ... the portal devs are very poor copies of the originals

    portal wasn't even broken to begin with ... it had REALLY COOL well thought out

    features

    that these mediocre diversity hires pulled out because those features were too

    complicated for them TO IMPROVE UPON

    1 vote

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  5. Portal TV Singapore

    Please bring Portal TV to Singapore. You have an office here in SG, so please i need Portal TV. :(

    2 votes

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  6. Control contacts from mobile device

    I would like to be able to more easily show or hide contacts on Portal by using my phone to control the lists instead of doing it directly on Portal.

    1 vote

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  7. Honor your notify me sale price

    Honor your notify me sale price when back in stock

    1 vote

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  8. Audio Input and Microphone Input For Portal

    I'm considering buying Portal, but it dos not meet my needs as a music instructor.

    I would like to recommend that you add an audio line Input and microphone Input to your Portal line? That would level-up the audio quality for doing a workshop and/or incorporating music!

    Best + stay safe,
    Michael

    13 votes

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  9. Proper name pronunciation

    Facebook gives you the option of posting your proper name pronunciation in your profile but the portal does not give you the option of using that name pronunciation. For example the portal always mispronunciation our last name because it begins with a ch- for spelling but is pronounced sh-

    1 vote

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  10. Move the self-view window during a call

    Allow users to move the self view window to another part of the screen.

    391 votes

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    85 comments  ·  General  ·  Admin →
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    As always, thanks so much to everyone who voted for this idea! As part of a recent software update, the ability to move the self-view window during a call has been added to Portal, Potal+, and Portal Mini devices. Simply touch your self-view and drag it to another corner of the screen! As this functionality is not available on Portal TV at this time, we will be marking this idea as started. Thanks and enjoy!

  11. Stop asking how the call was

    Fed up with keep needing to select how many stars for the call

    10 votes

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  12. ADD MORE STORIES

    Please add new stories. Or allow us to add our own or an app to get more.

    8 votes

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  13. Video calls with sound sent to external Bluetooth speaker for hearing impaired user

    My 96-year-old dad is in a memory-care home. His hearing is bad, so we have speakers mounted on his reclining chair. The current Portal can send sound from websites (YouTube) to those speakers, but when he receives a video call, the sound comes out of the Portal built-in speaker. He turns the volume up to maximum so he can hear it. This bothers the other 32 residents in the home. I've been unable to solve this problem using a couple of different Bluetooth-to-audio_out devices.

    1 vote

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  14. Can we make the Portal - Portable with a briefcase like handle?

    An outlet is not always available. When I want to relocate to avoid feedback between my wife and I's systems - that 5 feet of cord is not enough, so I have to unplug existing calls to move around. Also, since getting a portal I tend to carry it around like a Tonka toy and can be delightfully clumsy - having a handle to grab n go would be a less risky way to carry our Portals about. Thank you!

    3 votes

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  15. Allow to ship to multiple addresses worldwide

    I’m sure I’m not the only one with parents overseas. I wanted to place one order and have one portal delivered to one address in Canada and another to an address in Australia. Instead of placing two orders and not getting the discount

    3 votes

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  16. Join ongoing group calls

    The ability to click join, to join an ongoing group call. At the moment I have to ask everyone to close chat, and I have to initiate the calls. Whereas on my phone I can simply click 'Join' and be added to an ongoing call, we join and lave the same group call as and when we can during the day, easy.
    I bought this device to make family chats easier, but i have to inconvenience everyone because my portal mini doesn't have the 'join ongoing call' function.

    111 votes

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    9 comments  ·  General  ·  Admin →
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  17. Portal TV - Allow third party remote controls

    The buttons on the Portal TV remote are too small, and the writing is very unclear for someone over 60. Either create a larger remote with easy to hold/easy to read buttons, or allow third party remote control companies like Harmony and One for All to control the Portal TV

    3 votes

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  18. Transfer calls from iPhone to Portal option

    If WhatsApp isn’t open on my iPhone the call won’t go to Portal. I’d like to be able to transfer a call from my iPhone to my Portal.

    4 votes

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  19. Put spotlight back to how it was. So i can zoom in on my grandson when i call him

    You took the spotlight option away. Please put it back. When I call my grandson I want to be able to follow him when he runs across the room. Or zoom in on him!

    16 votes

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  20. The phone functionality is a big lie, waste of money

    The basic functionality is be able to call and receive call, but now you are telling me that I can't receive calls from whatssap in Portal. I wanted this device for my grandmother so she will be able to receive videocalls easily from her loved people but if she can't answer the calls this is a waste of money, she will be using her cellphone as always because this basic phone functionality is a lie, the worse is that you show a complete functionality is your ads and that is not true!!!

    1 vote

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