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Portal from Facebook

1607 results found

  1. Replacement Remote Control or Remote Control App

    Kind of odd but apparently there's no ability to purchase a replacement remote control or to download an App that can function as a remote on my phone. It's a little frustrating that my only option is to buy a new Portal TV?

    55 votes

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    49 comments  ·  General  ·  Admin →
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  2. Bigger remote for the elderly for Portal TV

    i was wondering , as you aim this product at the elderly , would it not be an idea to make it more age friendly. I have purchased 2 to mount on my tv and my elderly mother, who has Parkinsons , firstly the packaging is terrible to open , i have arthritis as do a lot of older people , what a job releasing it from firstly the plastic cover then having to virtually destroy the packaging for the item to slide out . Apart from fighting through more plastic we reach the remote , wow what joke the…

    2 votes

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  3. Remote Control Redesign - Accessibility

    The remote control is all black against a black background - come on FB - how is this accessible to people with sight issues? Whilst I appreciate that there is a voice assistant built in, if you are going to provide a remote control, please at least make sure that it is visible and comfortable for users.

    The power button not being at the top is daft - this is where one would expect a standby button. The arrows being dipped makes it difficult to use the buttons above without staring at the remote.

    A remote should be usable without…

    4 votes

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    1 comment  ·  General  ·  Admin →
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  4. Add battery option for portal

    The portal would be more usable if it was portable. It needs battery power option!

    4 votes

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    0 comments  ·  General  ·  Admin →
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  5. Alternate Remote

    Again for the Elderly. With older fingers the spin wheel on the remote is tough to navigate. There needs to be an accessible remote that has actual buttons up down left right and OK in the center. My 93 year old mother in law enjoys using the portal, however it takes her a while to answer the calls because the remote is so small

    2 votes

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  6. Add calls to cell phones and landline phones

    Please add calling to cell phones and landline phones to Portal+ otherwise my Portal+ is a very pretty device of little use for me.

    4 votes

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  7. Connect to other platforms

    Be able to connect with someone using zoom, Skype or FaceTime would be really nice!

    36 votes

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  8. I know - how about adding a chat window like Zoom or closed Captioning like Google Meet?

    Then people who are hearing impaired or elderly can actually use the device. There's a word you may have heard of - it's called inclusive of those with disabilities.

    Returning the Portal for a full refund today because it lacks this feature that is readily available on Skype, Zoom, Google Meet, and dozens of other free platforms.

    4 votes

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  9. Allow the Portal TV to stop Zooming and stay in "Full Frame Mode"

    With more than one person in the room (on my end) I would like to be able to have the Portal TV STOP zooming on one person and stay in Full Frame mode to display whoever is in the frame (like multiple people sitting on a couch)

    93 votes

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    9 comments  ·  General  ·  Admin →
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  10. Que se incorporen mas cuentos en español (todos los nuevos son en inglés)

    Yo vivo en España y tengo un hijo y una nieta que viven fuera de España. Utilizo mucho Portal TV para hablar con ellos.A mi nieta le gusta mucho que le cuente cuentos, pero en español solo hay 5 o 6. Todos los cuentos nuevos que ponen son en inglés. Les pido que pongan alguno nuevo en español.

    4 votes

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  11. Add the day and date to the display screen.

    Add the day and date to the display screen, The screen that has the time and temperature . My husband who suffers with alzheimers walks by the portal looking for the day. We used to have a device that displayed date, time temperature but don't have it any more. Day and date would be very helpful.

    7 votes

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  12. Support re-selling Portal products In MAURITIUS

    Hello. I would like to know when are you planning to have support for re-selling portal products in Mauritius ;-) ?

    1 vote

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  13. Allow using internal speaker for calls rather than TV output

    Allow using internal speaker as an option for calls as might reduce echo on calls

    3 votes

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  14. tv& movies option under “watch together” feature

    there is currently a “tv & movies” choice within the “watch together” messenger mobile app that is not available in the “watch together” feature on portal...

    we had hoped we would be able to watch halloween movies together on halloween since we were not going to be able to spend halloween together this year due to covid...

    it would be a nice feature

    8 votes

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  15. Allow separate purchase of accessories, such as additional power cord

    This will allow users to be mobile with Portal within the home i.e. move Portal from living room to kitchen, bedroom etc. At present if Portal is plugged in somewhere and the plug point is not always accessible, it means the Portal cannot move around.

    2 votes

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  16. Allow users to move the small screen with their face to other corners like the phone app

    Portal is great, but having a bit more control over certain aspects of the experience would be excellent. Let us move the box w our faces wherever we want when using the device like we can when using the app on a smartphone!

    103 votes

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  17. Add on Recording video feature to portal TV

    Add on feature to:
    - Use one’s Facebook account on portal Tab
    - Record a video or broadcast a Facebook Live video
    - add on other apps (of choice)

    2 votes

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  18. Not tied to iPhone WhatsApp open

    My portal wasn’t ringing when I had incoming calls on WhatsApp. Support said I need to have the WhatsApp app open on my phone in order to receive call on portal. Sometimes I haven’t used WhatsApp in a day and have to take video calls on my phone instead. Very inconvenient.

    2 votes

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  19. 2 votes

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  20. browswer and website options (other apps) on portal tv

    Browswer and website options (other apps) are needed on portal tv. If this were on there, using my own televiion and speaker system, I could use this for my business. without this, i cannot.

    It's as important as Zoom. In my line of work, the larger screen is helpful. I need to be able to access other sites, etc. to make it workable. I actually assumed these were also available on the portal tv and was disappointed to find out they were not as I like it.

    1 vote

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