Portal from Facebook
1606 results found
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Rechargeable battery capability
Would be ideal if Portal Mini had rechargeable battery built in so that unit could be easily moved to different locations. Often in kitchen during day but would be handy to move to living room in the evening. Quite restrictive having the cable plugged in. You would be able to unplug and move with or without cable without losing call.
11 votes -
1 vote
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Disable account when a person is not home
Prevent portal from ringing, if the person who owns the account is not home
1 vote -
Ring doorbell to show who’s at the door automatically
On echo show, Alexa can be configured to automatically display video when doorbell rings. Please enable here.
1 vote -
Publish screen resolution
I'd like to create an album just for my Portal devices, but the screen resolutions aren't published anywhere, making it difficult to create photos that are exactly the right dimensions to be displayed on Portal without cropping or scaling.
1 vote -
Remove time limit
It appears that Portal calls are limited to 6 hours, whereas messenger calls appear to be unlimited. Ideally Portal calls can also run indefinitely (at least give me the option). My long distance partner and I love to fall asleep together on a messenger call, but when we use Portal, we aren't able to wake up together since Portal automatically disconnects the call when it reaches 6 hours.
1 vote -
Rooms I create in Messenger should be joinable from Portal and vice versa
Currently, Rooms I have created in messenger are not joinable from my Portal. Rooms I create in Portal are don't persist after all participants have left. Ideally, the rooms experience would be consistent across both messenger and Portal.
1 vote -
Allow calls to seamlessly transition from Portal to another device and back again
I'd like to be able to join a call from my Portal then switch the call to my phone and vice versa. This way I don't have to hang up and call again. This works great between other messenger devices, but not on Portal. However, the call waiting feature of portal is wonderful and should not be sacrificed to enable this! Portal is the only facebook messenger device that allows another caller to call the user (ringing both on phones and portals) while another call is active, which is absolutely wonderful.
1 vote -
Bug: calls remaining connected even after dropped on one end
On my Portal Mini, a call remained connected where my video and audio were still transmitting, but on the other end, the call was disconnected. The other person's picture was displayed, but no audio or video. On the other person's end, the call simply dropped. When she attempted to call me back, she got the message "Nate is on another call."
I ran into a similar issue with Messenger, where a call was not connected on my phone, but the recipient was actually connected. The recipient could see and hear me, but I couldn't see or hear them and there…
1 vote -
Wifi 6 Support
Please enable support for Wifi 6 and WPA 3. It's ideal for IOT devices and isn't backwards compatible, so devices that don't support Wifi 6 cannot connect to Wifi 6 networks over 802.11ac or earlier. As a result, the lack of support makes Portal totally incompatible with current-gen wifi networks, unless a compatibility mode is enabled on the access point (thus disabling many of the advantages of wifi 6). WPA3 support will add peace of mind for privacy-oriented users as well.
1 vote -
The product does not work.
The product will not connect easily and every time I have to use I have to reset and customer service is no help. This is worst product I have ever purchased and worst customer service that I have ever had to interact with.
1 vote -
have a downloaded remote when user doesn’t have access or has lost their current remote. Very frustrating!!
We took our TV portal to an Airbnb and forgot the remote. When we tried to find a workaround to connect our portal to the Wi-Fi without a remote, we were told that there was no work around or ability to do this. Indeed very frustrating. I would highly recommend the ability to download a remote via an app or through a phone or a way to work around those that do not have access to the remote controls. Thanks!
3 votes -
Video Message Retrieval
It would be nice if you could retrieve and watch video messages and see missed calls directly on the portal device. My 90 year old grandmother is unable to utilize the facebook app, so we manage it for her, however, she does use the portal frame and loves it. When we call and she misses the call, she does not know that we called and she can not see the message since she does not have access to her account.
8 votes -
1 vote
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Stay Logged in Facebook Live
I bought the Portal so my dad can FB Live small group study. This seemed like the easiest solution, but it would be great if once you verify and log in, you can stay logged in and wouldn't have to type your password or use a code each time, which he doesn't know how to do. Additionally, if it remembered the last place you broadcast so he wouldn't have to select the Business Page each time.
5 votes -
Add black portal+ models to NZ
White models only available to purchase in NZ. Waiting for black models to come available so that I can purchase one for my husband.
1 vote -
Enable location services to allow streaming with Hulu and Netflix ~OR~ Add Hulu and Netflix to the Portal app store
I've owned my Portal for almost a year. Up until 2-3 months ago, I was able to stream Hulu & Netflix using the Portal browser. But now when i visit Hulu the first thing i see is a screen prompting me to enable location services. However, there is no setting for Location services on the Portal. Netflix doesn't ask for location services but my Netflix streaming capabilities using the Portal browser were interrupted around the same time as my Hulu issue began. Now when I try to stream Netflix content, it says 'instant play isn't available' or something to that…
28 votes -
Enable multi-country shipping
With a lot of families living across borders and not being able to meet for Christmas, it would be nice to be able to ship to another country that sell Portal devices while taking advantages of offers available.
For example, France is offering a 50€ discount for 2 items purchased, whereas the UK has a discount on a single item. It makes no sense to purchase them individually.1 vote -
1 vote
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Remote Control needs changing
I installed the portal with my elderly parents early this year. They are not internet wise. Please note that I would like to give the following feedback.
The handheld controller is too small. My father has a shaky hand, and his thumb straddles both the central button and the external circle. The number of times he has managed to call two seperate contacts is comical. It would be useful for the home button and the select button to be very brightly coloured. Having every button the same is confusing to him. I have painted the home with bright paint and…
1 vote
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