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Portal from Facebook

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  1. Ability to vCALL an Amazon Echo (Show) device. NOT via Zoom which requires a 'meeting' to be set up, but ability to videoCALL an Echo device

    As above, to have the ability to video CALL an Echo device (And NOT have to set up a 'meeting' via Zoom.
    The ability to video CALL (similar to that of a Messenger/WhatsApp video CALL.

    3 votes

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  2. Add more stories to story time

    I bought Portal to be able to interact with my family across the US. I read to my grandson multiple times per week and we have run out of good stories. Portal needs a larger selection to utilize with young children to keep the program fun and interactive.

    4 votes

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  3. Fill the screen when you have more than one caller on at a time

    When you have two or more callers the images are small and at bottom right of the screen. Make them fill the screen.

    4 votes

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  4. Let People Start Messenger Rooms From Portal

    Please enable the creation of Facebook Messanger Rooms from Portal devices. Also please add a recording feature to rooms, and let people start using the room even without other guests present. This way the host can set up backgrounds and troubleshoot/test things prior to guests arriving.

    18 votes

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  5. Messenger and WhatsApp contacts and Calling

    Many of my friends family just use WhatsApp for messaging and video calls, some do not use Facebook, solely relying on WhatsApp for Video calls and messaging. As I understand it when making a video call from my Portal+ it uses Messenger and not WhatsApp. It would be extremely useful to be able to select making a Video call through either Messenger or WhatsApp.

    3 votes

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  6. WhatsApp chats should be available in contacts

    Portal displays WhatsApp contacts - should also have our existing WhatsApp chat groups available to call

    3 votes

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  7. Portal should have the ‘Story Time’ in more languages.

    ‘’Story Time ‘ should be accesible in more languages.
    Like I can use it in English but should be able to go to languages and find the stories in Spanish so I can interact with my English speaking grandchildren abd my Spanish speaking ones as well

    2 votes

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  8. add google home or arlo security cameras

    Make portal to download other apps

    1 vote

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  9. Add a web browser for portal TV.....also put apps for youtube and whatsapp and Facebook on portal tv

    Put an app on portal TV for web browsing and one for whatsapp/youtube and facebook

    4 votes

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  10. Enable Apple Music

    You can already use Apple Music on all other Echo devices and can play Apple Music on the portal using the Alexa app. So why not just enable it to let me play it with my voice. please!

    27 votes

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  11. Improve the quality of Netflix and amazon prime

    The quality of the video is very bad. I use a smart tv and the Samsung smart hub Netflix and amazon prime apps have much better quality. It seems that the ones on portal tv are either SD quality or something else is not right.

    3 votes

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  12. Add option to use Portal TV inbuilt speaker as default output device.

    I know that it is lower quality than the speakers in the TV, but it is good enough and is the only way we found for my parents to not hear the start of every one of their sentences repeated back to them.

    It should be an option in the software to select audio output device and use the inbuilt speaker instead of needing to go through the TV as this would solve our problems for us. The only way we can currently do this is by attaching a bluetooth speaker to the camera (which repeats all audio back to…

    47 votes

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  13. When reading a book ...

    Jean Kennedy Turbeville

    Feb 7, 2021, 10:48 PST

    When reading a book that is on the portal my grandchildren cannot see the words that go along with the story. They should be able to see the words so they can follow along and learn the words.

    2 votes

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  14. Allow plugin extensions for auth services

    We use Webex for our company, but have a VPN service that uses a plugin extension to connect...without that we can't use Webex for work.

    Allow browser extensions or plugins to be downloaded please, as this is extremely limiting.

    3 votes

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  15. Shockingly Bad Customer Service

    Portal have the worst, customer service offering of any company I have used in modern times, especially for a tech company like yourselves.

    Your AI bots, although seem rather good to start with cannot help at all when manual intervention is required, and once this is needed, the conversation reaches a dead end, and any chance of resolving an issue is gone.

    Really really bad. I would not recommend anyone thinking of purchasing this device to do so.

    4 votes

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  16. Allow WhatsApp set up without the use of a smart phone / QR code for the elderly.

    Grandmother is almost 90, she has a standard phone. She does not like tablets or touchscreens hence why we got her the portal due to the voice commands and she can keep up with the family that is currently dispersed across the country. You should be able to create a WhatsApp account without a QR code or just the web version without a smart phone. In the case that is not possible, it would be much obliged at the least if it was clear at purchase that there is no way around it, as the product is targeted at the…

    24 votes

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  17. application de transfert

    bonjour, j'ai beaucoup de photos stockées sur mon ordinateur. S'il pouvais y avoir un site ou une appli de transfert de photos d'un ordinateur vers portal sans transférer les photos sur FB et pas de manips supplémentaires à transférer sur le téléphone. Merci

    1 vote

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  18. Allow photo album date change

    Allow photo albums to have a date change to reflect activity date instead of a placement on portal date.

    3 votes

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  19. Story Time

    Please put 5 little monkeys jumping on the bed back in the rotation. Our granddaughter looks forward to this story every evening. Try explaining where it went to a two year old. We haven’t seen her in 4 months due to Covid and it’s been a nightly ritual for our family !

    11 votes

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    2 comments  ·  General  ·  Admin →
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  20. Market to Military families and Military Installations

    Military moves, birth events missed, deployments, training exercises in the field, and adapting to new social networks are challenges for military families. Non-military spouses are also having to adjust to networking for a new job in a new area or telework to keep current job. Sometimes a Military spouses current qualifications in one state are not accepted at the new duty location.I recommend outreach and advocacy by Facebook to help with these transitions. I recommend Portal be offered through the Military exchange stores and marketing to military families especially with its capability in may international locations. Portal Pods could also…

    1 vote

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