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Portal from Facebook

2922 results found

  1. Improve!

    Improve the product and customer service. Disgusting service from Facebook. Faulty product delivered - tech support are unable to help - no satisfactory response regarding return & replacement. I would avoid Facebook portal!

    1 vote

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  2. Need better support for multiple portals within the same household (especially for the elderly)

    My 94 year old mom got a portal TV and a portal Mini for Christmas. She added both devices to her facebook account, but if she uses the Mini for a chat and later goes to use the portal TV, it is disconnected from her account and she needs to re-activate the portal TV with an activation code. If she then later (or next day) goes to use the Mini, it is deactivated because she used the portal TV.
    Why can't either portal device be used without deactivating the other? they are both on the same wifi network, so facebook's…

    2 votes

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  3. Clearer communications with issues

    I had experienced problems with using an employee referral code. Raises it to support and it took over a week to be answered. I had also clearly stated that I needed an answer fairly soon as it was for my Aunt. It took longer than the 3 business days it should normally take. I chased after 3 days and again after a week and that was when it was finally answered (when I chased up).

    Also, I am not able to use the referral code which would actually make the product cheaper than the current ongoing promo which is also…

    1 vote

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  4. group call with messenger or whatapp contact

    it will be great if you can call one whatapp contact and on messenger contact in same time..

    22 votes

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  5. Add Marco Polo

    Please add the Marco Polo app. It is an excellent fit for using the Portal to keep in touch.

    1 vote

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  6. Portal TV: let the user have Portal TV & Soundbar simultaneously connected to Smart TV

    Currently when the Portal TV is connected, it kicks out the connectivity to the soundbar that is also connected to the Smart TV via either HDMI or Bluetooth. This should be fixed to avoid connecting and disconnecting HDMI cables at the back of the screen each time someone wants to use the soundbar or the portal.

    1 vote

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  7. how about a users guide?

    Users guide, please. My 85 year old mother prefers to have something she can look up and through, instead of searching for the right phrase or name in order to get the answer. Despite what you may think, we are not all tech savvy.

    1 vote

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  8. 1 vote

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  9. 1 vote

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  10. Allow two Portals to sync together

    I purchased two portals so can connect with family easily whether I am in the living room or the kitchen when they call. I was hoping that I could have both devices sync together to play Amazon Music simultaneously (like the Amazon Echo devices can do). This would give me an option for whole house music in addition to the video communication features.

    1 vote

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  11. Photo booth voice control menu

    Please provide a visual menu of the voice control options available for filters and effects

    1 vote

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  12. india

    I am using portal tv India , way not allow portal app in. mobile . Because some time remote not working we can use that.

    3 votes

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  13. Need control over whether or not music suppression is turned on

    Please allow us to have manual control to toggle the music suppression off. There a many situations where we actually don't want the music filtered out while talking.

    Toggling this setting would all the user's microphone to permit the both the user's voice and the intentional background music symultaneously so that the end users hear BOTH the remote voice and the remote background music.

    1 vote

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  14. handoff facebook video chat between devices (desktop/mobile/portal)

    allow users to start a video all or Room on one device, and then pass it off to another device without disconnecting and creating a new chat session. For example, user starts a video chat on their desktop, and then passes off the video to the Portal in their living room, and then passes off to their mobile device where they can take it in the car when they leave the house.

    13 votes

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  15. Allow portal users to create new, and join existing Facebook Room video chats

    Users using a Facebook Portal device (Portal, Portal+, Portal TV) should be able to create a Facebook Room, or join an existing Facebook Room directly from the device.

    14 votes

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  16. Tv

    Zoom, Microsoft teams , and FaceTime support please . I can take call from my TV for my office meetings , my kids can watch online Live classes from their school .

    21 votes

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  17. please add background blur into zoom app

    please add background blur for zoom app

    4 votes

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    2 comments  ·  Apps  ·  Admin →
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  18. Would be fantastic to have WebEx and ZOOM on Portal+! Or at least allow it manually! Thanks!

    Would be fantastic to have WebEx and ZOOM on Portal+! Or at least allow it manually! Thanks!

    17 votes

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  19. Ability to save Photo Booth pictures and videos

    Have the ability to save photos and videos taken in photo booth without sending them in messenger.

    30 votes

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    2 comments  ·  Apps  ·  Admin →
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  20. Option to change ringtone on Portal Mini

    The current ringtone on the Portal Mini is the loud **** followed by a fainter trilling noise. This is easily missed. It would be better to have either the option to use your own tune or a selection of default ones.

    2 votes

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