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Portal from Facebook

2924 results found

  1. Shipment to two different addresses in two different countries

    Your website says "Free delivery
    Have your Portal delivered from Facebook anywhere inside supported countries free of charge." And your terms and conditions for sale in EU say "2. LIMITED SHIPPING TERRITORY
    Products purchased through the Site will only be shipped to addresses located within the UK, France, Spain or Italy." Nowhere it indicates when shipping to different addresses these have to be in the same country. However, when trying to purchase two of your products and trying to get them shipped to two addresses in different countries, both in the list of supported countries, your website doesn't allow it.…

    2 votes

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  2. There needs to be an auto answer feature for disabled/seniors.

    There needs to be an option to allow preferred/trusted contacts to be able to auto-answer from the portal. Some seniors with dementia and other disabilities like my mother are unable to use the device. This is a simple software change that would really make the device a disabled-friendly way of communicating.

    9 votes

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  3. Send Messages

    Portal uses FB Messenger but you can't send messages to Portal. So, I would like an app added to send messages that can be displayed in a window. Also, maybe add a feature to attach pictures.

    7 votes

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  4. Enable stylus support on Portal

    The Zoom app on the Portal Plus is great! I find myself using the whiteboard feature a lot, and it would be great if I could use a stylus to draw on the screen. I can really see this increasing the effectiveness of how we collaborate.

    1 vote

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  5. find a way to embed powerpoint into portal call

    if there was some way as you set up a group for a video call you could embed a powerpoint show at the end..app? attachment?

    2 votes

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  6. please add background blur into zoom app

    please add background blur for zoom app

    3 votes

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  7. Gift Cards

    Ability to buy gift cards for Oculus. Great gift idea!

    1 vote

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  8. Show Photos posted in Private Facebook Groups

    It should be possible to include photos posted to private Facebook groups on a Portal.

    Use Case: We have a private group where we post pictures of our son. Our relatives are in this group so they can see pictures posted to the group on Facebook without us polluting our friend's feed with hundreds of pictures. Unfortunately, the pictures of him do not appear on the Portal devices for us or our relatives.

    Having this feature alone would increase the value of the Portal to our family and I imagine other families in our situation too.

    2 votes

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  9. Add multiple choice of express couriers

    UPS does not properly cover all territories, creating inconvenience for users waiting for shipment. after a month I have not yet received my "Portal", after several complaints and attempts, they returned the package to the sender

    1 vote

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  10. Allow for multiple Instagram Accounts to be added to Photo Gallery

    We have multiple Instagram accounts for our family members and would like to add them to my photo gallery on my whatsapp/FB account. Our family members do not have their own FB/WhatsApp accounts because of their ages and other reasons.

    1 vote

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  11. More Stories

    Would love to see many more stories. They are awesome. Maybe the Frozen ones??

    13 votes

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  12. Please fix so portal reliably recognises incoming calls from new windows messenger app

    So far this new app is inconsistent and unreliable. We all have friends and family who might want to call us from their laptops rather than their phones. They are understandably downloading the new Facebook messenger app for windows. However it seems that portal doesn’t always recognise incoming calls from the app. It seems it works from some laptops but not others - older / lower spec ones I think. So far 2 out of 3 we’ve tried from have failed for us. Please fix this so your software talks to each other. Or at least warn people if that…

    1 vote

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  13. Ergonomics Portal+

    The screen on the Portal+ can only be used in the vertical position which makes it extremely difficult to use the screen keyboard, my work round to this has been to lay the Portal+ on it's back whilst using the keyboard - it could be said that in this instance the Portal+ is not fit for purpose. There are Health and Safety implications to using the keyboard in the vertical implications and certainly doesn't meet International Ergonomic Standards.

    There is a Bluetooth capability built into the Portal+ but I connect a Bluetooth keyboard to it but I can a Bluetooth…

    1 vote

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  14. Auto / Manual Rotation of Portal Display

    Many times when Portal video chatting with other people especially who are using Android or iphone smart phones, the lanscape image of theirselves displays sideways on your Portal. It would be very useful for Portal to auto rotate the image of them to be the correct way up or at least to be able to rotate it manually. This saves asking them to rotate their phone and having to view each other squashed on to portrait instead of being landscape.
    NB ...Zoom does it!

    1 vote

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  15. Allow portal to not use a 'face' ie opposite of spotlight

    The problem i am having is we have a mirror in the room (its round and has no face) and a few statuettes that portal is seeing as a face so resizes the view to fit them.

    If you could do the opposite of spotlight and select 'faces' not to include that would be great...this would be a temporary fix i think until the facial recognition is better

    1 vote

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  16. Disable streaming photos to save data usage

    Photo streaming is a great feature, BUT I purchased a portal for my non-tech-savvy mom, who does not have access to internet. I purchased a verizon jetpack for her and she has 30gb/month. 2-4 times a day, I think that the portal goes looking for photos to upload. Over the course of this month, that has added up to over 10gb of usage. I would like to be able to disable this to conserve data usage.

    2 votes

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  17. Adding Oculus Quest app

    Please consider adding an Oculus app to the portal, which could pair with my Oculus Quest 2? Right now, my quest 2 can only pair to the oculus app on my iphone, but I would love to be able to cast it to my big screen tv, through my portaltv.
    Thank you

    2 votes

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  18. 2 votes

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  19. Remotely activated/controlled Portal

    Provide an option at setup for a version of the software to be driven by an app remotely, like a child account. This would allow elderly and users with limited movement to see videos, chat and photos sent to them remotely.

    My grandparents are a long way away and 97 yrs old. This would be an amazing gift for them, to see Kids, grand kids and great grandkids regularly and especially in lockdown.

    This is software only and could easily be implemented as a feature.

    3 votes

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  20. Accessories

    Please sell screen protectors and power cords so we can move portal to different rooms with ease.

    1 vote

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