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Portal from Facebook

2925 results found

  1. If a timer goes off or notification of any sort, main view is minimized and can't be restored.

    I'm talking with someone and the timer goes off or a reminder comes up. The large screen to view them is minimized and can't be restored to full screen view. My mom was trying to show me something and I couldn't see what it was. Would have to hang up and call again for full screen view.

    1 vote

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  2. Adjust screen view of other members in chat

    While chatting with more than one other caller, the screen cuts in half, which usually means we can only see one person on the screen. My husband and I chat with our families using the portal, and we shouldn’t have to sit on top of each other just to be seen (and same for the people we call). Is there a way to keep the screen view/width the same with multiple callers as it is with just one other caller?

    8 votes

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  3. Add the ability to add the portal to Alexa device groups

    I love my home automation and would love to have the full featured Alexa in the device so I don't have two devices in my kitchen.

    One feature I am missing is the ability to add the portal to a group so it can turn a room lights without specifying what room I am talking about.

    Right now the portal is invisible in groups.

    55 votes

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  4. Closed captioning

    Adding closed captioning on video calls will have a huge positive impact on the deaf and hearing impaired community. This is a large system upgrade but well worth it.

    7 votes

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  5. Have an option to send in for screen replacement

    Accidents happen and it is disappointing to not have a screen replacement option!

    3 votes

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  6. Add additional services

    I would like to use the portal as a photo frame without the need to be signed up to Facebook. it shouldn’t be a problem for anyone to upload their own photos to the device.
    Also. I was interested in the PORTAL TV, but once again. It is limited to WhatsApp calls if you don’t want to register with a Facebook account. With the current pandemic and lockdowns, people are lonely and it would be a real seller if Facebook joined forces or had an agreement to share other video conferencing apps such as Skype, FaceTime, Houseparty, Kahoots etc

    1 vote

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  7. Record video chats

    During this time being "sheltered in place" it would be nice to use the portal to make online posts with video chat guests it has a much better camera than most computers and much easier to use instead of a phone.

    9 votes

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  8. add Facebook functionality to Portal TV.

    Can you add a Facebook app so that we can scroll our Facebook wall on the Portal TV, and maximize Facebook live video streams that friends have on their individual walls? During the pandemic I have been following various singing entertainers who give free concerts and it would be nice to be able to pull these up and watch them live on my TV.

    7 votes

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  9. Lock screen during call so young children/toddlers cannot interfere with call (by say turing on 'manual mode')

    I use portal to talk to my sister young nephews. My toddler nephew plays around with the portal during the call, which is disruptive (like ending the call or turning on 'manual mode'). We would like an option to lock the Portal during a call (say by setting up a pin) so that the touch screen is inactive.

    5 votes

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  10. Train your telephone agents properly.

    I have been trying to get help to reset my Portal for MONTHS. Your staff consistently provided incomplete advice on how to achieve this. Then, when I went back and said it hasn't worked, my messages were ignored...no reply to email or messenger p.m. The Portal is a wonderful tool but your support staff are useless apart from Terena who was the only one who provided exactly the information I had been in need of.

    1 vote

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  11. Add a Pet mode!!

    So I travel a lot and I have pets at home and there’s no product on the market that my pets can see my face. I’d deff by one of these if there was a pet mode I can turn on the portal from my phone and my pets can see me. I guarantee pet people will purchase this if it had that feature!!

    2 votes

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  12. Add "Alexa Answer TV Call....."Alexa End Call" ( when completed)

    Gobsmacked you guys actually launched half ready not having implemented simple functionality?

    B) Portal is NO smarter than my mobile app?

    C) URGENT ADD "SIMPLE ONE Voice COMMAND TO ACTION & End Calls (No controller or use of controllers or apps, great for aged people etc)!

    d) for the aged or less techno nimble implement ASAP, "Alexa Answer! and "Alexa End call" when completed.

    Good luck and we await...go on make our day!

    2 votes

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  13. Auto Answer

    Auto answer should be a feature so physically handicapped people can participate

    194 votes

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  14. Manual Camera Mode For Facebook Live

    Manual camera mode for Facebook Live. We use Portal (10" Mini) as a livestream engine for our worship services.

    However, the camera keeps focusing on the back of people's heads on the back row. Aaaaaaarrrrrrgggghhhhh!

    Please help,
    Jason

    4 votes

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  15. Allow Portal to work with Apple FaceTime

    Allow to take and receive calls with Apple FaceTime.

    9 votes

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  16. Stop advertising misleading promotions

    No terms and conditions connected to £50-off to state that both shipping addresses must be to the same country. "Customer service" confirms that this is not stated in the terms, but offer no apology, remuneration etc.

    1 vote

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  17. 1 vote

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  18. storytime app

    Being able to record the stories on the story time app or be able to upload them to your Facebook page. So you can share them

    8 votes

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  19. Put an anti-theft cable with lock on the Portal+

    I want to buy your product for my Grandma who's at a nursing home and they won't let us see her but I would like to know if there is a way (like with a laptop) that I can put a anti-theft cable with a lock on the Portal+ to ensure someone there does not lift it from her room. Would greatly appreciate your support with this dilemma. God Bless. Thank You.

    3 votes

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  20. Ability to Change Call Ringtone

    It would be very helpful to be able to change the ringtone for an incoming call.
    A bonus would be able to change the ringtone depending on who's calling, or which account on the device is being called (my gf and I share a Portal TV)

    6 votes

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