Portal from Facebook
3097 results found
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Lock screen during call so young children/toddlers cannot interfere with call (by say turing on 'manual mode')
I use portal to talk to my sister young nephews. My toddler nephew plays around with the portal during the call, which is disruptive (like ending the call or turning on 'manual mode'). We would like an option to lock the Portal during a call (say by setting up a pin) so that the touch screen is inactive.
5 votes -
Train your telephone agents properly.
I have been trying to get help to reset my Portal for MONTHS. Your staff consistently provided incomplete advice on how to achieve this. Then, when I went back and said it hasn't worked, my messages were ignored...no reply to email or messenger p.m. The Portal is a wonderful tool but your support staff are useless apart from Terena who was the only one who provided exactly the information I had been in need of.
1 vote -
Add a Pet mode!!
So I travel a lot and I have pets at home and there’s no product on the market that my pets can see my face. I’d deff by one of these if there was a pet mode I can turn on the portal from my phone and my pets can see me. I guarantee pet people will purchase this if it had that feature!!
2 votes -
Add "Alexa Answer TV Call....."Alexa End Call" ( when completed)
Gobsmacked you guys actually launched half ready not having implemented simple functionality?
B) Portal is NO smarter than my mobile app?
C) URGENT ADD "SIMPLE ONE Voice COMMAND TO ACTION & End Calls (No controller or use of controllers or apps, great for aged people etc)!
d) for the aged or less techno nimble implement ASAP, "Alexa Answer! and "Alexa End call" when completed.
Good luck and we await...go on make our day!
2 votes -
Auto Answer
Auto answer should be a feature so physically handicapped people can participate
194 votes -
Manual Camera Mode For Facebook Live
Manual camera mode for Facebook Live. We use Portal (10" Mini) as a livestream engine for our worship services.
However, the camera keeps focusing on the back of people's heads on the back row. Aaaaaaarrrrrrgggghhhhh!
Please help,
Jason4 votes -
Allow Portal to work with Apple FaceTime
Allow to take and receive calls with Apple FaceTime.
9 votes -
Stop advertising misleading promotions
No terms and conditions connected to £50-off to state that both shipping addresses must be to the same country. "Customer service" confirms that this is not stated in the terms, but offer no apology, remuneration etc.
1 vote -
1 vote
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storytime app
Being able to record the stories on the story time app or be able to upload them to your Facebook page. So you can share them
8 votes -
Put an anti-theft cable with lock on the Portal+
I want to buy your product for my Grandma who's at a nursing home and they won't let us see her but I would like to know if there is a way (like with a laptop) that I can put a anti-theft cable with a lock on the Portal+ to ensure someone there does not lift it from her room. Would greatly appreciate your support with this dilemma. God Bless. Thank You.
3 votes -
Ability to Change Call Ringtone
It would be very helpful to be able to change the ringtone for an incoming call.
A bonus would be able to change the ringtone depending on who's calling, or which account on the device is being called (my gf and I share a Portal TV)6 votes -
Enable the microphone on browser so Portal users can use other video conference services
It's currently impossible to use Google Meet, Zoom or similar on Browser because microphone and camera can't be enabled. Really annoying.
7 votes -
Add parental controls / child safe user account option
For such a family-oriented device it's really shocking that the parental controls are so inadequate. I would like to have a child safe no-PIN user option, which only allows calling to approved contacts (grandparents etc) and where the available apps are unavailable or restricted at the discretion of the parents. The adults could still retain full functionality in their user account with a PIN.
3 votes -
Enlarge remote for tv portal to help non tech seniors operate the portal. add arrows for up, down, left, right and ok
Enlarge remote for tv portal to help non tech seniors operate the portal. add arrows for up, down, left, right and ok
2 votes -
Public Relations Suggestion
In these times of Covid, our elderly are experiencing extreme isolation. I think it would be a great PR opportunity to have a campaign to get Facebook Portal into care facilities around the US. Please look into if this is possible to do safely. Because I think it would certainly be worth the investment. Not just for social video calls to keep our elderly emotionally and mentally engaged, but also for remote exercises to keep them physically engaged to prevent atrophy while they are stuck in theirs rooms.
2 votes -
Put Superframe back on it or it is useless
Put Superframe back on the portal
1 vote -
Streamers should be using this device if the functionality was more consistent
Streamers would be using this device if the consistency of usage and loading in passwords and login information did not constantly keep kicking out. I would like to see an opportunity to allow individuals to participate in an active study to provide realistic feedback to the development team to further the usage and ease of usage for end-users. If Facebook has a tester or development team this should be a priority to assist and users especially beyond family interactions. Going live with this device is quite easy as long as the consistency works
1 vote -
Why Does It Take So Long For “Managed Pages” to load within the FB Live app?
Why does it take so long for the managed pages to load within the FB live app? I have over 12 managed pages and wanted to go live after resetting this device for the portal plus and the pages still have not loaded after an hour of reloading my Facebook login information. Additionally every time I open it it either has me reestablish my code via facebook.com/device which is also frustrating. The device itself should remember the individual once it has logged in and should not ask for that information again.
1 vote -
1 vote
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