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Portal from Facebook

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  1. Add Messenger/the ability to send recorded videos to be viewed on Portal

    Would LOVE to be able to send a video (recorded video, not a live video chat) for someone to be able to view on their Portal! Whether that is accessing Facebook Messenger to send text/video via Messenger from Facebook or whatever. I bought a Portal for my grandparents to be able to videochat them, but I'd love to be able to send them videos too! (They are not Facebook/computer users beyond Portal)

    1 vote

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  2. Hospital Long term patients

    My husband has been a patient is the hospital since June 2nd. He has been in 4 hospital three ICU's I had already purchased portals so we could stay in tough with great grandchildren But when he went in we purchase another one to send to the hospital He has asked me to try to get Portal's for hospital patients and families. Not having family or visitors has played heavely on his emotions and fight to get better. He has been able to visit with family daily and recently started reading a chapter book with his 8 year old great…

    1 vote

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  3. Any one having problem with What's App Group Calls on Portal ?

    I bought my 85 year old grandmother a FB portal recently and noticed that when her 3 grandchildren initiate a group What's App call, the three of them connect but my grandmother shows up as reconnecting and eventually disonnects.

    Is this a bug of some sort or a limitation on number of people calling ?

    3 votes

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  4. I would like to be able to stream home videos to the Portal similar to how photos work

    I would like to stream home videos to the Portal similar to how photos work.

    1 vote

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  5. Improved Portal+ microphones and add jacks for external mics

    Audio quality on Portal+ is awful, especially when sharing (recording) live music. Please improve the microphones and audio capabilities to handle live music, like piano and organ recitals. Also, add jacks for using eternal mics.

    1 vote

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  6. Allow storytime from the portal app

    When on the road I want to do storytime with my son who is home. It doesn't help me if I can't do it from my phone.

    4 votes

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  7. The portal needs a battery why didn't it come with one. I shouldn't have bought it now because I am sure you will come out with a battery

    The portal needs a battery so we don't have to plug it in all the time. I shouldn't have bought it until it had a battery.

    4 votes

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  8. Recent calls history

    Have the option to delete calls history from within settings or within the contacts app. Advice from your help team is to either delete the account or factory reset. While both options work you then have to set up your account again. This is not a practical option.

    3 votes

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  9. External microphone

    Serious podcasters, streamers, and videographers rarely use built in mics. Even the best cameras have lousy microphones. I was really hoping the Portal TV would have an external mic input via 3.5mm aux cable. This would allow users to mix their own audio from multiple sources, mic, live instruments, DJ controllers, etc. and run it pre-mixed into our Portals.

    4 votes

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  10. Add setting for regular camera instead of smart camera.

    Purchased the portal TV for use by a disabled person with limited mobility and a soft voice. Fantastic idea for connecting with family without having to hold up a phone, but the “smart” camera means we never actually get to see her - it always picks up and follows someone else. Even when we turn on spotlight, it turns off quickly. Could truly be a great device for people with illnesses like ALS, MS, etc if they just changed this feature.

    3 votes

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  11. Add stories in Hindi and other regional Indian languages. Please partner with Pratham Books and Tulika Books

    Www.prathambooks.org
    Www.tulikabooks.com

    They support engaging Indian stories from all over India in many Indian languages. They also promote education for under privileged children through these books.

    1 vote

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  12. I would like subtitles for zoom portable for those who are hard of hearing like myself

    I would like zoom portal to include optional subtitles feature for those who are hard of hearing. I will purchase portal once they become zoom compatible and have a subtitle feature due to my hard of hearing

    1 vote

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  13. Communicate with clients please

    Please please listen to your customers and have a chat open for them to contact you as it is almost impossible to get anyone to connect when they have problems. My friend is having terrible problems with your communicaton.

    1 vote

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  14. Access through app

    i need to access all portal functions remotely. My 92 year old grandma has the portal in a nursing home and we cannot enter the facility during the COVID 19 quarantine. The voice commands aren’t working and the help desk told me to reset and log in. Can’t do this without accessing the portal.

    5 votes

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  15. Live captioning / AI transcription — very useful for elderly!

    My 96 year old grandmother is hard of hearing. She can understand some of the conversations, but our words often require repeating. It would be great to have a feature (like Siri voice-to-text or Skype Live Captions) that allows the end user to read the captioned audio. The Portal has an advantage over Skype and other mobile devices for its ease of use for the elderly; this feature would really improve the user experience.

    7 votes

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  16. Portal application allows to use india.

    can I allow to use portal application in India because I have portal tv in India.i buy in uk
    Thanks

    3 votes

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  17. Sell spare power plugs

    Allow customers to buy a replacement plug so the whole unit doesn't scrapped if plug or cable get damaged. Future units should have USB sockets which would overcome this but those with the current design are stuck

    3 votes

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  18. Use "HELLO" as a way of answering a call

    When someone calls our Portal, in order to answer the call you need to say "Hey Portal Answer". How about just being able to say, "HELLO".

    "Hey Portal" is a mouthful for some seniors who may have a problem pronouncing certain words due to cognitive issues. A simple "hello" is easy to say and would make life much easier for my wife who does have difficulties with "Hey Portal".

    Maybe "Hello" could also be used as a "wake word". With over 5 million people in the United States suffering from Alzheimer's, that's a big market for offering a simple way…

    38 votes

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  19. Donation program for nursing home/resident homes during this isolation time of our country.

    My heart breaks to hear nursing home and residence homes are closed to their families and dying alone. I was thinking how wonderful for each resident/client could have a device like Portal and be connected to love ones. I just know that your company that produce these devices and the cellphone companies would donate. I don't know how to initiate this and was hoping you could connect me with your company administrators/CEO to see if they would consider this donation program to affected areas Thank you

    4 votes

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  20. Support WhatsApp Groups

    WhatsApp Groups are getting more and more popular during the current lockdowns. I have seen family groups, residents' associations, help for the vulnerable etc. All these depend on setting up and/or joining a WhatsApp group. This is very powerful - everyone gets to see all the messages, including photos, video etc. This is not a voice calling system. I was really disappointed to find that Portal does not support WhatsApp groups, where one can use them on smart phones and desktop computers.

    4 votes

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