Portal from Facebook
3086 results found
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WhatsApp login for Portal phone app
One can use WhatsApp to login to Portal TV without ever using Facebook, but seems like that's not the case for the Portal app (on iOS atleast). The app is the only way to add custom photos to Portal, but it demands a FB login, which IMO breaks the privacy model. How can one login to the Portal iOS app and add photos with just WhatsApp?
1 vote -
Disable Ambient Mode
I am using the portal to display auto updating information on the built in browser from an internet website. My problem is that it keeps going into Ambient mode after 5 minutes - which is the max that the settings allow me to set. Need a way to shut off ambient mode in the settings.
10 votes -
Ethernet cable
Please add the option to allow Ethernet cable to be the priority connection for Facebook Portal+ 2021. I remembered on the first gen Portal+, it allowed me to use it.
1 vote -
We should be notified in advance of breaking changes
Users should be notified when breaking changes are shipped - Example: "Hey Portal, Supergframe"
"which App?"
"Superframe"
"Which app?"
"Frame"
"Which App?"
- repeatNo help or explanation as to where the ability to just show photos went to or why it is not just running all the time anymore
It is just showing some **** on the left hand 30% of the screen
removing commands is a breaking change
Users of this product should be notified in advance of breaking changes3 votes -
there should be an option for Portal owners to opt-out of the "new" koo homesecreen ... and be able to retain the previous / old homescreen
there should be an option for Portal owners to opt-out of the "new" koo homesecreen ... and be able to retain the previous / old homescreen
there used to be an option to share/forward a picture currently displayed on superframe to a messenger contact- where is it now?also, when i initially purchased facebook portal there was a feature where you can switch/transfer videocalls: messenger to portal, portal back to messenger app on phone :(
3 votes -
Passcode on all apps
I purchased two portals so that my handicapped son could call me from his home and see me, The problem is the apps, I don't want him to be able to get to the apps except for calling. Is it possible in a future update to give the ability to remove the apps or require a passcode to use the apps ? This would be very helpful. Right now I think I'm going to have to take it away from him.
1 vote -
Cellular LTE Options
Please tell me that there is a version to be released that has an integrated cellular option - ATT/Verizon/TMobile - that allows this to be placed anywhere -
Perfect for senior citizens that do not have residential internet and families can provide service within the device for ease of use.
1 vote -
Amazon offers 39.00 AD Coverage 2yrs on portal go
seems amazon is the only company offering the AD coverage
1 vote -
Connect to the tv
Allow users to connect the portal to the tv. The device itself if fine. Nothing that a phone or tablet can't do, but it's fine. We were going to hook the portal to the tv like the portal website says you can but it's not working. I talked to support and said it may not be possible. That sucks. I wish I'd bought from a different company who had this stuff figured out before they posted "information" to they're own website.
I'm very disappointed and won't be upgrading to another Facebook device.1 vote -
Fix "half duplex" audio problems (cut outs)
This isn't as much of a suggestion as a bug report. The audio performance for the Portals, especially the Portal TV's, is very poor. The portal microphone mutes itself for a second when it picks up sound that came out of the speakers - resulting in half duplex (walkie talkie) style communication.
Participants then complain that it's "hard to hear". If you have a call where kids are in the room, or side conversations are happening, then there is going to be tons of random audio cut outs - making conversations painful or impossible.
The only work around is to…
94 votes -
By making it work!
A year ago I bought both me and my parents a portal, when it works, it works great... But that is WHEN IT WORKS.
Occasionally it does not ring on my side or on theirs making it absolutely useless.
Or when it does ring and we pick up I cannot unmute or turn my camera on in the screen. The slide at the top is so it should both work, but the inscreen signs show muted and camera=off. When i tap on the these sign in the screen in order to make them work, it simply mutes me straight away…
1 vote -
Stop Treating Portal TV customers differently, as Unimportant after thoughts when it comes to Portal App Development
Stop Treating Portal TV customers differently, as Unimportant after thoughts when it comes to Portal App Development.
So many times are you advertising app scan be used on portal devices, to later find, sorry isn't available on portal TV or when people request Apps for the portal, as soon as you have made the app available for devices other than Portal TV, you marked the item as Closed/Completed.
It is NOT Completed until it can be used on all portal Devices including Portal TV.
2 votes -
Integrate desktop zoom and portal zoom to toggle for when using for training
I am a virtual trainer. I have equipped my home office with a Facebook Portal which integrates with Zoom. When teaching, I'd really like to "switch" between the interfaces and toggle between my traditional desktop square and the television view that follows and tracks me as I teach. I know the recent update provides for doing so between app and desktop, or phone for instance and computer- but I can't find a way to do this through the Portal.
2 votes -
Story Time ~ Please allow onscreen text to be moved by user.
Please provide the option to relocate the Story Time script on Portal TV. Since the camera placement can vary, this affects the eye movement of the reader to the viewer. For instance, as the text is at the top of the screen and my camera is at the bottom of my screen, the distance between is great and my viewer constantly sees my eyes looking up. I would be better if the user has the ability to move the text on the screen for the best presentation. I am enjoying my Portal TV. Thank you!
1 vote -
Facebook ban
If your account was banned incorrectly, submitted for review, and have waited for over a month, how do you get this issue resolved
1 vote -
Add Netflix and other streaming services to Portal +
The portal + really lacks streaming capabilities such as Netflix and Amazon prime. Without these it is a huge device taking space in my kitchen.
Video chat is nice but not enough of a selling point
8 votes -
AUTO ANSWER AND ASAP AS MANY PEOPLE BOUGHT PORTALS TO HELP ELDERLY PARENTS DURING COVID 19!!!!
AUTO ANSWER FOR ELDERLY!!!!
137 votes -
MORE STORIES PLEASE!!
I purchased this device solely for the story time feature only to find out there is a very small selection. The stories that are on there are ok, but if I read Hop on Pop one more time, my brain may explode. We need more options, otherwise this device is useless to me.
14 votes -
Do not use Yodel as a courier service in the UK
By far the worse courier service experience I’ve ever had. It was supposed to be an express delivery option and instead it was never delivered. I sent a Portal as a gift to a friend and they had to go to the local delivery depot on their own to pick it up. Expected delivery date was stuck to the same date for over a week.
Their website design is horrible, their parcel tracking info minimal and their customer service even worse. For a delayed delivery, they told me twice to talk to the retailer, which has nothing to do with…
1 vote -
Storytime - Please add more stories! Or allow us to use more apps such as readio.com or caribou.com
Storytime - Please add more stories! Or allow us to use more apps such as readio.com or caribou.com
6 votes
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