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Portal from Facebook

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  1. Replacement Remote Control or Remote Control App

    Kind of odd but apparently there's no ability to purchase a replacement remote control or to download an App that can function as a remote on my phone. It's a little frustrating that my only option is to buy a new Portal TV?

    55 votes

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    49 comments  ·  General  ·  Admin →
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  2. Add RingCentral Video Calling app. Please!!!

    Please add RingCentral to your apps. Or at least make it so that it will work in the browser. I was hoping I could at least use it that way. This is where all my client contacts are, and it is not appropriate to be their friend on facebook.

    1 vote

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  3. Allow me to use "voice control' to place a WhatsApp call

    It is annoying to be able to call only people who have facebook with messenger on their phone with voice controlled "hey portal." I keep forgetting who has WhatsApp and who does not.

    38 votes

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  4. Is screen recording facility available in 'Portal'? How to do Screen Recording in Portal?

    If there is a Screen Recording App available in Portal. It will be of immense use to record important videos and video calls from Portal.

    1 vote

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  5. Add Gaming back to Portal.

    I really enjoyed the Gaming on Portal and would like it returned.

    2 votes

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  6. Pin & lock features for participants in a group call

    2 simple features:

    1. A button to pin fullscreen view on a particular person in a group call so it does not automatically change to anyone else

    2. Another button to lock the view while in a call so that the call cannot be ended by naughty kids in the room who press the red shiny button

    9 votes

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  7. Bigger remote for the elderly for Portal TV

    i was wondering , as you aim this product at the elderly , would it not be an idea to make it more age friendly. I have purchased 2 to mount on my tv and my elderly mother, who has Parkinsons , firstly the packaging is terrible to open , i have arthritis as do a lot of older people , what a job releasing it from firstly the plastic cover then having to virtually destroy the packaging for the item to slide out . Apart from fighting through more plastic we reach the remote , wow what joke the…

    2 votes

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  8. Remote Control Redesign - Accessibility

    The remote control is all black against a black background - come on FB - how is this accessible to people with sight issues? Whilst I appreciate that there is a voice assistant built in, if you are going to provide a remote control, please at least make sure that it is visible and comfortable for users.

    The power button not being at the top is daft - this is where one would expect a standby button. The arrows being dipped makes it difficult to use the buttons above without staring at the remote.

    A remote should be usable without…

    4 votes

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  9. Parental Control on Watch app

    Screen time should be controlled for young children. Videos on Watch app may not suitable for young children. Control access to Watch app should be added like (1) Passcode to start Watch app, or (2) Disable/hide it completely, (3) Restricted the screen time for the Watch app

    1 vote

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  10. Add battery option for portal

    The portal would be more usable if it was portable. It needs battery power option!

    4 votes

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  11. Portal Kids interface

    Based on the same idea from Netflix and a lot of video platforms, it would be a great thing to have a basic Kids interface for Portal with:

    • Messengers for KIDS
    • Spotify for KIDS
    • be able to choose the apps allowed on the device.
    • schedule screen time by day
    • add a drawing app
    • alarm clock
    • night light

    It’s also will be perfect for story time, I would love to add a Portal in my Daughter room even if she’s only 3. But I need to secure this amazing product to control the usage as much as possible. 🤷🏻‍♂️😉

    34 votes

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  12. Alternate Remote

    Again for the Elderly. With older fingers the spin wheel on the remote is tough to navigate. There needs to be an accessible remote that has actual buttons up down left right and OK in the center. My 93 year old mother in law enjoys using the portal, however it takes her a while to answer the calls because the remote is so small

    2 votes

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  13. instant messaging : Read and write Messenger and Whatsapp text messages on portal

    Be able to benefit from instant messaging (read and write text messages) Messenger and Whatsapp on portal

    1 vote

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  14. whatsapp actif en même temps sur l'ordinateur ET sur la tablette

    Today, it is not possible to use whatsapp on the computer and have a call on the tablet or vice versa.
    Only one device can be associated at time t

    1 vote

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  15. Add calls to cell phones and landline phones

    Please add calling to cell phones and landline phones to Portal+ otherwise my Portal+ is a very pretty device of little use for me.

    4 votes

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  16. Photos from favorite contacts

    My 87yo grandma is heartbroken that you removed that feature from Portal. It was her main way to see updates from her family members living out of the country. She’s way too old to understand how to set albums. It was a great passive way for her to consume new content.

    5 votes

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  17. Connect to other platforms

    Be able to connect with someone using zoom, Skype or FaceTime would be really nice!

    36 votes

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  18. I know - how about adding a chat window like Zoom or closed Captioning like Google Meet?

    Then people who are hearing impaired or elderly can actually use the device. There's a word you may have heard of - it's called inclusive of those with disabilities.

    Returning the Portal for a full refund today because it lacks this feature that is readily available on Skype, Zoom, Google Meet, and dozens of other free platforms.

    4 votes

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  19. Adding normal apps such as BBC Iplayer, ITV, Channel 4, YouTube and an Internet Browser.

    By adding normal viewing apps people would be able to buy it to replace their plug in devices such as Firestick or Roku. That's what I thought I was buying. This has proved futile to me. I love the video calling options, but I can not use it to view my normal channels. It means having to plug in a second device, and when a call comes in, switching sources. It's not practical, and it will be returned because it's ultimately pointless.

    2 votes

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  20. Allow the Portal TV to stop Zooming and stay in "Full Frame Mode"

    With more than one person in the room (on my end) I would like to be able to have the Portal TV STOP zooming on one person and stay in Full Frame mode to display whoever is in the frame (like multiple people sitting on a couch)

    93 votes

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