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Portal from Facebook

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  1. I would

    I would really like to be able to access my outlook emails from my portal. When my friends send me an invite to a Zoom meeting, I would be able to just click the link instead of having to put in the meeting number and passcode. Very annoying. Thanks

    2 votes

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  2. Be able to Video Call my Instagram friends

    Messenger and WhatsApp integration are perfect but be able to video call my Instagram friends would be amazing!

    Also, there more to do with IG:
    -record a video for story
    -live stream

    Common guys! IG = FB make it happen!
    :)

    15 votes

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  3. transfer a call from your phone to your portal and vice versa

    transfer a call from your phone to your portal and vice versa

    3 votes

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  4. Videos and Transition Times

    New to the Portal Plus. Love so far. Would like to have videos play completely rather than being subjected to the transition time you set. Same with short videos looping based on the transition time you set. Examples: 1 minute video cuts off if the transition time is set to 15secs. Or a 30sec video plays twice if the transition time is set to 1 minute. Videos should be handled differently from photos. Please FB add more options.

    3 votes

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  5. Be able to mute a specific person on a group video call via Portal

    Be able to mute a specific person on a group video call via Portal

    1 vote

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  6. Provide privilege for educator

    Hi portal Team, I like your design idea. it will be great tool for educator. However, there is one thing should be improved due to the international education and global education. the Covid-19 as well. Does there have any access way to join without purchasing the portal? For example, like a link or download a plug-in. This will increase your users for all over the world. Especially China. I hope your team can learn from Zoom or collaborate with Zoom , Providing some priority for the education institute. set a price and limited number of kids for each story room,…

    2 votes

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  7. so the voice command is working, but my other alexa device will inform me of people on my property, but the alexa on the portal does not war

    so the voice command is working, but my other alexa device will inform me of people on my property, but the alexa on the portal does not warn me of that information
    the portal allow me to see the ring drive camera when i ask it to show it on the portal, but unlike the othewr echo amazon alexa devices it does not warn me of the present of people on my drive

    1 vote

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    1 comment  ·  System Software  ·  Admin →
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  8. Why ...

    Please put Youtube and Youtube TV on Portal TV. Also why can we not sign in to Pluto? Why not Facebook live and Facebook since it Facebook?

    5 votes

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  9. Make Portal TV Facebook Live Compatible

    Facebook live is available on all Portals except the TV.... It is my son's first birthday today and we couldnt go live for everyone.

    15 votes

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    3 comments  ·  Apps  ·  Admin →
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  10. Add option to turn off sleep mode

    If you have the camera turned off for privacy, the motion sensor to wake the portal does not work. Please add an option to turn off sleep mode in addition to changing the amount of time.

    3 votes

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  11. Improve!

    Improve the product and customer service. Disgusting service from Facebook. Faulty product delivered - tech support are unable to help - no satisfactory response regarding return & replacement. I would avoid Facebook portal!

    1 vote

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  12. Need better support for multiple portals within the same household (especially for the elderly)

    My 94 year old mom got a portal TV and a portal Mini for Christmas. She added both devices to her facebook account, but if she uses the Mini for a chat and later goes to use the portal TV, it is disconnected from her account and she needs to re-activate the portal TV with an activation code. If she then later (or next day) goes to use the Mini, it is deactivated because she used the portal TV.
    Why can't either portal device be used without deactivating the other? they are both on the same wifi network, so facebook's…

    2 votes

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  13. Clearer communications with issues

    I had experienced problems with using an employee referral code. Raises it to support and it took over a week to be answered. I had also clearly stated that I needed an answer fairly soon as it was for my Aunt. It took longer than the 3 business days it should normally take. I chased after 3 days and again after a week and that was when it was finally answered (when I chased up).

    Also, I am not able to use the referral code which would actually make the product cheaper than the current ongoing promo which is also…

    1 vote

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  14. group call with messenger or whatapp contact

    it will be great if you can call one whatapp contact and on messenger contact in same time..

    22 votes

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  15. Add Marco Polo

    Please add the Marco Polo app. It is an excellent fit for using the Portal to keep in touch.

    1 vote

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  16. Portal TV: let the user have Portal TV & Soundbar simultaneously connected to Smart TV

    Currently when the Portal TV is connected, it kicks out the connectivity to the soundbar that is also connected to the Smart TV via either HDMI or Bluetooth. This should be fixed to avoid connecting and disconnecting HDMI cables at the back of the screen each time someone wants to use the soundbar or the portal.

    1 vote

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  17. how about a users guide?

    Users guide, please. My 85 year old mother prefers to have something she can look up and through, instead of searching for the right phrase or name in order to get the answer. Despite what you may think, we are not all tech savvy.

    1 vote

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  18. 1 vote

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  19. 1 vote

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  20. Allow two Portals to sync together

    I purchased two portals so can connect with family easily whether I am in the living room or the kitchen when they call. I was hoping that I could have both devices sync together to play Amazon Music simultaneously (like the Amazon Echo devices can do). This would give me an option for whole house music in addition to the video communication features.

    1 vote

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