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Portal from Facebook

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  1. I’m using the portal to video with my father, he has dementia, so things are difficult. Trying to make things simpler for him - is there any

    I’m using the portal to video with my father, he has dementia, so things are difficult. Trying to make things simpler for him - is there any way I can permanently turn off the question at the end of the video? How was the quality of the call. Please help and advise, thank you!

    4 votes

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  2. Any one having problem with What's App Group Calls on Portal ?

    I bought my 85 year old grandmother a FB portal recently and noticed that when her 3 grandchildren initiate a group What's App call, the three of them connect but my grandmother shows up as reconnecting and eventually disonnects.

    Is this a bug of some sort or a limitation on number of people calling ?

    3 votes

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  3. A way to hide or remove the new Notes icon on photo screen

    A way to hide or remove the new Notes icon on photo screen

    27 votes

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    5 comments  ·  General  ·  Admin →
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  4. Get rid of the note feature. Or at least hide the icon. It is on top of my pictures, interfering with my enjoyment of my picture frame.

    I use my Portal as a picture frame mostly. I call my sons once per week. So, having a symbol smack in the corner of every picture is very distracting. You could at least hide that icon, so that those of us who don't use it can put it somewhere else.

    4 votes

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  5. Apple Music

    Be able to use voice command to play apple music

    9 votes

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  6. Enable Automatic Video Call Answering - Like Skype

    I have a grandma in a nursing home with dementia so she can barely speak and definitely can't move to answer a video call. Skype offers a feature that allows you to enable automatic answering for incoming video calls.
    The lack of this feature in portal is the only thing holding us back from buying a portal because even with voice activated answering, the device would be completely useless. My grandma isn't able to do this on her own most days.

    6 votes

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  7. I would like to be able to control the volume of my Philips Fidelio E6 AV Receiver with the portal TV remote control volume buttons.

    I would like to be able to control the volume of my Philips Fidelio E6 AV Receiver with the portal TV remote control volume buttons.

    2 votes

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  8. Group contacts on Messenger

    Hi
    I would like to able to have group contacts on portal that i have on messenger - onloy individual and add at the moment

    4 votes

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  9. Add setting for regular camera instead of smart camera.

    Purchased the portal TV for use by a disabled person with limited mobility and a soft voice. Fantastic idea for connecting with family without having to hold up a phone, but the “smart” camera means we never actually get to see her - it always picks up and follows someone else. Even when we turn on spotlight, it turns off quickly. Could truly be a great device for people with illnesses like ALS, MS, etc if they just changed this feature.

    3 votes

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  10. I want a more robust browser that at least supported viewing PDFs

    I can't view PDF's on the portal browser which is necessary for using it to work remotely.

    2 votes

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  11. Portal application allows to use india.

    can I allow to use portal application in India because I have portal tv in India.i buy in uk
    Thanks

    3 votes

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  12. Sell spare power plugs

    Allow customers to buy a replacement plug so the whole unit doesn't scrapped if plug or cable get damaged. Future units should have USB sockets which would overcome this but those with the current design are stuck

    3 votes

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  13. Wanting to manage my 91 year old mother’s Portal via the Portal app. She is constantly muting her Portal and can’t figure out how to unmute

    I have created a Facebook account for my 91 year old mother so that we can video chat with her via the Portal Plus we purchased and set up for her. She lives in MN, we are in AZ. It would be so nice for me to be able to manage her Portal via the app, to be able to deal with situations where she inadvertently mutes the unit and cannot figure out how to unmute, which takes endless time and frustration to try and deal with over the phone... I can manage her photos that way, which is great,…

    5 votes

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  14. 5 votes

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  15. When reading a book to a child through portal (not story time), add a function to the AI system that makes it focus on the book.

    When reading a book to a child through portal (not story time), add an option to focus in on the book.

    3 votes

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  16. please add new books to portal

    in quarantine I have been reading to my 19 month old grandson daily we can both recite your stories by heart! please increase your library

    6 votes

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  17. Improve Stories on Storytime

    I tried reading several of the stories to my 3 year old granddaughter and I found them to be excessively saccharine and moralizing. In addition, they took the stories that were familiar to her and twisted them around so that she didn't recognize them. For example, she has read the Three Little Pigs, but the story was so different, she couldn't join in with the Huff and Puff and blow your house down. Bruno Bettelheim once made a case for keeping the fear in fairy tales; these are watered down so badly, I am not sure I want to read…

    4 votes

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  18. Use of Portal for virtual music recitals with option for different camera views.

    We have kids creatively positioning their cell phones to record their songs for our virtual music recitals. We'd really like the Portal AI camera to have the option to change where it focuses in the room. For example from face to hands on the keys/side profile of the person performing on a piano. Maybe there's an optional device that can be included with Portal that can be placed in the room where the camera should focus?, This way we could use Portal for our recitals and benefit from the added privacy and security that FB offers for children. Include the…

    4 votes

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  19. Add the ability to have a WhatsApp account without the need for a phone.

    I've just purchased Portal for an elderly friend who doesn't even have a smartphone. One huge drawback in getting her connected to her (also elderly) friends is that Portal is dependent on a phone (albeit) connected via wifi only to be near to the device in order for WhatsApp to work. I think that for Portal to work best for older people, especially those that don't have a smartphone or do have one but aren't very familiar with it, it should be possible to get a WhatsApp account that is phone independent.

    2 votes

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  20. Status page!

    We would like to see a status page, that can be checked when portal users experience issues with the platform like missing features.

    2 votes

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