569 results found

1. Allow Transfer of ongoing call to and from Portal TV

   Imagine a world where everybody has multiple Portal TVs in their house. A person is having a call with multiple people on WhatsApp via their mobile device. They come into a room and say, "Portal, please transfer my WhatsApp call to the bedroom TV". They continue their video call on the bedroom TV and then as they are leaving the bedroom, they say, "Portal, please transfer my WhatsApp call to my phone." They then continue their video call on their phone,

   38 votes

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2. Bring back the transfer feature

   Transfer Call is one of the Importance Feature for Facebook Portal. This was one of the reason to buy it. I own about 5 portal for me and my family. we had awesome experience Using. I Think Transfer call is important part and make the user experience more easy and convenient.

   36 votes

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3. Add Browser App to Portal TV

   Please add the browser app that is on the Portal Mini, Portal and Portal + to the Portal TV.

   35 votes

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4. Portal Kids interface

   Based on the same idea from Netflix and a lot of video platforms, it would be a great thing to have a basic Kids interface for Portal with:

   • Messengers for KIDS
   • Spotify for KIDS
   • be able to choose the apps allowed on the device.
   • schedule screen time by day
   • add a drawing app
   • alarm clock
   • night light

   It’s also will be perfect for story time, I would love to add a Portal in my Daughter room even if she’s only 3. But I need to secure this amazing product to control the usage as much as possible. 🤷🏻‍♂️😉

   34 votes

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5. Drop in (like Amazon echo show)

   Hi. Can you please offer the ability to have a "Drop In" feature (similar to Amazon Echo Show). I understand the privacy issue associated with a feature like this. In the present isolation recommendations from health officials, having ease of use for our elderly parents (with limited technology experience) this feature would be of great convenience.
   Thanks!
   Sincerely, Thomas A Hanna

   34 votes

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6. Ability to randomize superframe photos.

   It would be nice to have a toggle option under the superframe settings to allow for the randomization of photos.

   34 votes

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7. Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

   Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

   32 votes

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8. Scheduled daily Do Not Disturb period

   A daily scheduled Do Not Disturb period (user can set start and end time in settings) so user is not woken up by incoming calls during sleep.

   31 votes

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9. Nursing Home Patients Need Drop In Feature Or Caller Ability To Accept Call For Them!

   I and many in my economic niche would absolutely love this device and eagerly buy it but so far cannot because the fact that it lacks an automatic drop in option renders it virtually useless to those of us who are purchasing these types of devices for an individual who has dementia or Alzheimer’s and is living in a memory care nursing home. And unfortunately these members of our communities are so often completely forgotten about when it comes to product innovation as more often than not they are the forgotten family members (forgotten by the rest of society that is, but certainly not by their families!) These valuable and very valued family members simply NEED to have a feature made available that would allow the caller to be able to initiate a video call without the requirement of the other party having to be able to accept the call first in order to receive it, press a button or speak a verbal command as it is critical to understand here that as their disease progresses they will become less capable of being able to use a telephone and eventually completely incapable of operating any sort of technological device on their own without substantial help, and even speech for voice commands is something most will eventually lose, if they can even manage to remember the vocal commands or even manage to continue to be able to read eventually or if they still can, they often will not remember to look at something like a post it note on the side of the TV screen saying, “to answer wife’s call, say aloud, “[whatever command is],”and therefore cannot utilize a remote or a verbal command to accept the video call. However this does not mean that it is not just as important and extremely critical that these individuals have daily access to being able to both see and hear from their loved ones on a regular basis in order to be able to maintain speech and identity recognition for the longest possible duration. Many of these patients are bedridden and there is very little accessible space and area to set up a display type of device like an Amazon echo show and therefore the portal from Facebook was initially extremely exciting to hear about, especially also because of the ability to turn the volume up loud for individuals who are struggling with hearing on top of all of these other issues. The lack of a need to have to mount anything on a wall that is to the side of their bed or on a stand that is to the side of their bed and being able to utilize the TV which is usually positioned right in front of them and these days TVs are big enough that even without glasses on, many patients with even excessively bad vision, are provided with TVs that are large enough that they can clearly see who it is they are looking at from across the room in their bed without their glasses on. Everything about this is absolutely perfect except for the fact that we cannot control their ability to accept the call from our end and it would be nice if we could also control the volume from our end. Or have a drop in feature where it is not necessary to except the call at all and it just goes through automatically. That would make all the difference and would make this device FINALLY, The one and only perfect solution out there that so far is yet to exist in this world which would allow perfect seamless communication between families and their nursing home bound relatives. Especially during the pandemic situation we’re in right now so many of us still have forms of very limited access to our family members. Please please consider this and consider making this change swiftly as many of us have a very elderly relatives who may not have much time left and don’t have two or three years for Facebook to think about this and debate it and then take even longer to you create an upgrade and release it. I implore you to please consider this and from the marketing side of things, Facebook would certainly have the claim to fame of having the only truly suitable home to nursing home communication device on the market. There are no others. The closest it comes after this is The Amazon echo show which is perfect in the opposite ways of the Facebook portal. It allows the drop in feature the way that is needed but does not allow us to utilize it on a television screen where we have the benefit of loud volume and large image as well as little difficulty with finding placement for a screen. Thank you for taking the time to seriously consider this and please, I implore whomever is reading this to please forward this message up the chain of command that it might be seen by whomever has the authority to make quick executive decisions and changes to product features and policies. Our community (those of us who are families with family members who have dementia or Alzheimer’s and have their family member living institutionalized full time amidst the pandemic) will be eagerly awaiting seeing these changes implemented and hopefully by Christmas this year 2021 as I am literally in touch on forums currently with a hundred or so different people who would rush right out to buy this as soon as these changes are made as many of us already ran right out to buy one of these as soon as we discovered them only to be let down in the store while inquiring about features or else purchased this item only to have to return it the next day after discovering that it was not a device our family members could effectively use to communicate with home :(

   I and many in my economic niche would absolutely love this device and eagerly buy it but so far cannot because the fact that it lacks an automatic drop in option renders it virtually useless to those of us who are purchasing these types of devices for an individual who has dementia or Alzheimer’s and is living in a memory care nursing home. And unfortunately these members of our communities are so often completely forgotten about when it comes to product innovation as more often than not they are the forgotten family members (forgotten by the rest of society that… more

   29 votes

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10. Needs much more Alexa and app support an

    I need portal to support device groups through Alexa or I am taking a step back in home tech. I have many echo devices I my home and this was to replace the hub but it does not. Also needs to support Ring Video doorbell as well as other home hub devices. I plan on returning my portal until and unless these features are supported.

    28 votes

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11. Give portal the ability to use facebook LIVE in specific private groups within Facebook. And the ability to use it for Instagram LIVE would

    I do appreciate the Facebook LIVE option for Portal. However, I'd really like the ability to use it for Facebook LIVE within specific groups. Chat support has told me I can use the LIVE feature public, just friends, or specific friends---and the specific friends is good... but still, would love to be able to use the Facebook LIVE feature specifically in private support groups I'm a part of on Facebook. Also-- and this is a stretch... but if it could someday be used for Instagram LIVE, too...that would be amazing!

    26 votes

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12. Repeating same photo glitch

    The frame had been working just great and now it glitches out and will get stuck on the same photo instead of displaying the hundreds of photos from my various albums. This needs to be fixed in the next update please.

    25 votes

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13. To be able to transfer calls from Portal to Portal in one home

    I have two portals each on different floors. Would be great if I can transfer from portal to portal as I do with Portal to phone.

    25 votes

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14. Allow separate volume controls for voice and music and ring. Three separate volume controls.

    Allow separate volume controls for voice and music and ring. Three separate volume controls.

    24 votes

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15. Why repeated pictures?

    i have uploaded 466 pictures and my elderly aunt says she keeps seeing the same one over and over again? She shouldn't see anything more than once for days!

    22 votes

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16. group call with messenger or whatapp contact

    it will be great if you can call one whatapp contact and on messenger contact in same time..

    22 votes

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17. Give Portal voice control over Portal apps

    Portal has added some great apps, but does not provide voice control over those apps, which is very frustrating for a voice control device. If I have to tap the screen, and type in stuff, I might as well use my iPad. Please add voice control for all the Portal apps. I should be able to say, “Hey Portal, show me how to make chicken soup” and have a video pop up that does that, just like with the Google Home Hub.

    22 votes

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18. Ability to turn off picture in picture option in portal TV

    The picture in picture on Facebook Portal TV cuts off faces and is distracting. Why does Facebook Portal TV not have the same functionality of oher video calling apps come with this feature as part of its adjustable settings. Other apps like skype have been out on the market for several years now and should be the benchmark of standard features.

    21 votes

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19. Auto answer calls as accessibility feature.

    We need to add auto answer Facebook messenger calls as an accessibility feature to help my non verbal clients who are unable to use a touch screen to answer calls from their family

    20 votes

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20. Live speech to text for my phone calls with my dad.

    My dad is a baby boomer. He is hard of hearing/deaf. If my dad could read what I am saying and what others are saying in a video chat; it would literally change his life and the foundation of his relationships for the better. There are services that do this over the phone where a live person is interpreting and creating text but it isn't great and it doesn't have video. But if portal could combine the technology of speech to text with video and audio for someone like my dad - you would have MANY new customers. People are going to continue to get older and lose their hearing. They need a solution that supports theirs and their friends and family members needs. This is not just isolated to the one hard of hearing person. It is a community of people. If portal could figure this our, I, and many others would want to buy into your company. Not to mention as part of the disabilities act the federal government has to pay for this service. You could replace these services with portal and your first customer could be Uncle Sam. I've heard they've got some money.

    My dad is a baby boomer. He is hard of hearing/deaf. If my dad could read what I am saying and what others are saying in a video chat; it would literally change his life and the foundation of his relationships for the better. There are services that do this over the phone where a live person is interpreting and creating text but it isn't great and it doesn't have video. But if portal could combine the technology of speech to text with video and audio for someone like my dad - you would have MANY new customers. People are… more

    20 votes

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