Portal from Facebook
3086 results found
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Can't see photos because clock or app menu overlays them
The photo screensaver was running and we wanted to swipe back to a previous picture. However, touching the screen turned on the Clock so all we saw was the black background with the white clock numbers. Tapping the screen made the clock go away, but then the photo was overlaid by the App menu. Touching the screen again made the menu go away, but immediately activate the clock. So there was not way to see the full photo because everything kept overlaying it. So annoying!
1 vote -
It would be lovely if picture of art, weather updates, news articles could be displayed instead of the screen going blank.
It would be lovely if pictures of art, weather updates, news articles coukd be displayed when the screen goes dark
2 votes -
Make it possible to watch live sports games together when both parties have portal.
Make it possible to watch live sports games together when both parties have portal.
4 votes -
MS teams for Portal TV
Add MS Teams for Portal TV.
1 vote -
Please reinstate preschool age appropriate games like the bunny donut and cat games.
Please reinstate preschool age appropriate games like the 'bunny/donut' game and the 'cat matching' game that have been removed. Games for young children who are not yet reading are crucial.
1 vote -
Multi-device beta - Whatsapp - incompatible with Portal TV
I sent feedback to the WhatsApp folks and they sent a generic response with a suggestion to contact portal support directly if there was anything further. Portal Support (Rebecca) gave a better response and suggested I also share it there - so:
I
WhatsApp multi device beta
It seemed to work initially but had an oddity with the portal TV
A) contact names were different, as if multiple entries in address book were filtered differently.
B) calling was unreliable. I suspect related to a above. Phone to phone and messages, perfect.. Video call; my portal tv to other portal TV…7 votes -
Please KEEP the Facebook LIVE app on Portal
I just used Facebook LIVE on my Portal yesterday and today when I went to my apps, the app just disappeared. Support confirmed that it was no longer supported. Please keep it! Or at least bring it back with an update. It is the main way that I used my Portal. The Portal is not very useful to me without this app. Thank you for considerring it.
3 votes -
Support for facebook hacked accounts
Please include a better way to solve cases of hacking in facebook. My friend just got hacked and the user changed the credentials. When we tried the steps suggested by facebook support, the credentials were not recognized anymore. We could not report the page either and it just kept giving us articles that lead to nowhere. Please fix this, the user started asking for money to other users in the name of the other friends and the issue is not yet resolved.
2 votes -
Alexa is no friendly to disability, because i cant speak or hear with alexa or alexa app
Alexa is not friendly to disabilities because I cant speak or hear with Alexa or Alexa app, can you add the ring app without Alexa?
1 vote -
To be able to link to Kasa cameras and other security cameras.
You should be able to connect security cameras like Kasa To your portal.
2 votes -
We bought our Portal for face to face conversation with our grandkids ages 4-7. They love the books and special effects and games! We need
More games and books for 4-7 yr olds. Harry Potter is too scary and not understood…
Please add more games and books?! They like special effects too!2 votes -
Support for bluetooth keyboard
Support of blurtooth keyboard in different regions would be great, and support team say it’s not supported. It works only in QWERTY layout even ig i choose other langages (i.e France).
Using Microsoft Teams on the Portal is not easy without keyboard.2 votes -
Bring back video playback to ambient mode
In the most recent major software update, we lost the ability to play videos from our linked photo albums in slideshow (now ambient) mode. We were using this as a way for the entire family to upload home movies which would play continuously throughout the day on our linked portal devices. Please return this functionality, as it was far more useful than static images only in ambient mode.
6 votes -
Watch Netflix together on different devices
Be able to watch the same Netflix series or movie on two different devices with a little window on the screen so you can see and hear the other person. Then you can react together or even talk as if you were in the same room together.
8 votes -
Make a way to setup portal tv without remote
Make a way to use the app to setup portal tv.
If remote fails you are instructed to do a factory reset of control still does not work you are now stuck with a non functioning portal tv as you can’t pass initial setup without the remote. I now have to wait for a replacement remote before I can use portal tv again and we live in the Canary Islands so have to either wait for someone to visit or pay postage and risk losing remote or it taking months to arrive.
1 vote -
Make the portal useable without remote including setup
Make it possible to use app to setup and use portal Tv if remote fails.
I have found myself with a now unusable portal tv as the remote failed and I now have to wait for a remote to firstly be shipped to uk address and then I have to either pay for postage myself(live in the Canary Islands) or wait for someone to visit before I can use the portal tv again as part of the process for testing the remote was a factory reset of the device and now can’t do anything with it without the proper remote
1 vote -
Please add a prerecord option to storybook feature. My time schedule does not coincide with the time schedule of grandchildren.
Please add a prerecord feature to the storybook app. My time schedule does not coincide with the time schedule of when grandchildren are available. I would like to prerecord a story for them to open and watch at a time that works for them. Thanks.
1 vote -
Watch streaming together.
I’m surprised the ability to watch content together is limited to Facebook watch. Why can’t a call
Run in the background when you use all other portal apps? This would allow you to use native apps like Plex to create watch parties and watch films on my portal tv with my family back home. Seems like a really obvious and compelling use case for the portal tv that wouldn’t require a lot of work on your part.3 votes -
Portal TV - use built in speaker to improve echo problems
I am posting this again even though multiple users have already raised this issue. Come on Facebook, it should be easy to add this setting on Portal TV!
Please could the developers include an option on the Portal TV to ONLY use the built in speaker? This is the only way I am able to get it to work without echoing (I have already tried other troubleshooting steps). A surprising number of people I know returned their Portal TV because of problems with echo, which would be mostly fixed by allowing a user to change this setting, since the built…
8 votes -
Widgets for Home AND lock Screen
Ability to add widgets (for me, a Today/Calendar/Reminders) to home and lock screen, but essentially with data from any app.
Ability to Resize Date/Time on Home and lock screen (Big enough to replace a clock, but still with the nice photo backgrounds.
Too little customization for these screens overall. (Heck, I'd even accept a full-screen app that does these instead of the home/lock-screen.)
1 vote
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