Portal from Facebook
1606 results found
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Split screen when making calls
When I make a video call on WhatsApp I can adjust settings so that my feed & the feed from the person I am calling are the same size. On Portal TV I can only get P-I-P for my feed
1 vote -
Make the portal chord longer
We just wasted $100 on a gift for my mom in a nursing home she can't use. The portal chord is to short to reach from her bedside table to the plug and extension chords are not allowed there. Pleas stop advertising this is ideal for the elderly as this is unusable for my mom. She can't enjoy the pictures as she can't see them. Please let me know if you decide to make a longer chord so we can purchase one.
2 votes -
Enable saved video sharing
I have saved videos of my children and grandchildren on FB and I cannot share them via my Portal TV with my 84yr old mother’s Portal TV. She would love to see them, especially during the current COVID lockdown - she lives 100 miles away and is on her own. Please make this happen!
1 vote -
Reinstate the automatic pictures that are shared on Portal
I was informed that the automatic pictures on my Facebook Portal are being disabled, mine was. Our units were purchased for us to be able to connect with our children, grandchildren, and in-laws, because of COVID 19. Besides being able to easily video chat we also want to see the photos. With this option now disabled our family has lost that option. I contacted Portal and was told that some people didn't like having their shared photos on a frame. Why was the automatic share option shut down instead of having those that complained being told to no longer share…
3 votes -
Allow voice to text messaging
Would like to be able to say my message to someone and it go via 'messenger' converted to text.
Would like portal to tell me that a message has come through in response to said text (say within 5 minutes - otherwise I've walked away from my portal.) and then read it to me so I can then respond again.
Don't only want video.
2 votes -
Rotation lock
Sometimes I want to use my portal in portrait mode while it's in landscape orientation - that is, if I'm lying in bed, I don't want the call to transition to landscape mode. Phones have rotation lock to allow this, and it'd be great if Portal had it too. A workaround is to flip Portal upside down, but that only enables locking the orientation if the user is to the right of the device. A rotation lock would allow it to work when the user is to the left of the device and also make it much more stable since…
2 votes -
Stop selling your Portal TV, or remove WhatsApp integration until you've stabilized the software.
Portal TV is a great idea! Poorly executed as software is unstable and I've had to factory reset several times. It's unfortunate that it seems to be following a completely different software development stream than your standard Portal devices. If I had known that it was going to be this unstable, I would never have been an early adopter and purchased 2 of them :( Your Chat Support desk is very responsive, but unfortunately they can't fix your software issues(which I believe is related to your WhatsApp account integration), so in the end, resolution was via a factory reset.
1 vote -
Please add drop in calls or auto answer thank you
I would like to be able to call my 94 years old mother and have the device answering automatically thank you
9 votes -
Messenger Kids is not compatible with Portal. That doesn't make sense, as Messenger is.
Messenger Kids should be made compatible with the Portal.
47 votes -
Design better or wall mounted TV's
Hi, I really do enjoy using Portal.
We use it on two wall mounted TV's.
We have no cabinet underneath for aesthetic reasons.
The Portal has cables that stick out the back effectively making the depth of the unit longer because of the HDMI and power lead. Would be good if you used 90 degree male cables leads or built generation two to insert up the bottom.Another aspect is the power lead. It is proprietary to your unit and the way the socket is built is very awkward. Ideally, we would like to power it off a USB on…
1 vote -
allow spotlight to be used on your own camera
Allow caller to put spotlight on a person in their physical area - I want the spotlight to follow my child, who is with me, around the room rather than me. My elderly grandmother doesn't have a portal, and even if I buy her one, she may not be able to figure out how to spotlight my daughter.
4 votes -
Dont make it so difficult to return an item
Simple have a system that automates the return. I spent several hours trying to arrange a return. Your system stated address unverified when it was the exact same address as the delivery. I have now been told the label should be with me in a few days....whilst another person thought it appropriate to remind me I only have 30 days to return........
1 vote -
Please add that the background can be just the clock and 10 day weather.
Please add that the background can be just the clock and the weather.
It should cycle through todays hourly weather and 10 day weather.1 vote -
1 vote
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Scren shot on video calls
I would be really nice if I could screenshot during video chat on the Portal. The only way to get a family picture during covid.
Thank you
Jodi2 votes -
Instead of a red circle with a white X to end a call, why not (more common and makes sense) a red circle with a PHONE icon inside!?
ust a small thing..
Why the 'Red circle with white cross' to end a call??
Would it not be more 'user friendly/appropriate/common/normal to simply have an icon of a phone handset in a red circle, as is common with most calling apps?1 vote -
Connecting safely with grandchildren
I purchased 2 Portal devices; a Portal (for my granddaughter) and a Portal+ for myself, with the hope that we could connect/video chat, play games, and do other things together. However roadblock 1 she isn't able to connect using her kids messenger account, which would be A LOT safer than using her mom's, 2 it seems as though we can't play games in real-time while seeing and talking with each other. So you need to make it so kids messenger can be the account used AND you need to make it so we can play games together, like a virtual…
1 vote -
allow user to use in China
For senior family member to use in china while children in US
1 vote -
Shearing ideas for make fb unique
Dear Sir,
With due respect,I am to inform you that I am a facebook user, now i would like to share my few ideas with you, as mentioned below,
1)Personalize Facebook page
2)Facebook Wallet for e-commerce to buy products directly via Facebook.
3)Digital library from knowledge sharing
4)To do list as designed by the user to remind day to day work.
5) Annual fee basis Facebook id to control over fakes users and also to provide more safety and privacy to the users etc.
All the above mentioned ideas i have sharing with you to make Facebook more Unique.
With…1 vote -
Ability To Go Live In Facebook Groups
I bought this to record videos into my Facebook group. I find it bizarre that a Facebook streaming product doesn't go live on it's Facebook own group or pages. Yet every other device, iPads, Samsung phones do. Like really???
17 votes
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