3073 results found

1. I would love for Messenger kid to be added

   Please add Kid messenger so my grands can call me

   33 votes

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2. Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

   Facebook Portal add OPTIONS of being able to go FB Live for GROUPS and BUSINESS PAGE rather than just the Profile

   32 votes

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3. Possibility to take control over portal from another place so we can help elderly when confused

   It would be amazing to be able to take control over portal. So when elderly are confused we can help them from wherever we are...

   31 votes

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4. Facebook Portal does work with Facebook Messenger for Kids!!!

   The main thing I want to do with Portal is talk to my grandkids. But, after several frustrating attempts, I was told Facebook Portal does not support Facebook Messenger for Kids!!!! Is this true????
   That makes no sense. If this is true, I am EXTREMELY disappointed with this device.

   31 votes

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5. We Would Love to be able to connect with messenger kids app from Portal!

   Please add Messenger kids app to Portal!

   31 votes

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6. Scheduled daily Do Not Disturb period

   A daily scheduled Do Not Disturb period (user can set start and end time in settings) so user is not woken up by incoming calls during sleep.

   31 votes

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7. FB Kids Messenger

   Like so many others, I got my Portal so I could video call my young granddaughter only to discover after the fact that FB Kids Messenger is not supported. After all, Portal is promoted to help grandparents stay connected. What a huge disappointment! Please add FB Kids Messenger!

   30 votes

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8. Ability to save Photo Booth pictures and videos

   Have the ability to save photos and videos taken in photo booth without sending them in messenger.

   30 votes

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9. Please allow for recording video on portal calls

   Would be great if you could record video of calls.

   30 votes

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10. Update the effects and storybooks more frequently.
    30 votes

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11. Recorder functions

    This could be a great tool for recording videos for people who do dance, workout, or other remote training for rebroadcast. I would also like to record conversations with my grandkids during calls.

    30 votes

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12. Add apps for Audible and Email

    I think that you should add the option to add apps to the portal. I would like to add audible, to listen to stories, an email etc

    30 votes

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13. Nursing Home Patients Need Drop In Feature Or Caller Ability To Accept Call For Them!

    I and many in my economic niche would absolutely love this device and eagerly buy it but so far cannot because the fact that it lacks an automatic drop in option renders it virtually useless to those of us who are purchasing these types of devices for an individual who has dementia or Alzheimer’s and is living in a memory care nursing home. And unfortunately these members of our communities are so often completely forgotten about when it comes to product innovation as more often than not they are the forgotten family members (forgotten by the rest of society that is, but certainly not by their families!) These valuable and very valued family members simply NEED to have a feature made available that would allow the caller to be able to initiate a video call without the requirement of the other party having to be able to accept the call first in order to receive it, press a button or speak a verbal command as it is critical to understand here that as their disease progresses they will become less capable of being able to use a telephone and eventually completely incapable of operating any sort of technological device on their own without substantial help, and even speech for voice commands is something most will eventually lose, if they can even manage to remember the vocal commands or even manage to continue to be able to read eventually or if they still can, they often will not remember to look at something like a post it note on the side of the TV screen saying, “to answer wife’s call, say aloud, “[whatever command is],”and therefore cannot utilize a remote or a verbal command to accept the video call. However this does not mean that it is not just as important and extremely critical that these individuals have daily access to being able to both see and hear from their loved ones on a regular basis in order to be able to maintain speech and identity recognition for the longest possible duration. Many of these patients are bedridden and there is very little accessible space and area to set up a display type of device like an Amazon echo show and therefore the portal from Facebook was initially extremely exciting to hear about, especially also because of the ability to turn the volume up loud for individuals who are struggling with hearing on top of all of these other issues. The lack of a need to have to mount anything on a wall that is to the side of their bed or on a stand that is to the side of their bed and being able to utilize the TV which is usually positioned right in front of them and these days TVs are big enough that even without glasses on, many patients with even excessively bad vision, are provided with TVs that are large enough that they can clearly see who it is they are looking at from across the room in their bed without their glasses on. Everything about this is absolutely perfect except for the fact that we cannot control their ability to accept the call from our end and it would be nice if we could also control the volume from our end. Or have a drop in feature where it is not necessary to except the call at all and it just goes through automatically. That would make all the difference and would make this device FINALLY, The one and only perfect solution out there that so far is yet to exist in this world which would allow perfect seamless communication between families and their nursing home bound relatives. Especially during the pandemic situation we’re in right now so many of us still have forms of very limited access to our family members. Please please consider this and consider making this change swiftly as many of us have a very elderly relatives who may not have much time left and don’t have two or three years for Facebook to think about this and debate it and then take even longer to you create an upgrade and release it. I implore you to please consider this and from the marketing side of things, Facebook would certainly have the claim to fame of having the only truly suitable home to nursing home communication device on the market. There are no others. The closest it comes after this is The Amazon echo show which is perfect in the opposite ways of the Facebook portal. It allows the drop in feature the way that is needed but does not allow us to utilize it on a television screen where we have the benefit of loud volume and large image as well as little difficulty with finding placement for a screen. Thank you for taking the time to seriously consider this and please, I implore whomever is reading this to please forward this message up the chain of command that it might be seen by whomever has the authority to make quick executive decisions and changes to product features and policies. Our community (those of us who are families with family members who have dementia or Alzheimer’s and have their family member living institutionalized full time amidst the pandemic) will be eagerly awaiting seeing these changes implemented and hopefully by Christmas this year 2021 as I am literally in touch on forums currently with a hundred or so different people who would rush right out to buy this as soon as these changes are made as many of us already ran right out to buy one of these as soon as we discovered them only to be let down in the store while inquiring about features or else purchased this item only to have to return it the next day after discovering that it was not a device our family members could effectively use to communicate with home :(

    I and many in my economic niche would absolutely love this device and eagerly buy it but so far cannot because the fact that it lacks an automatic drop in option renders it virtually useless to those of us who are purchasing these types of devices for an individual who has dementia or Alzheimer’s and is living in a memory care nursing home. And unfortunately these members of our communities are so often completely forgotten about when it comes to product innovation as more often than not they are the forgotten family members (forgotten by the rest of society that… more

    29 votes

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14. Remove new MOST USED APPS on home page

    We own 5 Portals and were purchased to stay in touch with elderly family members and it was great until recently. You changed the home page set up which now has made the contact photo's much much smaller and almost impossible to see the green lite easily anymore. Now, instead of the contact icons being a good size and easy to see for elderly people...you've added an area that takes up almost 50% of the home page saying 'Most Used Apps' which you can't even swipe away or disable!! At least give us that option!! We did NOT need this added as it was very simple already to find 'settings/photos/help' without this taking up so much of the home page. Please go back to the old format or at least give us the option to stick with the original format. Elderly people need things simple and that was the whole point of even buying all of these Portals

    We own 5 Portals and were purchased to stay in touch with elderly family members and it was great until recently. You changed the home page set up which now has made the contact photo's much much smaller and almost impossible to see the green lite easily anymore. Now, instead of the contact icons being a good size and easy to see for elderly people...you've added an area that takes up almost 50% of the home page saying 'Most Used Apps' which you can't even swipe away or disable!! At least give us that option!! We did NOT need this… more

    29 votes

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15. Full zoom app functionality

    The zoom app that was released for the Facebook portal plus does not support breakout sessions/rooms

    29 votes

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16. More Stories

    Expand Storytime - need new stories

    29 votes

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17. Broaden the app ecosystem

    In this period where 1/3 of the worlds population are in some form of lockdown- perhaps Facebook can actually help by adding support for additional multi connection apps such as Houseparty, Zoom, FaceTime (Apple and Microsoft and Google should do the same). Facebook has a chance to take the Lead and really bring the world together.

    29 votes

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18. Allow Portal to acquire the Amazon Music app. Since Alexa does work with this app, please apply it to Portal. Thank you!

    Allow Portal to acquire the Amazon Music app. Since Alexa does work with this app, please apply it to Portal. Thank you!

    29 votes

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19. Fix Portal TV's HDMI-CEC so it doesn't block other devices

    I have two devices whose HDMI-CEC abilities don't work while the Portal TV is plugged into the same TV. These problems occur whether or not HDMI-CEC is enabled in the Portal TV settings.

    1. Normally when I cast a video to my Chromecast, the TV automatically turns on and switches to the correct input. But when the Portal TV is also plugged into my TV, the Chromecast fails to control the TV -- I have to manually turn it on and change inputs to get to the Chromecast. Unplugging the Portal TV restores the correct Chromecast behavior.

    2. Similarly, when running the command "echo pow 0 | cec-client -s -d 1" on my Raspberry Pi, it normally returns "power status: on" or "standby" depending on whether the TV is on or off. This is useful for automating TV functions for my family. However, when the Portal TV is also connected to the TV, this command simply returns "power status: unknown" regardless of the actual TV power status. Again, unplugging the Portal TV lets the Raspberry Pi read the correct TV power status.

    It looks like I am not the only person who has encountered these issues:
    https://www.reddit.com/r/FacebookPortal/comments/jzf67n/portal_tv_cancel_others_hdmi_ports_on_tv/

    While we enjoy video calling with the Portal TV, this problem makes it harder to use our TV while the Portal TV is plugged in, and we are seriously considering switching to an alternative method for video calls if this problem is not fixed.

    I have two devices whose HDMI-CEC abilities don't work while the Portal TV is plugged into the same TV. These problems occur whether or not HDMI-CEC is enabled in the Portal TV settings.

    1. Normally when I cast a video to my Chromecast, the TV automatically turns on and switches to the correct input. But when the Portal TV is also plugged into my TV, the Chromecast fails to control the TV -- I have to manually turn it on and change inputs to get to the Chromecast. Unplugging the Portal TV restores the correct Chromecast behavior.

    2. Similarly, when running the… more

    28 votes

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20. Enable location services to allow streaming with Hulu and Netflix ~OR~ Add Hulu and Netflix to the Portal app store

    I've owned my Portal for almost a year. Up until 2-3 months ago, I was able to stream Hulu & Netflix using the Portal browser. But now when i visit Hulu the first thing i see is a screen prompting me to enable location services. However, there is no setting for Location services on the Portal. Netflix doesn't ask for location services but my Netflix streaming capabilities using the Portal browser were interrupted around the same time as my Hulu issue began. Now when I try to stream Netflix content, it says 'instant play isn't available' or something to that effect. Since streaming on Hulu and Netflix via Portal browser stopped working around the same time, I suspect that both issues are tied to the location services not being enabled. I did not change anything on my end, so perhaps one of the Portal updates knocked out this function. Since the apps for Hulu and Netflix are not yet available for Portal owners, it would be a huge help if I could at least go back to using the Portal browser to access this content. Please help me to enable location services on my portal - OR - please add Hulu and Netflix to the Portal app store. Thank you in advance for your attention to this much needed enhancement! :)

    I've owned my Portal for almost a year. Up until 2-3 months ago, I was able to stream Hulu & Netflix using the Portal browser. But now when i visit Hulu the first thing i see is a screen prompting me to enable location services. However, there is no setting for Location services on the Portal. Netflix doesn't ask for location services but my Netflix streaming capabilities using the Portal browser were interrupted around the same time as my Hulu issue began. Now when I try to stream Netflix content, it says 'instant play isn't available' or something to that… more

    28 votes

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