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Portal from Facebook

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  1. Permettre le transfert de photos d'un album à un autre dans l'application

    Utilisant les produits portal pour partager mes photos avec les membres de ma famille, je téléverse beaucoup de photos provenant de divers emplacement. Il m'arrive de me tromper d'album dans l'application lors du televersement il serait pertinent de pouvoir bouger les photos d'album une fois televersées dans l'application afin d'éviter de devoir les retéléversées a nouveau pour les mettre dans le bon album lorsque nous constatons l'erreur. Ça aiderait a la gestion des photos et au partage de celles-ci.
    Merci de considérer cette idée.

    1 vote

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  2. Parental control. Your design makes it possible for kids to accidently call anyone in their parents' facebook/what'sapp account.

    We need parental control. We need a way to limit who our kids call. Your design makes everyone we have in our facebook and what'sapp contact list available to them. How inappropriate! What were you thinking? This is a very poor design.

    2 votes

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  3. Add Software Microphone mute in Portal TV for In PROGRESS CALLS

    Since the remote does not have a built in hardware button to mute the volume during the call I would suggest a software mute. This is needed when there are many people in a call.

    1 vote

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  4. To get the 2 for 1 discount, we should be able to select different countries on the order

    Either I should be able to select 2 different countries on the order number, and therefore i can get the discount for ordering 2. OR I should be able to order 2 devices, no matter the order number, and get the discount. Otherwise why bother with Facebook Portal if you cannot help families talk WORLDWIDE. I just lost $50 because you couldn't help me.

    2 votes

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  5. Rotation lock

    Sometimes I want to use my portal in portrait mode while it's in landscape orientation - that is, if I'm lying in bed, I don't want the call to transition to landscape mode. Phones have rotation lock to allow this, and it'd be great if Portal had it too. A workaround is to flip Portal upside down, but that only enables locking the orientation if the user is to the right of the device. A rotation lock would allow it to work when the user is to the left of the device and also make it much more stable since…

    2 votes

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  6. Replace built-in camera

    I dropped the portal and the camera now has a scratch. The whole portal is still functional as usual but the scratch causes a huge blurred spot on the video. Facebook should help users fix the camera so they can continue using the portal.

    14 votes

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    8 comments  ·  General  ·  Admin →
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  7. Stop selling your Portal TV, or remove WhatsApp integration until you've stabilized the software.

    Portal TV is a great idea! Poorly executed as software is unstable and I've had to factory reset several times. It's unfortunate that it seems to be following a completely different software development stream than your standard Portal devices. If I had known that it was going to be this unstable, I would never have been an early adopter and purchased 2 of them :( Your Chat Support desk is very responsive, but unfortunately they can't fix your software issues(which I believe is related to your WhatsApp account integration), so in the end, resolution was via a factory reset.

    1 vote

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  8. Refresh Video Quality on the standalone portals

    I'm tired of having to restart my calls just to get rid of the video graininess. It never gets better unless I end and redial. The quality becomes so poor that I can't make out the persons face... Thank you!

    1 vote

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  9. Please add drop in calls or auto answer thank you

    I would like to be able to call my 94 years old mother and have the device answering automatically thank you

    9 votes

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  10. 47 votes

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    2 comments  ·  General  ·  Admin →
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  11. bluetooth audio during messenger call (yes this doesnt work...)

    As explained by customer support, audio over bluetooth only works for portal apps and doesn't actually work during a messenger video call ?!
    Instead during a call it only defaults to the portal speakers. When a bluetooth device is connected all video audio output and audio input should be from the bluetooth device. An ability to specify audio output and input would also be nice.

    17 votes

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  12. TV should automatically switch on when someone is calling my portal tv

    Currently when someone is calling my portal:
    1. I need to use Tv remote and change source to portal hdmi
    2. Then use portal remote to answer the call

    This problem can be solved by picking up the call on mobile and then transferring the call to tv. But then again, tv should turn on automatically. Currently when I cast my YouTube videos to chromecast, my tv even if it is switched off will turn on.

    39 votes

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  13. Design better or wall mounted TV's

    Hi, I really do enjoy using Portal.
    We use it on two wall mounted TV's.
    We have no cabinet underneath for aesthetic reasons.
    The Portal has cables that stick out the back effectively making the depth of the unit longer because of the HDMI and power lead. Would be good if you used 90 degree male cables leads or built generation two to insert up the bottom.

    Another aspect is the power lead. It is proprietary to your unit and the way the socket is built is very awkward. Ideally, we would like to power it off a USB on…

    1 vote

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  14. Enable the microphone icon in Google.com & YouTube apps!

    Could you please enable the microphone icon next to the Search field in Google.com & YouTube, so search info can be spoken, instead of typed-in? That on-screen button is able to be used in those apps on computers, tablets, & phones, so why not on Portal?? Since Portal is meant to be a voice-activated device, enabling the microphone in these apps would be in keeping with Portal's premise.

    1 vote

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  15. Enable Portal use with Whatsapp WITHOUT need to also run WhatsApp on mobile phonefor

    If you are going to promote Portal as being suitable for "Grandparents" and capable of working with just a WhatsApp account, it must do so without the need to also be running WhatsApp on a mobile phone. If people (particularly elderly) are capable of using WhatsApp on a smartphone, they don't really have a need for Portal !

    13 votes

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  16. allow spotlight to be used on your own camera

    Allow caller to put spotlight on a person in their physical area - I want the spotlight to follow my child, who is with me, around the room rather than me. My elderly grandmother doesn't have a portal, and even if I buy her one, she may not be able to figure out how to spotlight my daughter.

    4 votes

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  17. Dont make it so difficult to return an item

    Simple have a system that automates the return. I spent several hours trying to arrange a return. Your system stated address unverified when it was the exact same address as the delivery. I have now been told the label should be with me in a few days....whilst another person thought it appropriate to remind me I only have 30 days to return........

    1 vote

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  18. Add GeoLocation to Photo Super Frame mode: “This photo was taken in New York, March 2018”

    The photo super frame mode looks great but is cluttered with unnecessary and uninteresting information. For example: when the photo was added to an album. How does that interest me? Instead of “photo was last added to album 5 days ago”, how about “Photo was taken in Morocco, July 2017” wouldn’t I rather be reminded of where and when the photo was taken? To relive my memories? Can’t the meta data from the photo be used to locate it the same way the Google Photos app does? Also the other information on the screen clutters the view as well, if…

    1 vote

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  19. Portal TV remote mic as hand microphone

    Ok so... my idea is simple, I know there already 8 microphones, and I know it’s working well. But I think having the possibility to use the remote as a proximity mic can be very useful. When you want to whisper or maybe your living room is so big that having the remote in your hand or chest pocket will help to increase the audio quality.

    11 votes

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  20. Please add that the background can be just the clock and 10 day weather.

    Please add that the background can be just the clock and the weather.
    It should cycle through todays hourly weather and 10 day weather.

    1 vote

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